Skip to content
Counterwise

No. 20 of 37 at FCO

Europcar

at Rome Fiumicino "Leonardo da Vinci" Airport

Short walk
Counterwise Score 4.4 out of 10, rated Poor.High consensusCheck prices ↓

At a glance

  • Europcar at Rome Fiumicino "Leonardo da Vinci" Airport is ranked No. 20 of 37 car rental desks at the airport, with a Counterwise Score of 4.4/10 (Poor).
  • The Europcar desk is in a nearby car park or building, a short walk from the terminal at Rome Fiumicino Airport (walking time not confirmed yet).
  • The credit card rule is not confirmed yet; the typical deposit is €100–€500.
  • Fuel policy: full to full. Opening hours: 07:00 to about midnight daily; out-of-hours pick-up on request and 24-hour key drop.
  • Main red flag from travellers: Many recent reviews (mid-September to mid-October especially) report waits of roughly 30 minutes to 3 hours to collect a car, including customers with prepaid bookings, plus slow returns and unclear queue systems..

Based on 186 reviews analysed · Last updated · How scores work

The short version

Based on about 187 Google reviews kept after exclusions (roughly 125 with text), all from mid-September to mid-November 2026, this desk gets warm comments about counter staff but also a clear cluster of complaints about pickup waits of one to three hours, disputed damage and fuel charges, and cars below the booked category. Web sources are mostly undated and also mixed, so they offer limited corroboration. Travellers should book online check-in, avoid peak arrival times if possible, and photograph and video the whole car at pickup.

AI-assisted summary of 186 recent Google reviews and web reports, reviewed by our editor on 13 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Poor3.5/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 25 reports · high confidence.

Counter upselling(20% of score)

Poor5.0/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 11 reports · medium confidence.

Booking honoured(20% of score)

Poor4.0/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 25 reports · high confidence.

Queue time(15% of score)

Poor3.5/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 38 reports · high confidence.

Car condition(15% of score)

Poor5.0/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 27 reports · high confidence.

How this score was built

  • AI analysis of reviews and web reports (the sub-scores above, weighted): 4.1 · counts 70%
  • Star ratings on review platforms, rescaled against all desks we rate: 4.9 · counts 30%
  • 114 of 300 recent reviews excluded as unreliable (solicited staff praise). How we clean reviews
  • Pulled 11% toward the airport average, because recent reviews are few (125 after weighting by age).

High consensusOur independent signals (AI review analysis, web reports and star ratings) point the same way.

What travellers flag

Red flags (5)

  • Many recent reviews (mid-September to mid-October especially) report waits of roughly 30 minutes to 3 hours to collect a car, including customers with prepaid bookings, plus slow returns and unclear queue systems.
  • A dozen or so recent reviews say customers were charged for damage they believe was already on the car, or for damage found after return, and several describe slow or unhelpful follow-up when asking for proof. A recent forum post also warns about unrecorded pre-existing damage at this airport.tripadvisor.co.uk
  • Several recent reviews report receiving a lower-category or smaller car than booked, sometimes while being billed for the higher category or being asked to pay a daily supplement for the booked class.
  • Repeated reports of cars handed over dirty, dented or with mechanical warnings (low fluids, steering or brake concerns, smoke smell, broken parts).
  • Several recent reviews say prepaid fuel was not refunded for unused fuel, or that fuel or other extras were charged despite assurances or refusal at the desk.

Green flags (4)

  • Many kept reviews describe courteous, patient counter staff who explain rental options and insurance clearly, including in several languages.
  • A sizeable minority of reviews report quick check-in, from about 5 to 15 minutes, especially with online check-in done beforehand or outside peak times.
  • Several reviews report new, clean or upgraded cars at no extra cost, and some mention helpful alternatives when the booked model was not available.
  • Some travellers report smooth car returns with no extra charges and no hidden fees.

Practical facts

LocationNearby car park or building, a short walk from the terminal (minutes not confirmed yet)source
Opening hours07:00 to about midnight daily; out-of-hours pick-up on request and 24-hour key dropsource
Credit card requiredNot confirmed yet
Typical deposit€100–€500source
Fuel policyFull to fullsource
Shares the desk withKeddy

“Not confirmed yet” means we have not verified that fact yet. We never guess.

Sources

Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 186 recent Google reviews of this desk, which we do not republish.

Before you go

Tick these off at the counter. (Nothing is saved; it's just for you.)

Europcar at other airports and stations

Same brand, different counter. We rate each location on its own.

Europcar at Rome Fiumicino Airport: questions and answers

Is Europcar at Rome Fiumicino Airport any good?

Europcar at Rome Fiumicino "Leonardo da Vinci" Airport has a Counterwise Score of 4.4/10 (Poor) and is ranked No. 20 of 37 desks at the airport. Main green flag: Many kept reviews describe courteous, patient counter staff who explain rental options and insurance clearly, including in several languages.. Main red flag: Many recent reviews (mid-September to mid-October especially) report waits of roughly 30 minutes to 3 hours to collect a car, including customers with prepaid bookings, plus slow returns and unclear queue systems..

Do I need a credit card to rent from Europcar at Rome Fiumicino Airport?

Not confirmed yet. We have not yet confirmed whether Europcar at Rome Fiumicino "Leonardo da Vinci" Airport accepts debit cards for the deposit. Check the rental terms when you book.

How much is the deposit at Europcar at Rome Fiumicino Airport?

The typical deposit at Europcar at Rome Fiumicino "Leonardo da Vinci" Airport is €100–€500. The lowest starting deposit at this airport is at Locauto (€100–€500).

Where is the Europcar desk at Rome Fiumicino Airport?

The Europcar desk is in a nearby car park or building, a short walk from the terminal at Rome Fiumicino Airport (walking time not confirmed yet). It shares the counter with Keddy.

What are the opening hours of Europcar at Rome Fiumicino Airport?

Europcar at Rome Fiumicino "Leonardo da Vinci" Airport is open 07:00 to about midnight daily; out-of-hours pick-up on request and 24-hour key drop. Fuel policy: full to full.

Other desks at Rome Fiumicino Airport

Ranked by Counterwise Score. Compare all 37 desks side by side