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Counterwise

No. 10 of 37 at FCO

Rhodium

at Rome Fiumicino "Leonardo da Vinci" Airport

Short walk
Counterwise Score 5.5 out of 10, rated Poor.Medium consensusCheck prices ↓

At a glance

  • Rhodium at Rome Fiumicino "Leonardo da Vinci" Airport is ranked No. 10 of 37 car rental desks at the airport, with a Counterwise Score of 5.5/10 (Poor).
  • The Rhodium desk is in a nearby car park or building, a short walk from the terminal at Rome Fiumicino Airport (walking time not confirmed yet).
  • The credit card rule is not confirmed yet; the deposit amount is not confirmed yet.
  • Fuel policy: not confirmed yet. Opening hours: 09:00–19:00 daily; out-of-hours 07:00–07:59 and 00:00–01:00.
  • Main red flag from travellers: About 14 reviews since late June report that a prepaid booking was refused at the counter, citing passport instead of ID card, international permit or licence issues, card rules, a late arrival or a closed office, with the prepaid amount often reportedly not refunded. At least one reviewer says these requirements are stated by the company in advance, but others say they were unclear at booking..

Based on 294 reviews analysed · Last updated · How scores work

The short version

Based on about 170 written Google reviews (295 rated after excluding 5 staff-praise reviews), mostly from the last five months, this shared Goldcar/Rhodium counter gets many positive comments on quick pickup and return, friendly staff and new cars. It also draws a steady stream of complaints about refused bookings, damage and fuel charges, strict late-return fees, insistent insurance selling and breakdowns with poor assistance. The web evidence is thin, mostly undated and broadly consistent with the negative side.

AI-assisted summary of 294 recent Google reviews and web reports, reviewed by our editor on 13 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Poor4.0/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 28 reports · high confidence.

Counter upselling(20% of score)

Poor4.5/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 15 reports · medium confidence.

Booking honoured(20% of score)

Poor3.5/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 31 reports · high confidence.

Queue time(15% of score)

Great8.0/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 36 reports · high confidence.

Car condition(15% of score)

Mixed6.0/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 49 reports · high confidence.

How this score was built

  • AI analysis of reviews and web reports (the sub-scores above, weighted): 4.9 · counts 70%
  • Star ratings on review platforms, rescaled against all desks we rate: 7.1 · counts 30%
  • 6 of 300 recent reviews excluded as unreliable (solicited staff praise). How we clean reviews
  • Pulled 8% toward the airport average, because recent reviews are few (179 after weighting by age).

Medium consensusOur independent signals mostly agree, with some differences.

What travellers flag

Red flags (5)

  • About 14 reviews since late June report that a prepaid booking was refused at the counter, citing passport instead of ID card, international permit or licence issues, card rules, a late arrival or a closed office, with the prepaid amount often reportedly not refunded. At least one reviewer says these requirements are stated by the company in advance, but others say they were unclear at booking.
  • About 13 recent reviews describe disputed charges after return: damage claims customers say they did not cause, fuel charges despite a full tank, deposits not refunded, and claims arriving days after return. Several say their own photos protected them.
  • About 6 reviews from the last 5 months report breakdowns, worn tyres or failed air conditioning, with roadside help described as slow, absent or unhelpful and refunds delayed.
  • Several recent reviews report pressure at the desk to buy the desk's own extra cover, including ignoring card or broker insurance. Older, mostly undated web reviews describe the same pattern.qeeq.comqeeq.comdiscovercars.com
  • At least 4 reviews from the last 3 months report extra fees and an extra rental day when the car was returned 20 to 40 minutes after the pickup time, even when pickup itself had been late.

Green flags (4)

  • About 30 reviews describe fast, simple pickup and return, including online pre-registration and a quick handover.
  • Around 25 reviews describe friendly, professional counter staff, and some describe staff who helped fix problems on the spot.
  • About 25 reviews describe new, clean, well-kept cars, including hybrids and recent models.
  • Around 10 reviews mention low prices or good value, and a few say the desk accepted a card that a competitor had refused or explained cover options clearly.

Practical facts

LocationNearby car park or building, a short walk from the terminal (minutes not confirmed yet)source
Opening hours09:00–19:00 daily; out-of-hours 07:00–07:59 and 00:00–01:00source
Credit card requiredNot confirmed yet
Typical depositNot confirmed yet
Fuel policyNot confirmed yet
Shares the desk withGoldcar, Key'n Go

“Not confirmed yet” means we have not verified that fact yet. We never guess.

Sources

Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 294 recent Google reviews of this desk, which we do not republish.

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Rhodium at Rome Fiumicino Airport: questions and answers

Is Rhodium at Rome Fiumicino Airport any good?

Rhodium at Rome Fiumicino "Leonardo da Vinci" Airport has a Counterwise Score of 5.5/10 (Poor) and is ranked No. 10 of 37 desks at the airport. Main green flag: About 30 reviews describe fast, simple pickup and return, including online pre-registration and a quick handover.. Main red flag: About 14 reviews since late June report that a prepaid booking was refused at the counter, citing passport instead of ID card, international permit or licence issues, card rules, a late arrival or a closed office, with the prepaid amount often reportedly not refunded. At least one reviewer says these requirements are stated by the company in advance, but others say they were unclear at booking..

Do I need a credit card to rent from Rhodium at Rome Fiumicino Airport?

Not confirmed yet. We have not yet confirmed whether Rhodium at Rome Fiumicino "Leonardo da Vinci" Airport accepts debit cards for the deposit. Check the rental terms when you book.

How much is the deposit at Rhodium at Rome Fiumicino Airport?

The deposit amount at Rhodium at Rome Fiumicino "Leonardo da Vinci" Airport is not confirmed yet. Check the rental terms when you book. The lowest confirmed starting deposit at this airport is at Locauto (€100–€500).

Where is the Rhodium desk at Rome Fiumicino Airport?

The Rhodium desk is in a nearby car park or building, a short walk from the terminal at Rome Fiumicino Airport (walking time not confirmed yet). It shares the counter with Goldcar and Key'n Go.

What are the opening hours of Rhodium at Rome Fiumicino Airport?

Rhodium at Rome Fiumicino "Leonardo da Vinci" Airport is open 09:00–19:00 daily; out-of-hours 07:00–07:59 and 00:00–01:00. Fuel policy: not confirmed yet.

Other desks at Rome Fiumicino Airport

Ranked by Counterwise Score. Compare all 37 desks side by side