Skip to content
Counterwise

No. 23 of 37 at FCO

Keddy by Europcar

at Rome Fiumicino "Leonardo da Vinci" Airport

Short walk
Counterwise Score 4.1 out of 10, rated Poor.High consensusCheck prices ↓

At a glance

  • Keddy by Europcar at Rome Fiumicino "Leonardo da Vinci" Airport is ranked No. 23 of 37 car rental desks at the airport, with a Counterwise Score of 4.1/10 (Poor).
  • The Keddy by Europcar desk is in a nearby car park or building, a short walk from the terminal at Rome Fiumicino Airport (walking time not confirmed yet).
  • A credit card in the main driver's name is required; the typical deposit is €800.
  • Fuel policy: full to full. Opening hours: 07:00–23:59 daily.
  • Main red flag from travellers: Many recent reviews report waits of one to three hours at pickup, even with prepaid reservations and a ticket queue; a recent Trustpilot page for the brand also warns of a huge queue at this desk..

Based on 190 reviews analysed · Last updated · How scores work

The short version

Based on about 191 Google reviews from the last two months (about 129 with text) after excluding 109 staff-praise reviews, this desk shows a clear split: counter staff are often praised, but long pickup waits, disputed damage and fuel charges, and car-category swaps are reported repeatedly. Most of the evidence is very recent. Independent web sources are mostly undated or older and broadly point to a mixed picture.

AI-assisted summary of 190 recent Google reviews and web reports, reviewed by our editor on 13 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Poor3.0/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 26 reports · high confidence.

Counter upselling(20% of score)

Poor4.5/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 12 reports · medium confidence.

Booking honoured(20% of score)

Poor3.5/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 20 reports · high confidence.

Queue time(15% of score)

Poor3.0/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 34 reports · high confidence.

Car condition(15% of score)

Poor5.0/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 23 reports · medium confidence.

How this score was built

  • AI analysis of reviews and web reports (the sub-scores above, weighted): 3.7 · counts 70%
  • Star ratings on review platforms, rescaled against all desks we rate: 5.0 · counts 30%
  • 110 of 300 recent reviews excluded as unreliable (solicited staff praise). How we clean reviews
  • Pulled 11% toward the airport average, because recent reviews are few (127 after weighting by age).

High consensusOur independent signals (AI review analysis, web reports and star ratings) point the same way.

What travellers flag

Red flags (5)

  • Many recent reviews report waits of one to three hours at pickup, even with prepaid reservations and a ticket queue; a recent Trustpilot page for the brand also warns of a huge queue at this desk.trustpilot.com
  • At least ten recent reviews describe damage charges or claims at or after return that the renter says were already on the car or were not shown, including one invoice of around 400 euros; several say photos or video were needed to contest them.
  • Roughly a dozen reviews report getting a smaller or different car than booked, sometimes with no refund or a higher-category charge, and a few say the rental was refused over international driving permit or card requirements.
  • Several recent reviews report fuel charges, including prepaid-fuel amounts not refunded when the car was returned partly empty, plus extra-day and late-return fees they did not expect.
  • Reviews describe pressure or confusion about extra insurance and add-ons at the counter, and a dated 2026 guide also notes a heavy upsell of the premium excess cover at the Europcar desk here.italyrentacar.com

Green flags (4)

  • Counter staff are frequently described as friendly, patient and clear in explaining the rental, with about 30 of the kept reviews mentioning helpful service, often in several languages.
  • Several reviews report quick, trouble-free vehicle returns with no disputed charges, including after rentals of two weeks.
  • About a dozen reviews describe new, clean or upgraded cars, including free upgrades when the booked model was unavailable.
  • Several travellers say staff quickly sorted out problems such as a late arrival without a booking, a missing car or a car swap.

Practical facts

LocationNearby car park or building, a short walk from the terminal (minutes not confirmed yet)source
Opening hours07:00–23:59 dailysource
Credit card requiredYes, in the main driver’s namesource
Typical deposit€800source
Fuel policyFull to fullsource
Shares the desk withEuropcar

“Not confirmed yet” means we have not verified that fact yet. We never guess.

Sources

Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 190 recent Google reviews of this desk, which we do not republish.

Before you go

Tick these off at the counter. (Nothing is saved; it's just for you.)

Keddy by Europcar at Rome Fiumicino Airport: questions and answers

Is Keddy by Europcar at Rome Fiumicino Airport any good?

Keddy by Europcar at Rome Fiumicino "Leonardo da Vinci" Airport has a Counterwise Score of 4.1/10 (Poor) and is ranked No. 23 of 37 desks at the airport. Main green flag: Counter staff are frequently described as friendly, patient and clear in explaining the rental, with about 30 of the kept reviews mentioning helpful service, often in several languages.. Main red flag: Many recent reviews report waits of one to three hours at pickup, even with prepaid reservations and a ticket queue; a recent Trustpilot page for the brand also warns of a huge queue at this desk..

Do I need a credit card to rent from Keddy by Europcar at Rome Fiumicino Airport?

Yes. Keddy by Europcar at Rome Fiumicino "Leonardo da Vinci" Airport requires a credit card in the main driver's name for the deposit.

How much is the deposit at Keddy by Europcar at Rome Fiumicino Airport?

The typical deposit at Keddy by Europcar at Rome Fiumicino "Leonardo da Vinci" Airport is €800. The lowest starting deposit at this airport is at Locauto (€100–€500).

Where is the Keddy by Europcar desk at Rome Fiumicino Airport?

The Keddy by Europcar desk is in a nearby car park or building, a short walk from the terminal at Rome Fiumicino Airport (walking time not confirmed yet). It shares the counter with Europcar.

What are the opening hours of Keddy by Europcar at Rome Fiumicino Airport?

Keddy by Europcar at Rome Fiumicino "Leonardo da Vinci" Airport is open 07:00–23:59 daily. Fuel policy: full to full.

Other desks at Rome Fiumicino Airport

Ranked by Counterwise Score. Compare all 37 desks side by side