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Counterwise

No. 5 of 37 at FCO

EuropaRent

at Rome Fiumicino "Leonardo da Vinci" Airport

Shuttle
Counterwise Score 6.0 out of 10, rated Mixed.Medium consensusCheck prices ↓

At a glance

  • EuropaRent at Rome Fiumicino "Leonardo da Vinci" Airport is ranked No. 5 of 37 car rental desks at the airport, with a Counterwise Score of 6.0/10 (Mixed).
  • The EuropaRent desk is off-site, reached by shuttle from Rome Fiumicino Airport (ride time not confirmed yet).
  • The credit card rule is not confirmed yet; the deposit amount is not confirmed yet.
  • Fuel policy: full to full. Opening hours: Mon–Fri 08:30–20:00; Sat–Sun 08:30–14:00.
  • Main red flag from travellers: Many reviews, including several from 2026, report prepaid or confirmed bookings cancelled or no car available on arrival, often after arriving late, with travellers stranded or asked to pay much more. Others found the office closed or could not reach anyone by phone..

Based on 207 reviews analysed · Last updated · How scores work

The short version

Based on about 180 relevant Google reviews with text, after excluding 30 (plus 26 star-only ratings kept for the average), this desk is polarised: most reviews, especially in 2026, praise helpful counter staff, new clean cars and good prices. A sizeable group of mostly 1-star reviews, with cases still appearing in 2026, reports prepaid bookings cancelled or unavailable at the counter, and some report extra charges. No usable independent web evidence was found, so the picture rests on reviews alone.

AI-assisted summary of 207 recent Google reviews and web reports, reviewed by our editor on 13 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Poor5.0/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 20 reports · medium confidence.

Counter upselling(20% of score)

Mixed6.5/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 16 reports · medium confidence.

Booking honoured(20% of score)

Poor3.5/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 50 reports · high confidence.

Queue time(15% of score)

Mixed6.0/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 25 reports · medium confidence.

Car condition(15% of score)

Mixed7.5/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 40 reports · high confidence.

How this score was built

  • AI analysis of reviews and web reports (the sub-scores above, weighted): 5.5 · counts 70%
  • Star ratings on review platforms, rescaled against all desks we rate: 7.9 · counts 30%
  • 32 of 239 recent reviews excluded as unreliable (solicited staff praise, duplicates, other locations). How we clean reviews
  • Pulled 15% toward the airport average, because recent reviews are few (83 after weighting by age).

Medium consensusOur independent signals mostly agree, with some differences.

What travellers flag

Red flags (1)

  • Many reviews, including several from 2026, report prepaid or confirmed bookings cancelled or no car available on arrival, often after arriving late, with travellers stranded or asked to pay much more. Others found the office closed or could not reach anyone by phone.

Green flags (4)

  • Cars are widely described as new, clean and in good condition, including in 2026 reviews.
  • Many reviews, especially from late 2025 and 2026, say the counter staff solved problems flexibly, such as last-minute rentals, upgrades, or cases where another provider had let the traveller down.
  • Several reviews report a short shuttle wait and a fast pickup and return, with no long queue at the desk.
  • Several reviews say no extras were imposed, cover options were explained clearly and the deposit was released quickly.

Practical facts

LocationOff-site, by shuttle (ride time not confirmed yet)source
Opening hoursMon–Fri 08:30–20:00; Sat–Sun 08:30–14:00source
Credit card requiredNot confirmed yet
Typical depositNot confirmed yet
Fuel policyFull to fullsource
Shares the desk withRental4Leisure

“Not confirmed yet” means we have not verified that fact yet. We never guess.

Sources

Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 207 recent Google reviews of this desk, which we do not republish.

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EuropaRent at Rome Fiumicino Airport: questions and answers

Is EuropaRent at Rome Fiumicino Airport any good?

EuropaRent at Rome Fiumicino "Leonardo da Vinci" Airport has a Counterwise Score of 6.0/10 (Mixed) and is ranked No. 5 of 37 desks at the airport. Main green flag: Cars are widely described as new, clean and in good condition, including in 2026 reviews.. Main red flag: Many reviews, including several from 2026, report prepaid or confirmed bookings cancelled or no car available on arrival, often after arriving late, with travellers stranded or asked to pay much more. Others found the office closed or could not reach anyone by phone..

Do I need a credit card to rent from EuropaRent at Rome Fiumicino Airport?

Not confirmed yet. We have not yet confirmed whether EuropaRent at Rome Fiumicino "Leonardo da Vinci" Airport accepts debit cards for the deposit. Check the rental terms when you book.

How much is the deposit at EuropaRent at Rome Fiumicino Airport?

The deposit amount at EuropaRent at Rome Fiumicino "Leonardo da Vinci" Airport is not confirmed yet. Check the rental terms when you book. The lowest confirmed starting deposit at this airport is at Locauto (€100–€500).

Where is the EuropaRent desk at Rome Fiumicino Airport?

The EuropaRent desk is off-site, reached by shuttle from Rome Fiumicino Airport (ride time not confirmed yet). It shares the counter with Rental4Leisure.

What are the opening hours of EuropaRent at Rome Fiumicino Airport?

EuropaRent at Rome Fiumicino "Leonardo da Vinci" Airport is open Mon–Fri 08:30–20:00; Sat–Sun 08:30–14:00. Fuel policy: full to full.

Other desks at Rome Fiumicino Airport

Ranked by Counterwise Score. Compare all 37 desks side by side