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Counterwise

No. 6 of 37 at FCO

Centauro

at Rome Fiumicino "Leonardo da Vinci" Airport

ShuttleNo credit card needed
Counterwise Score 5.9 out of 10, rated Poor.High consensusCheck prices ↓

At a glance

  • Centauro at Rome Fiumicino "Leonardo da Vinci" Airport is ranked No. 6 of 37 car rental desks at the airport, with a Counterwise Score of 5.9/10 (Poor).
  • The Centauro desk is off-site, reached by shuttle from Rome Fiumicino Airport (ride time not confirmed yet).
  • No credit card is required (debit cards accepted); the typical deposit is €900–€2,300.
  • Fuel policy: not confirmed yet. Opening hours: 07:00–23:00 daily.
  • Main red flag from travellers: Long waits are reported often: shuttle waits of 30 to 60 minutes (the shuttle is advertised every 10 to 15 minutes) and desk or return queues of 1 to 3 hours, mainly in peak season but still present in October and November 2026..

Based on 289 reviews analysed · Last updated · How scores work

The short version

Based on about 240 usable recent Google reviews (after excluding 11 and ignoring star-only ratings), this off-site desk gets praise for new cars, low prices and quick deposit refunds. There are also frequent, serious complaints about long shuttle and counter waits, a relocated office with poor signage, insurance pressure and some disputed charges. Allow extra time, take photos of the car, and read the shuttle and card rules before you travel. The website evidence is mostly undated and mixed, so it adds little certainty.

AI-assisted summary of 289 recent Google reviews and web reports, reviewed by our editor on 13 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Mixed6.0/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 42 reports · high confidence.

Counter upselling(20% of score)

Poor5.5/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 19 reports · medium confidence.

Booking honoured(20% of score)

Poor5.0/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 40 reports · high confidence.

Queue time(15% of score)

Poor3.5/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 65 reports · high confidence.

Car condition(15% of score)

Mixed7.0/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 62 reports · high confidence.

How this score was built

  • AI analysis of reviews and web reports (the sub-scores above, weighted): 5.5 · counts 70%
  • Star ratings on review platforms, rescaled against all desks we rate: 7.1 · counts 30%
  • 11 of 300 recent reviews excluded as unreliable (solicited staff praise, duplicates, other locations…). How we clean reviews
  • Pulled 7% toward the airport average, because recent reviews are few (212 after weighting by age).

High consensusOur independent signals (AI review analysis, web reports and star ratings) point the same way.

What travellers flag

Red flags (5)

  • Long waits are reported often: shuttle waits of 30 to 60 minutes (the shuttle is advertised every 10 to 15 minutes) and desk or return queues of 1 to 3 hours, mainly in peak season but still present in October and November 2026.trustpilot.comautoeurope.euqeeq.comclarifycarhire.co.uk
  • Several summer 2026 reviews say the office and return point moved with little notice, only a paper sign at the old site, poor signage, and no customer toilets or seating in the waiting area.
  • About a dozen recent reviews describe disputed charges for minor scratches, cleaning, a door lock or fuel, or deposits and refunds delayed for weeks, often with no reply from customer service.
  • Repeated reports of pressure to buy the desk's own cover despite broker or own insurance, including a card deposit of €1,200 to €1,300 that customers say is hard to pay without it.
  • A notable group of reviews report rentals refused or cancelled at the desk (card or licence rules, overbooking), or a different or smaller car than booked, sometimes with money not refunded promptly.

Green flags (5)

  • Many reviewers describe nearly new, clean cars (about 40 mentions), and rate the vehicles higher than the service.
  • Among reviewers who mention it, the fuel or security deposit was usually returned within one to three days, and some report no deposit with the premium package.
  • Customers who booked a full-cover package directly with the company often report a calm return with no disputes over existing marks.
  • Outside peak times, many reviews report a quick shuttle (5 to 15 minutes) and keys in 10 to 15 minutes, with a fast shuttle ride back at return.
  • Prices are frequently described as clearly cheaper than the in-terminal rental companies.

Practical facts

LocationOff-site, by shuttle (ride time not confirmed yet)source
Opening hours07:00–23:00 dailysource
Credit card requiredNo, debit cards accepted (check conditions)source
Typical deposit€900–€2,300source
Fuel policyNot confirmed yet
Shares the desk withNo other brands

“Not confirmed yet” means we have not verified that fact yet. We never guess.

Sources

Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 289 recent Google reviews of this desk, which we do not republish.

Before you go

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Centauro at other airports and stations

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Centauro at Rome Fiumicino Airport: questions and answers

Is Centauro at Rome Fiumicino Airport any good?

Centauro at Rome Fiumicino "Leonardo da Vinci" Airport has a Counterwise Score of 5.9/10 (Poor) and is ranked No. 6 of 37 desks at the airport. Main green flag: Many reviewers describe nearly new, clean cars (about 40 mentions), and rate the vehicles higher than the service.. Main red flag: Long waits are reported often: shuttle waits of 30 to 60 minutes (the shuttle is advertised every 10 to 15 minutes) and desk or return queues of 1 to 3 hours, mainly in peak season but still present in October and November 2026..

Do I need a credit card to rent from Centauro at Rome Fiumicino Airport?

No. Centauro at Rome Fiumicino "Leonardo da Vinci" Airport does not require a credit card; debit cards are accepted. Check the conditions when you book.

How much is the deposit at Centauro at Rome Fiumicino Airport?

The typical deposit at Centauro at Rome Fiumicino "Leonardo da Vinci" Airport is €900–€2,300. The lowest starting deposit at this airport is at Locauto (€100–€500).

Where is the Centauro desk at Rome Fiumicino Airport?

The Centauro desk is off-site, reached by shuttle from Rome Fiumicino Airport (ride time not confirmed yet).

What are the opening hours of Centauro at Rome Fiumicino Airport?

Centauro at Rome Fiumicino "Leonardo da Vinci" Airport is open 07:00–23:00 daily. Fuel policy: not confirmed yet.

Other desks at Rome Fiumicino Airport

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