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Counterwise

No. 11 of 13 at MAH

Europcar

at Menorca Airport

In terminal
Counterwise Score 4.9 out of 10, rated Poor.High consensusCheck prices ↓

At a glance

  • Europcar at Menorca Airport is ranked No. 11 of 13 car rental desks at the airport, with a Counterwise Score of 4.9/10 (Poor).
  • The Europcar desk is inside the terminal at Menorca Airport.
  • The credit card rule is not confirmed yet; the typical deposit is from €100.
  • Fuel policy: full to full. Opening hours: 07:00–23:00 daily.
  • Main red flag from travellers: Many recent reviews report charges of roughly 70-275 EUR for small scratches under bumpers or on rims, often in photos taken after dirty cars were handed over. Several say no joint check-in inspection took place and that their own dated photos showed the damage already existed..

Based on 286 reviews analysed · Last updated · How scores work

The short version

Based on about 286 recent Google reviews of this desk after exclusions (186 with text, 100 stars only), most travellers report friendly, reasonably quick service and newer cars. However, a recurring minority report disputed small-scratch charges, extra insurance or fees added at the counter, late-arrival fees and slow or unanswered complaints. Web evidence is mostly undated and neutral, so the review pattern carries most of the weight.

AI-assisted summary of 286 recent Google reviews and web reports, reviewed by our editor on 13 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Poor3.0/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 51 reports · high confidence.

Counter upselling(20% of score)

Poor4.0/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 23 reports · high confidence.

Booking honoured(20% of score)

Poor5.0/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 28 reports · medium confidence.

Queue time(15% of score)

Mixed6.0/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 26 reports · medium confidence.

Car condition(15% of score)

Mixed6.0/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 40 reports · medium confidence.

How this score was built

  • AI analysis of reviews and web reports (the sub-scores above, weighted): 4.5 · counts 70%
  • Star ratings on review platforms, rescaled against all desks we rate: 5.6 · counts 30%
  • 14 of 300 recent reviews excluded as unreliable (solicited staff praise, duplicates, other locations). How we clean reviews
  • Pulled 8% toward the airport average, because recent reviews are few (178 after weighting by age).

High consensusOur independent signals (AI review analysis, web reports and star ratings) point the same way.

What travellers flag

Red flags (5)

  • Many recent reviews report charges of roughly 70-275 EUR for small scratches under bumpers or on rims, often in photos taken after dirty cars were handed over. Several say no joint check-in inspection took place and that their own dated photos showed the damage already existed.
  • Repeated reports that extra insurance or uncommunicated charges were added at the counter, sometimes 200-400 EUR, despite customers saying they had declined cover or had prepaid. A 2025 forum post also describes a heavy-handed insurance pitch at this airport.reddit.com
  • Several recent reviews report out-of-hours or late-arrival fees of about 60-75 EUR for flight delays, often not clearly disclosed in advance; one traveller found the desk closed and had no car at midnight.
  • Many reviewers say complaints about damage charges, deposits or double charges went unanswered for weeks, and refunds were slow or missing (some deposits not returned after 5-20 days).
  • Several reviews report charges for missing fuel even though customers say they returned the tank full or have matching fuel readings.

Green flags (5)

  • Dozens of reviews describe a friendly, efficient counter and quick, easy pickup and return, with no or short waits at many times.
  • Several travellers say extra cover or upgrades were offered but they could simply decline without pressure.
  • Free or low-cost upgrades to a larger or newer car are mentioned repeatedly, including in a 2025 forum post.reddit.com
  • About 15 reviews describe new, low-mileage and clean cars.
  • Some travellers report the deposit released within hours to a few days and a return confirmation emailed soon after drop-off.

Practical facts

LocationDesk inside the terminalsource
Opening hours07:00–23:00 dailysource
Credit card requiredNot confirmed yet
Typical depositfrom €100source
Fuel policyFull to fullsource
Shares the desk withKeddy by Europcar

“Not confirmed yet” means we have not verified that fact yet. We never guess.

Sources

Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 286 recent Google reviews of this desk, which we do not republish.

Before you go

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Europcar at other airports and stations

Same brand, different counter. We rate each location on its own.

Europcar at Menorca Airport: questions and answers

Is Europcar at Menorca Airport any good?

Europcar at Menorca Airport has a Counterwise Score of 4.9/10 (Poor) and is ranked No. 11 of 13 desks at the airport. Main green flag: Dozens of reviews describe a friendly, efficient counter and quick, easy pickup and return, with no or short waits at many times.. Main red flag: Many recent reviews report charges of roughly 70-275 EUR for small scratches under bumpers or on rims, often in photos taken after dirty cars were handed over. Several say no joint check-in inspection took place and that their own dated photos showed the damage already existed..

Do I need a credit card to rent from Europcar at Menorca Airport?

Not confirmed yet. We have not yet confirmed whether Europcar at Menorca Airport accepts debit cards for the deposit. Check the rental terms when you book.

How much is the deposit at Europcar at Menorca Airport?

The typical deposit at Europcar at Menorca Airport is from €100. The lowest starting deposit at this airport is at Goldcar (€0–€950).

Where is the Europcar desk at Menorca Airport?

The Europcar desk is inside the terminal at Menorca Airport. It shares the counter with Keddy by Europcar.

What are the opening hours of Europcar at Menorca Airport?

Europcar at Menorca Airport is open 07:00–23:00 daily. Fuel policy: full to full.

Other desks at Menorca Airport

Ranked by Counterwise Score. Compare all 13 desks side by side