FUE · Puerto del Rosario, Spain
Every car hire desk ranked by Counterwise Score
Fuerteventura Airport, at El Matorral about 5 km south of Puerto del Rosario, handled 6.89 million passengers in 2025. The nine companies on Aena's list, plus the brands they serve, have counters on the ground floor of the arrivals building, with the cars in the rent-a-car car park across the road. Record Go and GoByCar collect customers by shuttle from a pick-up point by the flagpoles to the left of the terminal exit.
Based on 2,917 reviews analysed · Last updated · How scores work
Showing all 12 desks
Red flag: Several reviews from the last three months describe cars with worn tyres, steering play or poor alignment, or other faults such as no A/C or a warning light; some travellers called the cars unsafe to drive at normal speeds.
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Red flag: Several reviews in the last 7 months report charges of roughly 170-270 EUR for small scratches or marks they say were minor or invisible. Most of these travellers did not take the desk's own full cover, and some were told of the charge shortly before a flight.
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Red flag: Four reviews from the last 11 months report very long waits at the desk (1.5 to 3 hours), with few staff on duty at busy times.
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Red flag: Very long queues to collect cars are reported in dozens of recent reviews (1 to 2 hours, with only 2-3 of 7-8 desks staffed), even for pre-booked cars. Local forum posts also describe long queues here, including 80+ people at times.
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Red flag: Several recent reviews (Aug-Oct 2026) report disputed charges at or after return, such as late-return fees on top of an extra day, fuel charges, cleaning fees and scratch charges, with some saying they had evidence against the charge.
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Red flag: Many recent reviews (roughly 30, most within the last 12 months) describe persistent pressure at the counter to buy extra insurance or a bigger car, often justified by claims about poor island roads or off-road risk, even when cover was already booked or paid. A 2024 forum thread describes a similar experience.
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Red flag: Very many recent reviews report strong pressure at the counter to buy the desk's own extra cover, often with warnings that unpaved roads and GPS tracking would void cover or the deposit, even where full cover was already bought through a broker. Extra cost reported is typically about 200-500 euros.
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Red flag: About 20 reviews from the last 12 months describe charges for small or underbody scratches that travellers say were already on the car, often with their own photos rejected and refunds slow or refused.
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Red flag: Very long counter queues at pick-up are reported in a large share of recent reviews, commonly 1-4 hours with only one or two agents, even after online check-in. A second wait at the car park for a car still being cleaned is frequent. The brand's own replies on Trustpilot acknowledge waits of 2.5 hours and say counter staffing is under review.
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Red flag: Very long counter queues of 1 to 4 hours are reported repeatedly, mostly through autumn 2026 and throughout the past year, often with 2 to 3 staff and system problems. Travellers also report a second wait at the car park and slow returns that put flights at risk. Pre-registration and fast-lane options often did not help.
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Red flag: Dozens of recent reviews describe heavy pressure at the desk to buy the desk's own excess cover, including when the traveller had already bought cover elsewhere. Some say they were told they would not get the car otherwise, and others were steered towards a pricier car with claims about off-road driving.
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Red flag: Very long pickup queues are reported repeatedly, typically 1.5 to 4 hours even with a prebooked car. Reviewers blame too few staff and say processing takes about 20 minutes per customer, while other brands' counters were quiet. The reports run up to November 2026.
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Ranking is by Counterwise Score only. Commission never changes the order. Read our affiliate disclosure. Facts marked “Not confirmed yet” have not been verified yet: we never guess them.
Ranked by Counterwise Score. Swipe sideways on a phone to see every column.
| Desk | Score | Location | Credit card | Deposit | Fuel policy | Opening hours |
|---|---|---|---|---|---|---|
| 1.AutoReisen | 8.8Great | In terminal | Not required | €0 | Same to same | Not confirmed yet |
| 2.GoByCar | 7.2Mixed | Shuttle | Required | Not confirmed yet | Full to full | 07:00–21:00 daily |
| 3.Payless | 6.9Mixed | In terminal | Not confirmed yet | Not confirmed yet | Not confirmed yet | Not confirmed yet |
| 4.Cicar | 6.7Mixed | In terminal | Not confirmed yet | Not confirmed yet | Same to same | 07:00–23:00 daily |
| 5.Record Go | 6.5Mixed | Shuttle | Not confirmed yet | €0–€1,100 | Full to full | 08:00–21:00 daily |
| 6.Sixt | 5.9Poor | In terminal | Not required | €300 | Full to full | 07:00–22:30 daily |
| 7.Goldcar | 3.8Poor | In terminal | Not required | €0–€950 | Full to full | 07:00–22:00 daily |
| 8.Europcar | 3.7Poor | In terminal | Required | €100–€500 | Full to full | 07:30–22:00 daily |
| 9.TopCar | 3.5Poor | In terminal | Not required | €0–€4,000 | Same to same | 07:00–23:00 daily |
| 10.Avis | 3.2Poor | In terminal | Not required | €200 | Full to full | 07:00–22:00 daily |
| 11.Hertz | 2.7Poor | In terminal | Required | €200–€700 | Full to full | 07:30–22:30 daily |
| 12.Budget | 2.7Poor | In terminal | Required | Not confirmed yet | Full to full | 07:00–22:00 daily |
AutoReisen is the best-rated car rental desk at Fuerteventura Airport, with a Counterwise Score of 8.8/10 (Great). It is followed by GoByCar (7.2) and Payless (6.9). Scores are based on 2,917 traveller reviews analysed and were last updated on 13 November 2026.
10 of the 12 desks at Fuerteventura Airport are inside the terminal: AutoReisen, Payless, Cicar, Sixt, Goldcar, Europcar, TopCar, Avis, Hertz and Budget. GoByCar and Record Go are off-site and reached by shuttle.
Yes. 5 of the 12 desks at Fuerteventura Airport do not require a credit card: AutoReisen (8.8/10), Sixt (5.9/10), Goldcar (3.8/10), TopCar (3.5/10) and Avis (3.2/10). GoByCar, Europcar, Hertz and Budget need a credit card in the main driver's name for the deposit. The card rule is not confirmed yet for Payless, Cicar and Record Go. Check the debit card conditions when you book.
AutoReisen has the lowest starting deposit at Fuerteventura Airport: €0. The highest is at TopCar, up to €4,000. Deposits are held on your card at pickup and released after the car is returned. Deposit amounts are not confirmed yet for GoByCar, Payless, Cicar and Budget.
Shuttle ride times to the off-site desks at Fuerteventura Airport are not confirmed yet. Allow extra time for the ride and the wait.
Opening hours at Fuerteventura Airport: AutoReisen, not confirmed yet; GoByCar, 07:00–21:00 daily; Payless, not confirmed yet; Cicar, 07:00–23:00 daily; Record Go, 08:00–21:00 daily; Sixt, 07:00–22:30 daily; Goldcar, 07:00–22:00 daily; Europcar, 07:30–22:00 daily; TopCar, 07:00–23:00 daily; Avis, 07:00–22:00 daily; Hertz, 07:30–22:30 daily; Budget, 07:00–22:00 daily. If your flight lands late, check the hours before you book.
Most desks at Fuerteventura Airport use full to full (pick up full, return full). Exceptions: AutoReisen (same to same), Cicar (same to same) and TopCar (same to same). The fuel policy is not confirmed yet for Payless.
Budget has the lowest Counterwise Score at Fuerteventura Airport: 2.7/10 (Poor). Main red flag from travellers: Very long pickup queues are reported repeatedly, typically 1.5 to 4 hours even with a prebooked car. Reviewers blame too few staff and say processing takes about 20 minutes per customer, while other brands' counters were quiet. The reports run up to November 2026..
The Counterwise Score (0 to 10) blends two things. 70% is an AI analysis of recent traveller reviews of that specific desk and of web reports, scored on five weighted sub-scores: deposit & damage disputes (30%), counter upselling (20%), booking honoured (20%), queue time (15%) and car condition (15%). 30% is the desk's star ratings on review platforms, rescaled against all desks we rate. Recent reviews count more than old ones, and desks with few reviews are pulled toward the average of their airport or station. Rankings are independent: affiliate commissions never change a score or a position.