Skip to content
Counterwise

No. 19 of 37 at FCO

Green Motion

at Rome Fiumicino "Leonardo da Vinci" Airport

Shuttle 5 min
Counterwise Score 4.6 out of 10, rated Poor.Medium consensusCheck prices ↓

At a glance

  • Green Motion at Rome Fiumicino "Leonardo da Vinci" Airport is ranked No. 19 of 37 car rental desks at the airport, with a Counterwise Score of 4.6/10 (Poor).
  • The Green Motion desk is off-site: the shuttle from Rome Fiumicino Airport takes about 5 minutes.
  • The credit card rule is not confirmed yet; the typical deposit is up to €1,100.
  • Fuel policy: same to same. Opening hours: Mon–Sat 08:00–18:00; Sunday closed.
  • Main red flag from travellers: Many recent reviews (roughly 35 in the last 9 months) report charges of about €260 to over €1,100 for scratches or other damage that renters say were already present or not visible in their videos, often after returns made when the office was closed and no joint inspection took place. The brand's public replies on Trustpilot say charges are only applied for new damage..

Based on 290 reviews analysed · Last updated · How scores work

The short version

Based on about 290 recent Google reviews (8 excluded, about 210 with text), most travellers praise the friendly staff, quick handover and new, clean cars. A substantial minority, roughly 1 in 5 text reviews, report large damage charges after return, often after hours, plus card-rule surcharges and insurance pressure at the counter. The desk is off-site and reached by shuttle, with mixed reports on waits; web evidence (Trustpilot, Tripadvisor) points the same way but is partly undated and brand-level.

AI-assisted summary of 290 recent Google reviews and web reports, reviewed by our editor on 13 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Poor2.0/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 48 reports · high confidence.

Counter upselling(20% of score)

Poor3.5/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 12 reports · medium confidence.

Booking honoured(20% of score)

Poor4.0/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 22 reports · high confidence.

Queue time(15% of score)

Poor5.5/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 30 reports · medium confidence.

Car condition(15% of score)

Mixed6.5/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 38 reports · medium confidence.

How this score was built

  • AI analysis of reviews and web reports (the sub-scores above, weighted): 3.9 · counts 70%
  • Star ratings on review platforms, rescaled against all desks we rate: 6.3 · counts 30%
  • 10 of 300 recent reviews excluded as unreliable (solicited staff praise, duplicates, other locations…). How we clean reviews
  • Pulled 8% toward the airport average, because recent reviews are few (165 after weighting by age).

Medium consensusOur independent signals mostly agree, with some differences.

What travellers flag

Red flags (5)

  • Many recent reviews (roughly 35 in the last 9 months) report charges of about €260 to over €1,100 for scratches or other damage that renters say were already present or not visible in their videos, often after returns made when the office was closed and no joint inspection took place. The brand's public replies on Trustpilot say charges are only applied for new damage.trustpilot.comuk.trustpilot.comnz.trustpilot.comie.trustpilot.com
  • Several renters report that debit or virtual cards, or cards not matching the driver's name, were refused at the desk. They could only get the car by paying an extra fee, reported at roughly €130 to €300, sometimes more than the rental itself.easyterra.com
  • About 10 reviews describe being steered toward the desk's expensive own insurance. Reported triggers include refusing credit-card or broker cover and questions about driving licence format or an international permit.
  • Off-site location with limited hours: several reviews report shuttle waits of 30-60 minutes or more, missed flights, no pickup after late arrival, or a closed office. One reports a cancelled booking without refund after a delayed flight, and several report an out-of-hours fee.
  • After disputed charges, several renters report unanswered emails and WhatsApp messages, slow release of the deposit (over a month in one case), or extra card debits weeks after the rental.

Green flags (5)

  • A large share of recent reviews (roughly 80) describe the staff as friendly, professional and helpful, with quick check-in and drop-off in many cases.
  • About 20 reviews describe the cars as new, clean or in good shape, including several newer vehicles.
  • Staff reportedly solved last-minute problems for several travellers, such as late arrivals, changed bookings, a missing licence permit, or a cancelled booking with another company.
  • Prices are described as low or very competitive in about a dozen reviews, and a few travellers report no hidden costs at the final bill.
  • A few renters report the deposit being released within days, or no deduction after an agreed pre-inspection or documented photos and video. Communication via WhatsApp is described as easy by some.

Practical facts

LocationOff-site, shuttle about 5 minsource
Opening hoursMon–Sat 08:00–18:00; Sunday closedsource
Credit card requiredNot confirmed yet
Typical depositup to €1,100source
Fuel policySame to samesource
Shares the desk withNo other brands

“Not confirmed yet” means we have not verified that fact yet. We never guess.

Sources

Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 290 recent Google reviews of this desk, which we do not republish.

Before you go

Tick these off at the counter. (Nothing is saved; it's just for you.)

Green Motion at other airports and stations

Same brand, different counter. We rate each location on its own.

Green Motion at Rome Fiumicino Airport: questions and answers

Is Green Motion at Rome Fiumicino Airport any good?

Green Motion at Rome Fiumicino "Leonardo da Vinci" Airport has a Counterwise Score of 4.6/10 (Poor) and is ranked No. 19 of 37 desks at the airport. Main green flag: A large share of recent reviews (roughly 80) describe the staff as friendly, professional and helpful, with quick check-in and drop-off in many cases.. Main red flag: Many recent reviews (roughly 35 in the last 9 months) report charges of about €260 to over €1,100 for scratches or other damage that renters say were already present or not visible in their videos, often after returns made when the office was closed and no joint inspection took place. The brand's public replies on Trustpilot say charges are only applied for new damage..

Do I need a credit card to rent from Green Motion at Rome Fiumicino Airport?

Not confirmed yet. We have not yet confirmed whether Green Motion at Rome Fiumicino "Leonardo da Vinci" Airport accepts debit cards for the deposit. Check the rental terms when you book.

How much is the deposit at Green Motion at Rome Fiumicino Airport?

The typical deposit at Green Motion at Rome Fiumicino "Leonardo da Vinci" Airport is up to €1,100. The lowest starting deposit at this airport is at Locauto (€100–€500).

Where is the Green Motion desk at Rome Fiumicino Airport?

The Green Motion desk is off-site: the shuttle from Rome Fiumicino Airport takes about 5 minutes.

What are the opening hours of Green Motion at Rome Fiumicino Airport?

Green Motion at Rome Fiumicino "Leonardo da Vinci" Airport is open Mon–Sat 08:00–18:00; Sunday closed. Fuel policy: same to same.

Other desks at Rome Fiumicino Airport

Ranked by Counterwise Score. Compare all 37 desks side by side