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Counterwise

No. 29 of 37 at FCO

RentSmart24

at Rome Fiumicino "Leonardo da Vinci" Airport

Shuttle
Counterwise Score 3.5 out of 10, rated Poor.Medium consensusCheck prices ↓

At a glance

  • RentSmart24 at Rome Fiumicino "Leonardo da Vinci" Airport is ranked No. 29 of 37 car rental desks at the airport, with a Counterwise Score of 3.5/10 (Poor).
  • The RentSmart24 desk is off-site, reached by shuttle from Rome Fiumicino Airport (ride time not confirmed yet).
  • A credit card in the main driver's name is required; the deposit amount is not confirmed yet.
  • Fuel policy: same to same. Opening hours: 24 hours (EUR 75 surcharge for pick-ups after 23:01).
  • Main red flag from travellers: Several recent reviews say a booking was cancelled or re-priced at the desk after a flight delay of an hour or two, sometimes at around triple the price, even after online check-in or a phone call confirming the booking..

Based on 220 reviews analysed · Last updated · How scores work

The short version

Based on about 185 usable Google reviews (224 in total, with 26 star-only and 4 excluded), this off-site, shuttle-served desk is sharply polarised. Many travellers report fast 24-hour pickups and cheap, clean cars. Many recent reviews also report cancelled or re-priced bookings after flight delays, card-type problems leading to extra insurance or higher prices, and contested damage charges. Web evidence is mostly undated review-aggregator pages and broadly mixed, so treat it as weak support; a credit card in the driver's name, on-time arrival and dated photos of the car are the main precautions.

AI-assisted summary of 220 recent Google reviews and web reports, reviewed by our editor on 13 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Poor3.0/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 78 reports · high confidence.

Counter upselling(20% of score)

Poor4.0/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 45 reports · high confidence.

Booking honoured(20% of score)

Poor2.0/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 70 reports · high confidence.

Queue time(15% of score)

Poor5.5/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 50 reports · medium confidence.

Car condition(15% of score)

Poor5.0/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 45 reports · medium confidence.

How this score was built

  • AI analysis of reviews and web reports (the sub-scores above, weighted): 3.7 · counts 70%
  • Star ratings on review platforms, rescaled against all desks we rate: 2.5 · counts 30%
  • 4 of 224 recent reviews excluded as unreliable (solicited staff praise, duplicates, other locations…). How we clean reviews
  • Pulled 14% toward the airport average, because recent reviews are few (93 after weighting by age).

Medium consensusOur independent signals mostly agree, with some differences.

What travellers flag

Red flags (5)

  • Several recent reviews say a booking was cancelled or re-priced at the desk after a flight delay of an hour or two, sometimes at around triple the price, even after online check-in or a phone call confirming the booking.
  • Repeated recent reports that a debit or non-qualifying card, or a card with under six months' validity, was refused for the deposit at pickup, leading to forced extra insurance, a name-change fee or a much higher price. Web sources confirm the brand requires a credit card for the deposit.discovercars.comautorentwiz.com
  • About 10 recent reviews report charges or attempted charges for small scratches that travellers say were already there. Several only avoided them with dated photos or video. A few also report slow or missing refunds or later unexpected card charges.
  • Several recent reviews describe pressure at the desk to buy the company's own cover, including when travellers already held broker or card cover, sometimes with warnings of damage charges.
  • Several recent reviews report cars handed over dirty, worn or unreliable, including an empty AdBlue tank, a flat battery or a breakdown, missing documents or spare tools, and poor support afterwards.

Green flags (5)

  • Many reviewers praise the 24-hour operation, with late-night and early-morning pickups and returns handled without trouble.rentsmart24.com
  • Reviewers who completed the online check-in beforehand often describe a pickup of about 5-15 minutes, with no queue and no upselling in several recent cases.
  • The free shuttle is described as frequent and reliable by a number of recent reviewers, though several say the meeting point is hard to find.
  • Several reviewers report the deposit being released the same day or within hours of return, especially after full-cover or photo-checked returns. One third-party review page also mentions a fast refund.uk.qeeq.com
  • Low headline prices are praised by many satisfied renters, and several said the cars matched the booked category and were new or clean.

Practical facts

LocationOff-site, by shuttle (ride time not confirmed yet)source
Opening hours24 hours (EUR 75 surcharge for pick-ups after 23:01)source
Credit card requiredYes, in the main driver’s namesource
Typical depositNot confirmed yet
Fuel policySame to samesource
Shares the desk withNo other brands

“Not confirmed yet” means we have not verified that fact yet. We never guess.

Sources

Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 220 recent Google reviews of this desk, which we do not republish.

Before you go

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RentSmart24 at other airports and stations

Same brand, different counter. We rate each location on its own.

RentSmart24 at Rome Fiumicino Airport: questions and answers

Is RentSmart24 at Rome Fiumicino Airport any good?

RentSmart24 at Rome Fiumicino "Leonardo da Vinci" Airport has a Counterwise Score of 3.5/10 (Poor) and is ranked No. 29 of 37 desks at the airport. Main green flag: Many reviewers praise the 24-hour operation, with late-night and early-morning pickups and returns handled without trouble.. Main red flag: Several recent reviews say a booking was cancelled or re-priced at the desk after a flight delay of an hour or two, sometimes at around triple the price, even after online check-in or a phone call confirming the booking..

Do I need a credit card to rent from RentSmart24 at Rome Fiumicino Airport?

Yes. RentSmart24 at Rome Fiumicino "Leonardo da Vinci" Airport requires a credit card in the main driver's name for the deposit.

How much is the deposit at RentSmart24 at Rome Fiumicino Airport?

The deposit amount at RentSmart24 at Rome Fiumicino "Leonardo da Vinci" Airport is not confirmed yet. Check the rental terms when you book. The lowest confirmed starting deposit at this airport is at Locauto (€100–€500).

Where is the RentSmart24 desk at Rome Fiumicino Airport?

The RentSmart24 desk is off-site, reached by shuttle from Rome Fiumicino Airport (ride time not confirmed yet).

What are the opening hours of RentSmart24 at Rome Fiumicino Airport?

RentSmart24 at Rome Fiumicino "Leonardo da Vinci" Airport is open 24 hours (EUR 75 surcharge for pick-ups after 23:01). Fuel policy: same to same.

Other desks at Rome Fiumicino Airport

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