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Counterwise

No. 24 of 37 at FCO

Carwiz

at Rome Fiumicino "Leonardo da Vinci" Airport

Shuttle
Counterwise Score 4.1 out of 10, rated Poor.High consensusCheck prices ↓

At a glance

  • Carwiz at Rome Fiumicino "Leonardo da Vinci" Airport is ranked No. 24 of 37 car rental desks at the airport, with a Counterwise Score of 4.1/10 (Poor).
  • The Carwiz desk is off-site, reached by shuttle from Rome Fiumicino Airport (ride time not confirmed yet).
  • The credit card rule is not confirmed yet; the deposit amount is not confirmed yet.
  • Fuel policy: full to full. Opening hours: 08:00–23:00 daily.
  • Main red flag from travellers: Many reviews report pressure or a requirement to buy the desk's own insurance at the counter, sometimes after a card was said not to be accepted. Quoted extras ranged from about €150 to €800 and were said to override cover already bought through a broker..

Based on 62 reviews analysed · Last updated · How scores work

The short version

Based on 62 Google reviews kept after exclusions (43 with text, mostly Italian, English and Spanish), this off-site desk shows a split picture. Many short, recent 5-star reviews praise friendly staff and clean cars, while more detailed reviews since May repeatedly mention pressure to buy the desk's own insurance, card or licence problems, extra charges at the counter, damage or deposit disputes and an unreliable shuttle. Web evidence is thin, mostly undated or brand-wide, so treat the picture as mixed and check card, insurance and late-arrival terms before booking.

AI-assisted summary of 62 recent Google reviews and web reports, reviewed by our editor on 13 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Poor4.0/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 7 reports · medium confidence.

Counter upselling(20% of score)

Poor3.0/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 13 reports · high confidence.

Booking honoured(20% of score)

Poor3.0/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 18 reports · high confidence.

Queue time(15% of score)

Poor5.0/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 10 reports · medium confidence.

Car condition(15% of score)

Mixed6.0/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 14 reports · medium confidence.

How this score was built

  • AI analysis of reviews and web reports (the sub-scores above, weighted): 4.0 · counts 70%
  • Star ratings on review platforms, rescaled against all desks we rate: 3.5 · counts 30%
  • 10 of 72 recent reviews excluded as unreliable (solicited staff praise, duplicates, other reasons). How we clean reviews
  • Pulled 30% toward the airport average, because recent reviews are few (35 after weighting by age).

High consensusOur independent signals (AI review analysis, web reports and star ratings) point the same way.

What travellers flag

Red flags (5)

  • Many reviews report pressure or a requirement to buy the desk's own insurance at the counter, sometimes after a card was said not to be accepted. Quoted extras ranged from about €150 to €800 and were said to override cover already bought through a broker.
  • Several reviews from May to October report unexpected extra charges at pickup, such as fees for arriving late after a flight delay (reported amounts from €75 up to €1,000, in one case a refused car), or unexplained fees of €40 to €200.
  • Several recent reviews say damage charges or deposit handling were disputed. These include a charge of over €400 for a minor scratch with no evidence supplied, a deposit unreleased after about 3 weeks, and a return inspection where damage was alleged despite pickup photos.
  • Five reviews from August to October report dirty, heavily scratched, damaged or faulty cars, or a different car from the one booked.
  • The off-site shuttle is described as hard to find, late (up to an hour) or never arriving in about five reviews, and some travellers had to phone for directions or take a taxi.

Green flags (3)

  • About nine kept reviews, mostly from the last month, describe clean cars in good condition, and one reports an upgrade at pickup.
  • Many reviews describe friendly, professional or efficient desk staff, and a few say a rental or return went smoothly with no surprises.
  • A few reviews report a quick pickup: shuttle within about 10 minutes and keys in roughly 10 minutes at the desk.

Practical facts

LocationOff-site, by shuttle (ride time not confirmed yet)source
Opening hours08:00–23:00 dailysource
Credit card requiredNot confirmed yet
Typical depositNot confirmed yet
Fuel policyFull to fullsource
Shares the desk withNo other brands

“Not confirmed yet” means we have not verified that fact yet. We never guess.

Sources

Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 62 recent Google reviews of this desk, which we do not republish.

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Carwiz at other airports and stations

Same brand, different counter. We rate each location on its own.

Carwiz at Rome Fiumicino Airport: questions and answers

Is Carwiz at Rome Fiumicino Airport any good?

Carwiz at Rome Fiumicino "Leonardo da Vinci" Airport has a Counterwise Score of 4.1/10 (Poor) and is ranked No. 24 of 37 desks at the airport. Main green flag: About nine kept reviews, mostly from the last month, describe clean cars in good condition, and one reports an upgrade at pickup.. Main red flag: Many reviews report pressure or a requirement to buy the desk's own insurance at the counter, sometimes after a card was said not to be accepted. Quoted extras ranged from about €150 to €800 and were said to override cover already bought through a broker..

Do I need a credit card to rent from Carwiz at Rome Fiumicino Airport?

Not confirmed yet. We have not yet confirmed whether Carwiz at Rome Fiumicino "Leonardo da Vinci" Airport accepts debit cards for the deposit. Check the rental terms when you book.

How much is the deposit at Carwiz at Rome Fiumicino Airport?

The deposit amount at Carwiz at Rome Fiumicino "Leonardo da Vinci" Airport is not confirmed yet. Check the rental terms when you book. The lowest confirmed starting deposit at this airport is at Locauto (€100–€500).

Where is the Carwiz desk at Rome Fiumicino Airport?

The Carwiz desk is off-site, reached by shuttle from Rome Fiumicino Airport (ride time not confirmed yet).

What are the opening hours of Carwiz at Rome Fiumicino Airport?

Carwiz at Rome Fiumicino "Leonardo da Vinci" Airport is open 08:00–23:00 daily. Fuel policy: full to full.

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