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Counterwise

No. 34 of 37 at FCO

Rental Plus

at Rome Fiumicino "Leonardo da Vinci" Airport

Shuttle
Counterwise Score 2.6 out of 10, rated Poor.Medium consensusCheck prices ↓

At a glance

  • Rental Plus at Rome Fiumicino "Leonardo da Vinci" Airport is ranked No. 34 of 37 car rental desks at the airport, with a Counterwise Score of 2.6/10 (Poor).
  • The Rental Plus desk is off-site, reached by shuttle from Rome Fiumicino Airport (ride time not confirmed yet).
  • A credit card in the main driver's name is required; the deposit amount is not confirmed yet.
  • Fuel policy: same to same. Opening hours: 08:00–22:00 daily.
  • Main red flag from travellers: Around two dozen reviews from the last 12 months report charges of roughly €360 to €1,700 for very small scratches, chips or dents that they say were already on the car or not visible, often after a long return inspection and sometimes taken straight from the card..

Based on 250 reviews analysed · Last updated · How scores work

The short version

Based on about 205 usable Google reviews (after excluding 19 and ignoring star-only ratings), reviews since mid-2026 are strongly negative: frequent charges for tiny damage, bookings cancelled after late arrival, and a hard-to-find shuttle. Reviews from 2024 to early 2026, when the desk was reported to be in the airport car park, were mostly positive about speed, new cars and upgrades, so the picture has clearly worsened since the move off-site. Web evidence is mostly undated and mixed, so the Google reviews carry most of the weight.

AI-assisted summary of 250 recent Google reviews and web reports, reviewed by our editor on 13 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Poor1.5/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 55 reports · high confidence.

Counter upselling(20% of score)

Poor3.0/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 28 reports · medium confidence.

Booking honoured(20% of score)

Poor1.5/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 45 reports · high confidence.

Queue time(15% of score)

Poor3.0/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 40 reports · high confidence.

Car condition(15% of score)

Poor5.5/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 60 reports · medium confidence.

How this score was built

  • AI analysis of reviews and web reports (the sub-scores above, weighted): 2.6 · counts 70%
  • Star ratings on review platforms, rescaled against all desks we rate: 1.4 · counts 30%
  • 19 of 269 recent reviews excluded as unreliable (solicited staff praise, duplicates, other locations). How we clean reviews
  • Pulled 13% toward the airport average, because recent reviews are few (100 after weighting by age).

Medium consensusOur independent signals mostly agree, with some differences.

What travellers flag

Red flags (5)

  • Around two dozen reviews from the last 12 months report charges of roughly €360 to €1,700 for very small scratches, chips or dents that they say were already on the car or not visible, often after a long return inspection and sometimes taken straight from the card.trustpilot.comtripadvisor.co.uk
  • Many recent reviews say a prepaid booking was cancelled or the car given away when they arrived 30 to 90 minutes late (often after a delayed flight or a missed shuttle). Customers were then asked to pay a much higher price or lost the money.
  • Several recent reviews describe pick-up refused or an expensive upgrade or in-house insurance demanded over card type (debit, co-branded or virtual-bank cards, or a card in another name), or over an international driving permit, even though customers say the booking was already paid.
  • The desk is off-airport and many recent reviews say the shuttle pick-up point is hard to find, the phone line is not answered, and getting to the desk can take one to two hours; some guests paid for a taxi.
  • Repeated reports of a €12 to €42 cleaning fee that travellers say was not made clear at booking, plus a few reports of fuel-level disputes or extra charges taken from the deposit after return.

Green flags (3)

  • Several reviews, including some from the last few months, report free upgrades to newer cars that were clean and mechanically sound, particularly when the booking was made through a broker with cover included.
  • Customers who arrived with prepaid third-party or broker cover often report no pressure to buy extra insurance and a friendly counter interaction.
  • A handful of reviews and some undated web reports describe the deposit being released within days to about a week with no disputed charges.qeeq.com

Practical facts

LocationOff-site, by shuttle (ride time not confirmed yet)source
Opening hours08:00–22:00 dailysource
Credit card requiredYes, in the main driver’s namesource
Typical depositNot confirmed yet
Fuel policySame to samesource
Shares the desk withNo other brands

“Not confirmed yet” means we have not verified that fact yet. We never guess.

Sources

Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 250 recent Google reviews of this desk, which we do not republish.

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Rental Plus at other airports and stations

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Rental Plus at Rome Fiumicino Airport: questions and answers

Is Rental Plus at Rome Fiumicino Airport any good?

Rental Plus at Rome Fiumicino "Leonardo da Vinci" Airport has a Counterwise Score of 2.6/10 (Poor) and is ranked No. 34 of 37 desks at the airport. Main green flag: Several reviews, including some from the last few months, report free upgrades to newer cars that were clean and mechanically sound, particularly when the booking was made through a broker with cover included.. Main red flag: Around two dozen reviews from the last 12 months report charges of roughly €360 to €1,700 for very small scratches, chips or dents that they say were already on the car or not visible, often after a long return inspection and sometimes taken straight from the card..

Do I need a credit card to rent from Rental Plus at Rome Fiumicino Airport?

Yes. Rental Plus at Rome Fiumicino "Leonardo da Vinci" Airport requires a credit card in the main driver's name for the deposit.

How much is the deposit at Rental Plus at Rome Fiumicino Airport?

The deposit amount at Rental Plus at Rome Fiumicino "Leonardo da Vinci" Airport is not confirmed yet. Check the rental terms when you book. The lowest confirmed starting deposit at this airport is at Locauto (€100–€500).

Where is the Rental Plus desk at Rome Fiumicino Airport?

The Rental Plus desk is off-site, reached by shuttle from Rome Fiumicino Airport (ride time not confirmed yet).

What are the opening hours of Rental Plus at Rome Fiumicino Airport?

Rental Plus at Rome Fiumicino "Leonardo da Vinci" Airport is open 08:00–22:00 daily. Fuel policy: same to same.

Other desks at Rome Fiumicino Airport

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