ALC · Alicante, Spain

Car rental at Alicante-Elche Miguel Hernández Airport

Every car hire desk ranked by Counterwise Score

Alicante-Elche has a single terminal: the desks of the main brands are side by side in the arrivals hall on the ground floor (level 0), with their cars in the multi-storey car park next door, reached by a walkway. Most off-airport firms run courtesy shuttles from the bus and shuttle area outside level -2.

Top rated: SOLO Rent a Car 8.4
Desks in terminal: 9 of 21
Lowest deposit: €0–€950 (Goldcar)
Reviews analysed: 5,613

At a glance

Counterwise rates 21 car rental desks at Alicante-Elche Miguel Hernández Airport (ALC): 9 inside the terminal, 1 a short walk away and 11 off-site, reached by shuttle.
The best-rated desk is SOLO Rent a Car with a Counterwise Score of 8.4/10 (Great); the lowest-rated is Firefly at 2.6/10 (Poor).
8 of 21 desks do not require a credit card: Sixt, Avis, Enterprise, Europcar, Wiber, Centauro, Hertz and Record Go. The card rule is not confirmed yet for 4 desks.
Typical deposits range from €0 (Goldcar) up to €3,000 (SOLO Rent a Car). Not confirmed yet for 7 desks.

Based on 5,613 reviews analysed · Last updated 12 November 2026 · How scores work

In terminal onlyNo credit card neededScore above 7

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Showing all 21 desks

Counterwise Score 8.4 out of 10, rated Great.
No. 1 at ALC
SOLO Rent a Car
ShuttleMedium consensus
Typical deposit
up to €3,000
Fuel policy
Full to full
Red flag: Several recent reviews report unexpected extra charges: a cross-border fee of about 390 euros after staff reportedly said driving to Portugal was fine, a roughly 100 euro surcharge versus the booking, a daily insurance charge when a debit card was used, and a km/insurance surcharge. Check card rules, mileage and border terms before booking.
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Counterwise Score 7.3 out of 10, rated Mixed.
No. 2 at ALC
Sixt
In terminalNo credit card neededLow consensus
Typical deposit
€300
Fuel policy
Full to full
Red flag: Several recent reviews report charges after the rental ended, such as damage claims travellers say they could not see or that were already on the car, a large cover charge they say they did not request, or unclear deposit release; replies to disputes are described as slow or missing.
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Counterwise Score 7.1 out of 10, rated Mixed.
No. 3 at ALC
Victoria Cars
Shuttle 2 minMedium consensus
Typical deposit
€0–€1,200
Fuel policy
Full to full
Red flag: Several recent reviews and 2026 Trustpilot/Tripadvisor posts report charges after the car was returned (damage roughly 65-195 EUR, or fuel refunds cut), often after a check-in or return inspection that was not documented in writing or was done without the customer. Some report refunds taking 2-3 weeks.
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Counterwise Score 6.5 out of 10, rated Mixed.
No. 4 at ALC
Moovers Mobility Lovers
Shuttle 5 minMedium consensus
Typical deposit
€0–€1,000
Fuel policy
Full to full
Red flag: Since mid-September about 9 reviews report bookings cancelled or car refused at or just before pickup, mostly because the customer had no arrival and return flight details, a condition they say was not clear at booking. Several say the prepaid amount or deposit was kept or not refunded, and some say calls went unanswered.
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Counterwise Score 6.0 out of 10, rated Mixed.
No. 5 at ALC
Avis
In terminalNo credit card neededHigh consensus
Typical deposit
€200
Fuel policy
Full to full
Red flag: Several recent reviews report extra charges taken after the rental, including double charges or amounts of about 350-2,600 on top of the booked price, with slow or unanswered follow-up. A recent Trustpilot post about a prepaid Alicante rental describes a similar repeat charge.
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Counterwise Score 5.5 out of 10, rated Poor.
No. 6 at ALC
Enterprise
ShuttleNo credit card neededHigh consensus
Typical deposit
€200
Fuel policy
Same to same
Red flag: Many recent reviews report that the booked vehicle was not available at the desk (no car, cancelled booking, van or automatic swapped for another type), sometimes at night with no alternative offered; about 15 such reports in the last 12 months.
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Counterwise Score 5.3 out of 10, rated Poor.
No. 7 at ALC
Budget
Short walkMedium consensus
Typical deposit
Not confirmed yet
Fuel policy
Full to full
Red flag: Many reviews, mostly from the last 12 months, report charges of roughly 190-400 EUR for small scratches, rim marks or other damage that customers say were already there or not theirs; several say no before/after photos or repair proof were supplied and that their card was charged anyway.
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Counterwise Score 5.3 out of 10, rated Poor.
No. 8 at ALC
Carwiz
ShuttleLow consensus
Typical deposit
Not confirmed yet
Fuel policy
Not confirmed yet
Red flag: Many recent reviews (Aug-Nov 2026) report damage charges of about €500-1,400 for very small marks they say were pre-existing, not visible, or not caused by them, and some say the car was not going to be repaired. Several of these travellers recovered the money from their own cover. Some reviewers say the return inspection was unusually thorough.
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Counterwise Score 5.1 out of 10, rated Poor.
No. 9 at ALC
Europcar
In terminalNo credit card neededMedium consensus
Typical deposit
€100–€500
Fuel policy
Full to full
Red flag: Many recent reviews report charges after the rental for damage, cleaning, fuel or unexplained items, sometimes after staff said all was fine at return. Amounts range from about €30 to several hundred euros, and some travellers needed their bank to reverse the charge. Recent web posts about Europcar Spain describe similar unrecorded-damage charges.
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Counterwise Score 5.1 out of 10, rated Poor.
No. 10 at ALC
Sicily by Car
ShuttleMedium consensus
Typical deposit
€300–€1,300
Fuel policy
Full to full
Red flag: About 15 kept reviews from the last 3 months describe charges of roughly €130-470 for small scratches, wheel marks or chips that travellers say were pre-existing or trivial, and some say the handover check was not thorough.
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Counterwise Score 4.8 out of 10, rated Poor.
No. 11 at ALC
KeyGo Rent
ShuttleHigh consensus
Typical deposit
€1,050
Fuel policy
Full to full
Red flag: Many reviews in the last year report damage charges for tiny scratches or marks the renters say were already there; some were dropped only after the customer produced pickup photos or video, and a few reportedly paid anyway.
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Counterwise Score 4.5 out of 10, rated Poor.
No. 12 at ALC
OK Mobility
In terminalMedium consensus
Typical deposit
Not confirmed yet
Fuel policy
Full to full
Red flag: Many reviews report that travellers paying with debit or prepaid-type cards, or cards they say the desk treated as debit, were refused the car or pushed into buying the desk's own cover costing several times the rental price. Several of those travellers had prepaid online and lost the booking.
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Counterwise Score 4.4 out of 10, rated Poor.
No. 13 at ALC
Click&Rent
Shuttle 5 minHigh consensus
Typical deposit
€200–€1,000
Fuel policy
Full to full
Red flag: Many recent reviews (roughly 45 of about 200 text reviews, mostly from the last 3 months) report charges of roughly €50-650 for minor scratches or damage that customers say was already present or never proven, with some saying their photo or video evidence was not enough.
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Counterwise Score 4.4 out of 10, rated Poor.
No. 14 at ALC
Wiber
Shuttle 5 minNo credit card neededHigh consensus
Typical deposit
Not confirmed yet
Fuel policy
Full to full
Red flag: About 35 recent reviews report damage charges of roughly €120-640 for very small marks, often on door edges, bumpers or underneath the car, which customers say were pre-existing or not in the pickup report. Most of these renters had declined the desk's own cover. Forum and review-site posts describe the same pattern.
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Counterwise Score 4.3 out of 10, rated Poor.
No. 15 at ALC
Goldcar
In terminalHigh consensus
Typical deposit
€0–€950
Fuel policy
Same to same
Red flag: Many recent reviews (about 40 in the last two months) report charges after return for small scratches or marks that travellers say were already on the car or invisible in normal light, usually €150-€330. Some also report accident-style claims and slow or ignored disputes. Older forum threads describe the same pattern.
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Counterwise Score 4.0 out of 10, rated Poor.
No. 16 at ALC
Wheego
ShuttleMedium consensus
Typical deposit
Not confirmed yet
Fuel policy
Not confirmed yet
Red flag: Many recent reviews report damage charges of roughly €800-1,150 (often for tiny windscreen chips or small scratches), deposits kept, and no response to complaints, sometimes even when photos or video show the marks were already there. Travellers advise filming the whole car at pickup.
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Counterwise Score 3.8 out of 10, rated Poor.
No. 17 at ALC
Centauro
In terminalNo credit card neededHigh consensus
Typical deposit
€0–€1,200
Fuel policy
Not confirmed yet
Red flag: Many recent reviews, especially from travellers who booked via brokers, say staff pressed them to buy the desk's own insurance, rejected their existing cover, or tied releasing the car to buying it.
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Counterwise Score 3.6 out of 10, rated Poor.
No. 18 at ALC
Hertz
In terminalNo credit card neededMedium consensus
Typical deposit
€200–€700
Fuel policy
Full to full
Red flag: Many reviews (about 38 overall, around 9 in the last 12 months) report charges of roughly 90-400 EUR for small scratches, paint marks or wheel scuffs that customers say were already present or not caused by them, sometimes despite photo or video evidence.
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Counterwise Score 3.2 out of 10, rated Poor.
No. 19 at ALC
Record Go
In terminalNo credit card neededMedium consensus
Typical deposit
Not confirmed yet
Fuel policy
Full to full
Red flag: Many recent reviews report charges for scratches or marks that travellers say were already on the car, often small underside or bumper marks found with a torch in a dark car park. Returns when the office is closed (key box) are mentioned repeatedly, and some charges came with disputed or missing evidence. Several people needed a bank chargeback.
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Counterwise Score 2.8 out of 10, rated Poor.
No. 20 at ALC
Drivalia
ShuttleHigh consensus
Typical deposit
€1,000–€1,250
Fuel policy
Not confirmed yet
Red flag: Many recent reviews (roughly 50 over the last 7 months) report damage charges of about 100-400 EUR for tiny or underside marks that were not on the check-out sheet. Staff reportedly go straight to hard-to-see spots, and several travellers avoided charges only because they had detailed photos or video. Dated Trustpilot pages describe the same pattern.
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Counterwise Score 2.6 out of 10, rated Poor.
No. 21 at ALC
Firefly
In terminalMedium consensus
Typical deposit
Not confirmed yet
Fuel policy
Full to full
Red flag: Repeated reports that staff add or push the desk's own extra cover even when travellers show prepaid or third-party full insurance, often by having them sign dense paperwork; the extra amount (often 100-400 EUR) is sometimes only debited after the trip. Several of these reports are from the last 12 months.
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Compare all desks at a glance

Ranked by Counterwise Score. Swipe sideways on a phone to see every column.

Car rental desks at Alicante-Elche Miguel Hernández Airport, compared
Desk	Score	Location	Credit card	Deposit	Fuel policy	Opening hours
1.SOLO Rent a Car	8.4Great	Shuttle	Required	up to €3,000	Full to full	Pick-ups 08:00–00:00 daily; returns 24/7
2.Sixt	7.3Mixed	In terminal	Not required	€300	Full to full	08:00–00:00 daily, plus 00:00–01:00
3.Victoria Cars	7.1Mixed	Shuttle, 2 min	Required	€0–€1,200	Full to full	24 hours (surcharge €20–50 for pick-up/return 22:00–08:00)
4.Moovers Mobility Lovers	6.5Mixed	Shuttle, 5 min	Required	€0–€1,000	Full to full	07:00–23:00 daily (Fly&Drive rate 07:00–22:00)
5.Avis	6.0Mixed	In terminal	Not required	€200	Full to full	08:00–23:45 daily
6.Enterprise	5.5Poor	Shuttle	Not required	€200	Same to same	Thu–Mon 08:00–23:00, Tue–Wed 08:00–21:00
7.Budget	5.3Poor	Short walk	Not confirmed yet	Not confirmed yet	Full to full	08:00–23:00 daily (car-park office); outside these hours at the Avis desk in arrivals
8.Carwiz	5.3Poor	Shuttle	Not confirmed yet	Not confirmed yet	Not confirmed yet	08:00–22:00 daily
9.Europcar	5.1Poor	In terminal	Not required	€100–€500	Full to full	Mon–Sat 07:30–23:59, Sun 08:00–23:59
10.Sicily by Car	5.1Poor	Shuttle	Required	€300–€1,300	Full to full	07:00–23:00 daily
11.KeyGo Rent	4.8Poor	Shuttle	Required	€1,050	Full to full	07:00–22:00 daily
12.OK Mobility	4.5Poor	In terminal	Required	Not confirmed yet	Full to full	07:00–02:00 daily (23:00–02:00 only for confirmed bookings; closes 19:00 on 24 and 31 Dec)
13.Click&Rent	4.4Poor	Shuttle, 5 min	Required	€200–€1,000	Full to full	08:00–22:00 daily
14.Wiber	4.4Poor	Shuttle, 5 min	Not required	Not confirmed yet	Full to full	07:00–23:00 daily
15.Goldcar	4.3Poor	In terminal	Not confirmed yet	€0–€950	Same to same	07:30–23:00 daily
16.Wheego	4.0Poor	Shuttle	Not confirmed yet	Not confirmed yet	Not confirmed yet	08:00–22:00 daily
17.Centauro	3.8Poor	In terminal	Not required	€0–€1,200	Not confirmed yet	07:00–23:00 daily
18.Hertz	3.6Poor	In terminal	Not required	€200–€700	Full to full	08:00–24:00 daily
19.Record Go	3.2Poor	In terminal	Not required	Not confirmed yet	Full to full	07:00–23:00 daily (extended to 23:30)
20.Drivalia	2.8Poor	Shuttle	Required	€1,000–€1,250	Not confirmed yet	08:00–22:00 daily
21.Firefly	2.6Poor	In terminal	Required	Not confirmed yet	Full to full	08:00–01:00 daily

Car rental at Alicante Airport: questions and answers

Which is the best car rental desk at Alicante Airport?

SOLO Rent a Car is the best-rated car rental desk at Alicante-Elche Miguel Hernández Airport, with a Counterwise Score of 8.4/10 (Great). It is followed by Sixt (7.3) and Victoria Cars (7.1). Scores are based on 5,613 traveller reviews analysed and were last updated on 12 November 2026.

SOLO Rent a Car at Alicante Airport →

Which car rental desks are inside the terminal at Alicante Airport?

9 of the 21 desks at Alicante-Elche Miguel Hernández Airport are inside the terminal: Sixt, Avis, Europcar, OK Mobility, Goldcar, Centauro, Hertz, Record Go and Firefly. Budget is in a nearby car park or building. Victoria Cars, Moovers Mobility Lovers, Click&Rent, Wiber, SOLO Rent a Car, Enterprise, Carwiz, Sicily by Car, KeyGo Rent, Wheego and Drivalia are off-site and reached by shuttle.

Can I rent a car at Alicante Airport without a credit card?

Yes. 8 of the 21 desks at Alicante-Elche Miguel Hernández Airport do not require a credit card: Sixt (7.3/10), Avis (6.0/10), Enterprise (5.5/10), Europcar (5.1/10), Wiber (4.4/10), Centauro (3.8/10), Hertz (3.6/10) and Record Go (3.2/10). SOLO Rent a Car, Victoria Cars, Moovers Mobility Lovers, Sicily by Car, KeyGo Rent, OK Mobility, Click&Rent, Drivalia and Firefly need a credit card in the main driver's name for the deposit. The card rule is not confirmed yet for Budget, Carwiz, Goldcar and Wheego. Check the debit card conditions when you book.

Sixt →Avis →Enterprise →Europcar →Wiber →Centauro →Hertz →Record Go →

Which car rental desk has the lowest deposit at Alicante Airport?

Goldcar has the lowest starting deposit at Alicante-Elche Miguel Hernández Airport: €0–€950. The highest is at SOLO Rent a Car, up to €3,000. Deposits are held on your card at pickup and released after the car is returned. Deposit amounts are not confirmed yet for Budget, Carwiz, OK Mobility, Wiber, Wheego, Record Go and Firefly.

Goldcar at Alicante Airport →

How far is the walk to the car rental desks at Alicante Airport?

Budget is a short walk from the terminal at Alicante Airport; the walking time is not confirmed yet. Allow extra time with luggage.

How long is the shuttle to the off-site car rental desks at Alicante Airport?

The shuttle ride to the off-site desks at Alicante-Elche Miguel Hernández Airport takes between 2 and 5 minutes, plus waiting time: Victoria Cars about 2 min, Moovers Mobility Lovers about 5 min, Click&Rent about 5 min and Wiber about 5 min. Ride time not confirmed yet for SOLO Rent a Car, Enterprise, Carwiz, Sicily by Car, KeyGo Rent, Wheego and Drivalia.

What are the opening hours of the car rental desks at Alicante Airport?

Opening hours at Alicante-Elche Miguel Hernández Airport: SOLO Rent a Car, Pick-ups 08:00–00:00 daily; returns 24/7; Sixt, 08:00–00:00 daily, plus 00:00–01:00; Victoria Cars, 24 hours (surcharge €20–50 for pick-up/return 22:00–08:00); Moovers Mobility Lovers, 07:00–23:00 daily (Fly&Drive rate 07:00–22:00); Avis, 08:00–23:45 daily; Enterprise, Thu–Mon 08:00–23:00, Tue–Wed 08:00–21:00; Budget, 08:00–23:00 daily (car-park office); outside these hours at the Avis desk in arrivals; Carwiz, 08:00–22:00 daily; Europcar, Mon–Sat 07:30–23:59, Sun 08:00–23:59; Sicily by Car, 07:00–23:00 daily; KeyGo Rent, 07:00–22:00 daily; OK Mobility, 07:00–02:00 daily (23:00–02:00 only for confirmed bookings; closes 19:00 on 24 and 31 Dec); Click&Rent, 08:00–22:00 daily; Wiber, 07:00–23:00 daily; Goldcar, 07:30–23:00 daily; Wheego, 08:00–22:00 daily; Centauro, 07:00–23:00 daily; Hertz, 08:00–24:00 daily; Record Go, 07:00–23:00 daily (extended to 23:30); Drivalia, 08:00–22:00 daily; Firefly, 08:00–01:00 daily. If your flight lands late, check the hours before you book.

Which fuel policy do car rental desks at Alicante Airport use?

Most desks at Alicante-Elche Miguel Hernández Airport use full to full (pick up full, return full). Exceptions: Enterprise (same to same) and Goldcar (same to same). The fuel policy is not confirmed yet for Carwiz, Wheego, Centauro and Drivalia.

Which car rental desk has the lowest rating at Alicante Airport?

Firefly has the lowest Counterwise Score at Alicante-Elche Miguel Hernández Airport: 2.6/10 (Poor). Main red flag from travellers: Repeated reports that staff add or push the desk's own extra cover even when travellers show prepaid or third-party full insurance, often by having them sign dense paperwork; the extra amount (often 100-400 EUR) is sometimes only debited after the trip. Several of these reports are from the last 12 months..

Firefly at Alicante Airport →

How is the Counterwise Score calculated?

The Counterwise Score (0 to 10) blends two things. 70% is an AI analysis of recent traveller reviews of that specific desk and of web reports, scored on five weighted sub-scores: deposit & damage disputes (30%), counter upselling (20%), booking honoured (20%), queue time (15%) and car condition (15%). 30% is the desk's star ratings on review platforms, rescaled against all desks we rate. Recent reviews count more than old ones, and desks with few reviews are pulled toward the average of their airport or station. Rankings are independent: affiliate commissions never change a score or a position.

Full methodology →