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Counterwise

No. 8 of 37 at FCO

Goldcar

at Rome Fiumicino "Leonardo da Vinci" Airport

Short walk
Counterwise Score 5.6 out of 10, rated Poor.Medium consensusCheck prices ↓

At a glance

  • Goldcar at Rome Fiumicino "Leonardo da Vinci" Airport is ranked No. 8 of 37 car rental desks at the airport, with a Counterwise Score of 5.6/10 (Poor).
  • The Goldcar desk is in a nearby car park or building, a short walk from the terminal at Rome Fiumicino Airport (walking time not confirmed yet).
  • A credit card in the main driver's name is required; the deposit amount is not confirmed yet.
  • Fuel policy: full to full. Opening hours: 07:30–22:59 daily.
  • Main red flag from travellers: Many recent reviews (about 15 in the last 5 months) report prepaid bookings refused at the counter over ID or passport rules, licence permit, card type, late arrival or an unstaffed office, with the prepaid amount reportedly kept and no refund..

Based on 293 reviews analysed · Last updated · How scores work

The short version

Based on 294 Google reviews after exclusions (about 165 with useful text, the rest star-only), most reviewers are positive about fast pick-up and return, newer cars and friendly staff. A consistent minority of recent reviews, however, report prepaid bookings refused at the counter, disputed damage, fuel or late-return charges, insurance pressure and breakdowns. Web evidence is thin, mostly undated and mixed, so travellers should check the document, card and return-time rules and photograph the car before leaving.

AI-assisted summary of 293 recent Google reviews and web reports, reviewed by our editor on 13 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Poor4.0/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 32 reports · high confidence.

Counter upselling(20% of score)

Poor5.5/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 13 reports · medium confidence.

Booking honoured(20% of score)

Poor3.5/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 30 reports · high confidence.

Queue time(15% of score)

Mixed7.5/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 32 reports · medium confidence.

Car condition(15% of score)

Mixed6.0/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 55 reports · high confidence.

How this score was built

  • AI analysis of reviews and web reports (the sub-scores above, weighted): 5.0 · counts 70%
  • Star ratings on review platforms, rescaled against all desks we rate: 7.2 · counts 30%
  • 7 of 300 recent reviews excluded as unreliable (solicited staff praise, other reasons). How we clean reviews
  • Pulled 8% toward the airport average, because recent reviews are few (177 after weighting by age).

Medium consensusOur independent signals mostly agree, with some differences.

What travellers flag

Red flags (5)

  • Many recent reviews (about 15 in the last 5 months) report prepaid bookings refused at the counter over ID or passport rules, licence permit, card type, late arrival or an unstaffed office, with the prepaid amount reportedly kept and no refund.
  • About 8 recent reviews report damage charges or claims (often for scratches or rims) that the renters say were pre-existing or not theirs; a Sept 2026 forum post describes a similar case involving a charge for damage that was already on the car at pick-up.tripadvisor.comtripadvisor.co.uk
  • Several reviews report pressure at the desk to buy the desk's own cover, including ignoring cover already held or booked elsewhere (about 7 reviews).
  • About 6 recent reviews describe breakdowns, burst tyres or failed air conditioning, with slow or missing assistance and replacement, and slow reimbursement afterwards.
  • Four recent reviews report extra late fees plus a further day's rent for returning the car 18 to 45 minutes after the pick-up time, which some say was unclear at booking.

Green flags (4)

  • Pick-up and return are described as quick and easy in about 30 reviews, many of them recent.
  • Many reviewers report new, clean, well-kept cars, often hybrid or low-mileage models (about 25 reviews).
  • Counter staff are described as friendly, professional and helpful in roughly 30 text reviews, including help solving card or booking problems.
  • Low prices and good value for money are mentioned in about 10 reviews.

Practical facts

LocationNearby car park or building, a short walk from the terminal (minutes not confirmed yet)source
Opening hours07:30–22:59 dailysource
Credit card requiredYes, in the main driver’s namesource
Typical depositNot confirmed yet
Fuel policyFull to fullsource
Shares the desk withKey'n Go, Rhodium

“Not confirmed yet” means we have not verified that fact yet. We never guess.

Sources

Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 293 recent Google reviews of this desk, which we do not republish.

Before you go

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Goldcar at other airports and stations

Same brand, different counter. We rate each location on its own.

Goldcar at Rome Fiumicino Airport: questions and answers

Is Goldcar at Rome Fiumicino Airport any good?

Goldcar at Rome Fiumicino "Leonardo da Vinci" Airport has a Counterwise Score of 5.6/10 (Poor) and is ranked No. 8 of 37 desks at the airport. Main green flag: Pick-up and return are described as quick and easy in about 30 reviews, many of them recent.. Main red flag: Many recent reviews (about 15 in the last 5 months) report prepaid bookings refused at the counter over ID or passport rules, licence permit, card type, late arrival or an unstaffed office, with the prepaid amount reportedly kept and no refund..

Do I need a credit card to rent from Goldcar at Rome Fiumicino Airport?

Yes. Goldcar at Rome Fiumicino "Leonardo da Vinci" Airport requires a credit card in the main driver's name for the deposit.

How much is the deposit at Goldcar at Rome Fiumicino Airport?

The deposit amount at Goldcar at Rome Fiumicino "Leonardo da Vinci" Airport is not confirmed yet. Check the rental terms when you book. The lowest confirmed starting deposit at this airport is at Locauto (€100–€500).

Where is the Goldcar desk at Rome Fiumicino Airport?

The Goldcar desk is in a nearby car park or building, a short walk from the terminal at Rome Fiumicino Airport (walking time not confirmed yet). It shares the counter with Key'n Go and Rhodium.

What are the opening hours of Goldcar at Rome Fiumicino Airport?

Goldcar at Rome Fiumicino "Leonardo da Vinci" Airport is open 07:30–22:59 daily. Fuel policy: full to full.

Other desks at Rome Fiumicino Airport

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