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Counterwise

No. 2 of 37 at FCO

Sixt

at Rome Fiumicino "Leonardo da Vinci" Airport

Walk 10 min
Counterwise Score 7.7 out of 10, rated Mixed.Low consensusCheck prices ↓

At a glance

  • Sixt at Rome Fiumicino "Leonardo da Vinci" Airport is ranked No. 2 of 37 car rental desks at the airport, with a Counterwise Score of 7.7/10 (Mixed).
  • The Sixt desk is in a nearby car park or building, about 10 minutes on foot from the terminal at Rome Fiumicino Airport.
  • The credit card rule is not confirmed yet; the deposit amount is not confirmed yet.
  • Fuel policy: full to full. Opening hours: 07:00–23:59 daily.
  • Main red flag from travellers: Several recent reviews (Sept-Oct) say a costly extra insurance package was added at the counter when the customer did not realise it, citing language barriers; some refunds were obtained only after complaints, others reportedly not..

Based on 283 reviews analysed · Last updated · How scores work

The short version

Based on about 283 recent Google reviews after exclusions (roughly 145 with text), this desk is rated very positively for friendly staff, fast pickup and return, and clean newer cars. A minority of recent reviews report extra insurance added at the counter, car-category swaps, refusals over licence or card rules, and hard-to-reach support, so check every line before signing. Web evidence is thin, mostly undated or older, and mixed.

AI-assisted summary of 283 recent Google reviews and web reports, reviewed by our editor on 13 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Mixed7.5/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 11 reports · medium confidence.

Counter upselling(20% of score)

Mixed6.0/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 10 reports · medium confidence.

Booking honoured(20% of score)

Mixed6.0/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 25 reports · medium confidence.

Queue time(15% of score)

Great8.5/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 17 reports · high confidence.

Car condition(15% of score)

Great8.5/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 20 reports · high confidence.

How this score was built

  • AI analysis of reviews and web reports (the sub-scores above, weighted): 7.2 · counts 70%
  • Star ratings on review platforms, rescaled against all desks we rate: 10.0 · counts 30%
  • 17 of 300 recent reviews excluded as unreliable (solicited staff praise, other locations, other reasons). How we clean reviews
  • Pulled 9% toward the airport average, because recent reviews are few (148 after weighting by age).

Low consensusOur independent signals disagree: read the red and green flags before relying on the score.

What travellers flag

Red flags (5)

  • Several recent reviews (Sept-Oct) say a costly extra insurance package was added at the counter when the customer did not realise it, citing language barriers; some refunds were obtained only after complaints, others reportedly not.
  • Multiple reviews report that the booked car category was not delivered: a swap to a smaller or pricier car, a guaranteed model not found after a long wait, or only a much more expensive vehicle offered. A 2025 travel article also describes a vehicle-category upsell at this airport.smh.com.au
  • Three recent reviews describe rentals refused or disputed at pickup over driving-licence or credit-card requirements, including one traveller who says the rules in the booking confirmation and in the app check-in did not match what the desk applied.
  • Some reviewers report billing problems after returning the car: extra fuel charges (one for about 170 euros, later admitted as an error at the desk) and a deposit that was allegedly not refunded.
  • After a problem arises, several reviewers describe customer support as hard to reach, slow or unhelpful, with unanswered tickets and unreachable phone lines.

Green flags (5)

  • Staff are described as friendly, professional and helpful in a large share of recent reviews, including clear explanations of extras and local driving tips such as avoiding restricted traffic zones.
  • Pickup and return are frequently described as quick and smooth, with short or no queues and fast checks at return; several say the wait was far shorter than at competitors.
  • Cars are repeatedly described as new, clean and well maintained, and cars with faults were reportedly replaced promptly.
  • Many travellers report free or low-cost upgrades, including when the booked car was unavailable.
  • The app check-in and digital pickup are praised for saving time, and several reviewers say they saw no hidden charges at the counter.

Practical facts

LocationNearby car park or building, about 10 min on foot from the terminalsource
Opening hours07:00–23:59 dailysource
Credit card requiredNot confirmed yet
Typical depositNot confirmed yet
Fuel policyFull to fullsource
Shares the desk withFlizzr

“Not confirmed yet” means we have not verified that fact yet. We never guess.

Sources

Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 283 recent Google reviews of this desk, which we do not republish.

Before you go

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Sixt at other airports and stations

Same brand, different counter. We rate each location on its own.

Sixt at Rome Fiumicino Airport: questions and answers

Is Sixt at Rome Fiumicino Airport any good?

Sixt at Rome Fiumicino "Leonardo da Vinci" Airport has a Counterwise Score of 7.7/10 (Mixed) and is ranked No. 2 of 37 desks at the airport. Main green flag: Staff are described as friendly, professional and helpful in a large share of recent reviews, including clear explanations of extras and local driving tips such as avoiding restricted traffic zones.. Main red flag: Several recent reviews (Sept-Oct) say a costly extra insurance package was added at the counter when the customer did not realise it, citing language barriers; some refunds were obtained only after complaints, others reportedly not..

Do I need a credit card to rent from Sixt at Rome Fiumicino Airport?

Not confirmed yet. We have not yet confirmed whether Sixt at Rome Fiumicino "Leonardo da Vinci" Airport accepts debit cards for the deposit. Check the rental terms when you book.

How much is the deposit at Sixt at Rome Fiumicino Airport?

The deposit amount at Sixt at Rome Fiumicino "Leonardo da Vinci" Airport is not confirmed yet. Check the rental terms when you book. The lowest confirmed starting deposit at this airport is at Locauto (€100–€500).

Where is the Sixt desk at Rome Fiumicino Airport?

The Sixt desk is in a nearby car park or building, about 10 minutes on foot from the terminal at Rome Fiumicino Airport. It shares the counter with Flizzr.

What are the opening hours of Sixt at Rome Fiumicino Airport?

Sixt at Rome Fiumicino "Leonardo da Vinci" Airport is open 07:00–23:59 daily. Fuel policy: full to full.

Other desks at Rome Fiumicino Airport

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