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Counterwise

No. 13 of 37 at FCO

U-Save

at Rome Fiumicino "Leonardo da Vinci" Airport

Shuttle
Counterwise Score 5.1 out of 10, rated Poor.High consensusCheck prices ↓

At a glance

  • U-Save at Rome Fiumicino "Leonardo da Vinci" Airport is ranked No. 13 of 37 car rental desks at the airport, with a Counterwise Score of 5.1/10 (Poor).
  • The U-Save desk is off-site, reached by shuttle from Rome Fiumicino Airport (ride time not confirmed yet).
  • The credit card rule is not confirmed yet; the deposit amount is not confirmed yet.
  • Fuel policy: same to same. Opening hours: 08:00–19:30 daily.
  • Main red flag from travellers: Many reviews report being refused the car or having the booking cancelled at the desk, often after prepaying online and with no refund. Reasons given include a debit card or revolut-type card, a card showing only initials or no middle name, a paper or digital licence, a requirement to show a flight ticket, or a booking made in another person's name. This pattern continues in the most recent weeks..

Based on 269 reviews analysed · Last updated · How scores work

The short version

Based on about 205 relevant Google reviews of this off-site shuttle desk (after excluding 7 staff-praise reviews), experiences are sharply split. Most travellers report clean cars, friendly staff and fast deposit returns. Roughly 1 in 9 reviews describe being refused the car or charged large extras at the counter over card, licence or flight-ticket rules, often after prepaying. Cleaning-fee penalties and a hard-to-find shuttle with long waits also recur, and web evidence is thin and mostly undated, so check card and document requirements carefully before booking.

AI-assisted summary of 269 recent Google reviews and web reports, reviewed by our editor on 13 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Poor5.0/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 30 reports · medium confidence.

Counter upselling(20% of score)

Poor4.0/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 15 reports · medium confidence.

Booking honoured(20% of score)

Poor2.5/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 50 reports · high confidence.

Queue time(15% of score)

Poor5.5/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 45 reports · medium confidence.

Car condition(15% of score)

Mixed7.5/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 45 reports · high confidence.

How this score was built

  • AI analysis of reviews and web reports (the sub-scores above, weighted): 4.8 · counts 70%
  • Star ratings on review platforms, rescaled against all desks we rate: 6.2 · counts 30%
  • 7 of 276 recent reviews excluded as unreliable (solicited staff praise). How we clean reviews
  • Pulled 8% toward the airport average, because recent reviews are few (171 after weighting by age).

High consensusOur independent signals (AI review analysis, web reports and star ratings) point the same way.

What travellers flag

Red flags (5)

  • Many reviews report being refused the car or having the booking cancelled at the desk, often after prepaying online and with no refund. Reasons given include a debit card or revolut-type card, a card showing only initials or no middle name, a paper or digital licence, a requirement to show a flight ticket, or a booking made in another person's name. This pattern continues in the most recent weeks.
  • Many reviewers report paying far more than the advertised rate at the counter. Examples include extra payments of roughly 50 to 400 euros for debit cards or cards with an incomplete name, mandatory-feeling insurance of about 56 to 250 euros, or added driver fees.
  • A cleaning policy is repeatedly reported: a 15 euro prepaid cleaning option versus a 40 to 50 euro penalty if the car is returned dirty. Several reviewers say it was not shown at booking or was only explained at pick-up, and some say the fee was charged despite a normal return.
  • The off-site shuttle is described as hard to find and sometimes slow, with reported waits of 30 minutes to several hours, unanswered calls, or no shuttle driver at return. Other reviewers found it quick.
  • Several recent reviews report disputes over damage or post-rental charges, such as charges for damage travellers say was already there, a withheld deposit pending an assessment, or damage not recorded at pick-up. These are a minority of reviews but a serious one.

Green flags (5)

  • Many reviews describe clean, recent, well-kept cars, and several mention free upgrades or getting the exact model booked.
  • Many travellers describe quick pick-up and return, punctual shuttles and clear WhatsApp communication, with a friendly and helpful desk team (some in several languages).
  • Several reviews report the deposit (reported at about 900 euros in some cases) released within a day or immediately after return, and pre-existing damage properly recorded at pick-up.
  • Several reviewers report no pressure to buy extra insurance and no hidden fees or scratch disputes when requirements were met.
  • Prices are frequently described as very low for the car category, and several reviewers who came prepared with a credit card and documents report a smooth rental.

Practical facts

LocationOff-site, by shuttle (ride time not confirmed yet)source
Opening hours08:00–19:30 dailysource
Credit card requiredNot confirmed yet
Typical depositNot confirmed yet
Fuel policySame to samesource
Shares the desk withMoowerent

“Not confirmed yet” means we have not verified that fact yet. We never guess.

Sources

Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 269 recent Google reviews of this desk, which we do not republish.

Before you go

Tick these off at the counter. (Nothing is saved; it's just for you.)

U-Save at other airports and stations

Same brand, different counter. We rate each location on its own.

U-Save at Rome Fiumicino Airport: questions and answers

Is U-Save at Rome Fiumicino Airport any good?

U-Save at Rome Fiumicino "Leonardo da Vinci" Airport has a Counterwise Score of 5.1/10 (Poor) and is ranked No. 13 of 37 desks at the airport. Main green flag: Many reviews describe clean, recent, well-kept cars, and several mention free upgrades or getting the exact model booked.. Main red flag: Many reviews report being refused the car or having the booking cancelled at the desk, often after prepaying online and with no refund. Reasons given include a debit card or revolut-type card, a card showing only initials or no middle name, a paper or digital licence, a requirement to show a flight ticket, or a booking made in another person's name. This pattern continues in the most recent weeks..

Do I need a credit card to rent from U-Save at Rome Fiumicino Airport?

Not confirmed yet. We have not yet confirmed whether U-Save at Rome Fiumicino "Leonardo da Vinci" Airport accepts debit cards for the deposit. Check the rental terms when you book.

How much is the deposit at U-Save at Rome Fiumicino Airport?

The deposit amount at U-Save at Rome Fiumicino "Leonardo da Vinci" Airport is not confirmed yet. Check the rental terms when you book. The lowest confirmed starting deposit at this airport is at Locauto (€100–€500).

Where is the U-Save desk at Rome Fiumicino Airport?

The U-Save desk is off-site, reached by shuttle from Rome Fiumicino Airport (ride time not confirmed yet). It shares the counter with Moowerent.

What are the opening hours of U-Save at Rome Fiumicino Airport?

U-Save at Rome Fiumicino "Leonardo da Vinci" Airport is open 08:00–19:30 daily. Fuel policy: same to same.

Other desks at Rome Fiumicino Airport

Ranked by Counterwise Score. Compare all 37 desks side by side