Skip to content
Counterwise

No. 14 of 37 at FCO

Enterprise

at Rome Fiumicino "Leonardo da Vinci" Airport

Walk 10 minNo credit card needed
Counterwise Score 4.9 out of 10, rated Poor.Medium consensusCheck prices ↓

At a glance

  • Enterprise at Rome Fiumicino "Leonardo da Vinci" Airport is ranked No. 14 of 37 car rental desks at the airport, with a Counterwise Score of 4.9/10 (Poor).
  • The Enterprise desk is in a nearby car park or building, about 10 minutes on foot from the terminal at Rome Fiumicino Airport.
  • No credit card is required (debit cards accepted); the typical deposit is €100–€500.
  • Fuel policy: full to full. Opening hours: 07:00–23:59 daily; after-hours returns available.
  • Main red flag from travellers: Long waits to collect the car at the shared counter are the most common complaint: about 16 reviews mention roughly 1 to 2+ hours, and several say the counter was thinly staffed. Most of these date from mid-2024 to autumn 2025, but there are still reports from May and September 2026..

Based on 69 reviews analysed · Last updated · How scores work

The short version

Based on 69 Google reviews after exclusions (about 51 with substantive text, mostly in English), this Enterprise desk, which shares a counter with Locauto, Alamo and National, gets mixed feedback. Long pick-up waits of 1 to 2+ hours and hard-to-find signage are the most repeated problems, while cars are mostly described as new and clean and many travellers report friendly, quick service. Disputed damage or fee charges and booking mismatches appear only occasionally; web evidence is mostly undated listing pages, so treat it as supporting rather than decisive.

AI-assisted summary of 69 recent Google reviews and web reports, reviewed by our editor on 13 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Mixed6.0/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 15 reports · medium confidence.

Counter upselling(20% of score)

Mixed6.0/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 4 reports · low confidence.

Booking honoured(20% of score)

Poor5.5/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 12 reports · medium confidence.

Queue time(15% of score)

Poor3.5/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 32 reports · high confidence.

Car condition(15% of score)

Mixed7.5/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 13 reports · high confidence.

How this score was built

  • AI analysis of reviews and web reports (the sub-scores above, weighted): 5.8 · counts 70%
  • Star ratings on review platforms, rescaled against all desks we rate: 3.5 · counts 30%
  • 2 of 71 recent reviews excluded as unreliable (solicited staff praise, other reasons). How we clean reviews
  • Pulled 34% toward the airport average, because recent reviews are few (30 after weighting by age).

Medium consensusOur independent signals mostly agree, with some differences.

What travellers flag

Red flags (3)

  • Long waits to collect the car at the shared counter are the most common complaint: about 16 reviews mention roughly 1 to 2+ hours, and several say the counter was thinly staffed. Most of these date from mid-2024 to autumn 2025, but there are still reports from May and September 2026.discovercars.com
  • Several recent reviews say the desk and return area are hard to find, with poor signage across floors of the car-rental building, especially at night or when returning the car.
  • Several reviews from the last year report difficulty contacting the local branch or getting useful help from customer service, including a listed phone number that did not work.

Green flags (3)

  • Many reviews describe friendly, helpful staff and a quick, smooth pick-up and return, including some completed in under 20 minutes.
  • Cars are often described as new or low-mileage and clean, and some reviewers got the exact category they booked.
  • Some reviewers report that agents inspected the car with them at pick-up and return, that damage was logged on a tablet or sheet, and that the card hold was released within about a week with no extra charges.

Practical facts

LocationNearby car park or building, about 10 min on foot from the terminalsource
Opening hours07:00–23:59 daily; after-hours returns availablesource
Credit card requiredNo, debit cards accepted (check conditions)source
Typical deposit€100–€500source
Fuel policyFull to fullsource
Shares the desk withLocauto, Alamo, National

“Not confirmed yet” means we have not verified that fact yet. We never guess.

Sources

Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 69 recent Google reviews of this desk, which we do not republish.

Before you go

Tick these off at the counter. (Nothing is saved; it's just for you.)

Enterprise at other airports and stations

Same brand, different counter. We rate each location on its own.

Enterprise at Rome Fiumicino Airport: questions and answers

Is Enterprise at Rome Fiumicino Airport any good?

Enterprise at Rome Fiumicino "Leonardo da Vinci" Airport has a Counterwise Score of 4.9/10 (Poor) and is ranked No. 14 of 37 desks at the airport. Main green flag: Many reviews describe friendly, helpful staff and a quick, smooth pick-up and return, including some completed in under 20 minutes.. Main red flag: Long waits to collect the car at the shared counter are the most common complaint: about 16 reviews mention roughly 1 to 2+ hours, and several say the counter was thinly staffed. Most of these date from mid-2024 to autumn 2025, but there are still reports from May and September 2026..

Do I need a credit card to rent from Enterprise at Rome Fiumicino Airport?

No. Enterprise at Rome Fiumicino "Leonardo da Vinci" Airport does not require a credit card; debit cards are accepted. Check the conditions when you book.

How much is the deposit at Enterprise at Rome Fiumicino Airport?

The typical deposit at Enterprise at Rome Fiumicino "Leonardo da Vinci" Airport is €100–€500. The lowest starting deposit at this airport is at Locauto (€100–€500).

Where is the Enterprise desk at Rome Fiumicino Airport?

The Enterprise desk is in a nearby car park or building, about 10 minutes on foot from the terminal at Rome Fiumicino Airport. It shares the counter with Locauto, Alamo and National.

What are the opening hours of Enterprise at Rome Fiumicino Airport?

Enterprise at Rome Fiumicino "Leonardo da Vinci" Airport is open 07:00–23:59 daily; after-hours returns available. Fuel policy: full to full.

Other desks at Rome Fiumicino Airport

Ranked by Counterwise Score. Compare all 37 desks side by side