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Counterwise

No. 7 of 21 at FNC

Europcar

at Madeira Airport (Cristiano Ronaldo International Airport)

In terminal
Counterwise Score 5.5 out of 10, rated Poor.High consensusCheck prices ↓

At a glance

  • Europcar at Madeira Airport (Cristiano Ronaldo International Airport) is ranked No. 7 of 21 car rental desks at the airport, with a Counterwise Score of 5.5/10 (Poor).
  • The Europcar desk is inside the terminal at Madeira Airport.
  • A credit card in the main driver's name is required; the typical deposit is €100–€300.
  • Fuel policy: full to full. Opening hours: 07:00–23:59 daily.
  • Main red flag from travellers: Many recent reviews (about 13) say damage charges were raised for scratches or marks they believe were already on the car. Several say the car was handed over with little or no joint inspection and that photos or video taken at pickup were their only protection..

Based on 282 reviews analysed · Last updated · How scores work

The short version

Based on 175 Google reviews with text (after excluding 18 staff-praise reviews; a further 107 star-only reviews count for the average only), experiences are mixed. Most recent reviewers report fast pickup, friendly staff and good cars. A sizeable minority report disputed damage or fuel charges, undisclosed surcharges, warning lights on the car and refusals at the counter over licence or card rules. Web evidence is mostly third-party, undated or older, so it adds little beyond the reviews.

AI-assisted summary of 282 recent Google reviews and web reports, reviewed by our editor on 14 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Poor4.0/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 40 reports · high confidence.

Counter upselling(20% of score)

Poor5.0/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 16 reports · medium confidence.

Booking honoured(20% of score)

Poor5.0/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 28 reports · high confidence.

Queue time(15% of score)

Mixed7.0/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 35 reports · high confidence.

Car condition(15% of score)

Poor5.5/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 52 reports · high confidence.

How this score was built

  • AI analysis of reviews and web reports (the sub-scores above, weighted): 5.1 · counts 70%
  • Star ratings on review platforms, rescaled against all desks we rate: 6.4 · counts 30%
  • 18 of 300 recent reviews excluded as unreliable (solicited staff praise). How we clean reviews
  • Pulled 8% toward the airport average, because recent reviews are few (173 after weighting by age).

High consensusOur independent signals (AI review analysis, web reports and star ratings) point the same way.

What travellers flag

Red flags (5)

  • Many recent reviews (about 13) say damage charges were raised for scratches or marks they believe were already on the car. Several say the car was handed over with little or no joint inspection and that photos or video taken at pickup were their only protection.spainautorental.com
  • About 6 recent reviews dispute fuel charges, saying they were billed for refuelling or a fuel penalty despite returning the car full or with more fuel than at pickup, sometimes only after receiving an emailed invoice.
  • Roughly 8 reviews mention extra or unexplained charges appearing after the rental, including an airport or parking surcharge reportedly not shown at booking, small unexplained debits, and a charge about a year after the rental.
  • About 6 reviews in the last three months describe being refused a car or having a booking cancelled at the counter, over licence categories, card name rules, document checks or late arrival. Some travellers then paid much more or rented elsewhere.
  • Around 15 recent reviews report mechanical or maintenance problems such as engine oil warnings, tyre-pressure lights, flat tyres or a blocked gearbox, often costing hours or a trip back to the airport. A few also say reimbursement for oil they bought was refused.

Green flags (5)

  • A large share of recent reviews describe quick, uncomplicated pickup and return in the terminal, including after-hours and late-night arrivals.
  • Counter staff are described as friendly and helpful in around 20 reviews, with some travellers noting explanations given in several languages and no hard selling of extras. A minority of reviews describe rude or suspicious staff.
  • Faulty or unsuitable cars were reported as swapped quickly in several reviews. Cancelled flights and tyre problems were also handled without fuss in some cases.
  • Several reviews report a prompt deposit release, from the next day to a few days after return, when the car came back without disputes.
  • The desk is in the arrivals terminal, so no shuttle is needed to start the rental.europcar.com

Practical facts

LocationDesk inside the terminalsource
Opening hours07:00–23:59 dailysource
Credit card requiredYes, in the main driver’s namesource
Typical deposit€100–€300source
Fuel policyFull to fullsource
Shares the desk withKeddy by Europcar

“Not confirmed yet” means we have not verified that fact yet. We never guess.

Sources

Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 282 recent Google reviews of this desk, which we do not republish.

Before you go

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Europcar at other airports and stations

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Europcar at Madeira Airport: questions and answers

Is Europcar at Madeira Airport any good?

Europcar at Madeira Airport (Cristiano Ronaldo International Airport) has a Counterwise Score of 5.5/10 (Poor) and is ranked No. 7 of 21 desks at the airport. Main green flag: A large share of recent reviews describe quick, uncomplicated pickup and return in the terminal, including after-hours and late-night arrivals.. Main red flag: Many recent reviews (about 13) say damage charges were raised for scratches or marks they believe were already on the car. Several say the car was handed over with little or no joint inspection and that photos or video taken at pickup were their only protection..

Do I need a credit card to rent from Europcar at Madeira Airport?

Yes. Europcar at Madeira Airport (Cristiano Ronaldo International Airport) requires a credit card in the main driver's name for the deposit.

How much is the deposit at Europcar at Madeira Airport?

The typical deposit at Europcar at Madeira Airport (Cristiano Ronaldo International Airport) is €100–€300. The lowest starting deposit at this airport is at RentX (from €0).

Where is the Europcar desk at Madeira Airport?

The Europcar desk is inside the terminal at Madeira Airport. It shares the counter with Keddy by Europcar.

What are the opening hours of Europcar at Madeira Airport?

Europcar at Madeira Airport (Cristiano Ronaldo International Airport) is open 07:00–23:59 daily. Fuel policy: full to full.

Other desks at Madeira Airport

Ranked by Counterwise Score. Compare all 21 desks side by side