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Counterwise

No. 32 of 37 at FCO

Italy Car Rent

at Rome Fiumicino "Leonardo da Vinci" Airport

Short walk
Counterwise Score 3.0 out of 10, rated Poor.Low consensusCheck prices ↓

At a glance

  • Italy Car Rent at Rome Fiumicino "Leonardo da Vinci" Airport is ranked No. 32 of 37 car rental desks at the airport, with a Counterwise Score of 3.0/10 (Poor).
  • The Italy Car Rent desk is in a nearby car park or building, a short walk from the terminal at Rome Fiumicino Airport (walking time not confirmed yet).
  • The credit card rule is not confirmed yet; the deposit amount is not confirmed yet.
  • Fuel policy: same to same. Opening hours: 08:00–23:00 daily.
  • Main red flag from travellers: Dozens of recent reviews report damage charges for very small marks (rims, under-bumper, windscreen chips, door handles) of roughly €50-€900, often disputed despite customers' own photos or videos; many say the charge was taken from the card with no reply to complaints..

Based on 280 reviews analysed · Last updated · How scores work

The short version

Based on about 280 Google reviews of this Fiumicino desk after exclusions (about 235 with text), the picture is sharply mixed: many travellers praise fast service, low prices and newer cars, but a large share of recent reviews report disputed damage charges for tiny marks, refused cards leading to forced extra cover or lost bookings, and unanswered complaints. Web evidence is thin and mostly undated broker or review-site pages, so it neither confirms nor contradicts the review pattern strongly; document the car carefully and check card rules before booking.

AI-assisted summary of 280 recent Google reviews and web reports, reviewed by our editor on 13 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Poor1.5/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 100 reports · high confidence.

Counter upselling(20% of score)

Poor3.5/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 28 reports · high confidence.

Booking honoured(20% of score)

Poor3.0/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 55 reports · high confidence.

Queue time(15% of score)

Mixed6.0/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 28 reports · medium confidence.

Car condition(15% of score)

Poor4.5/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 50 reports · medium confidence.

How this score was built

  • AI analysis of reviews and web reports (the sub-scores above, weighted): 3.3 · counts 70%
  • Star ratings on review platforms, rescaled against all desks we rate: 1.6 · counts 30%
  • 20 of 300 recent reviews excluded as unreliable (other locations, duplicates, solicited staff praise). How we clean reviews
  • Pulled 9% toward the airport average, because recent reviews are few (149 after weighting by age).

Low consensusOur independent signals disagree: read the red and green flags before relying on the score.

What travellers flag

Red flags (5)

  • Dozens of recent reviews report damage charges for very small marks (rims, under-bumper, windscreen chips, door handles) of roughly €50-€900, often disputed despite customers' own photos or videos; many say the charge was taken from the card with no reply to complaints.
  • Many reviewers say their card was refused (debit, prepaid, online-bank, Amex or non-EU cards) and they were told to buy the desk's own cover or pay extra, or the rental was refused and the prepaid amount was not refunded.
  • Several reviewers who returned the car out of hours via the key box report damage claims by email afterwards, with no joint inspection and photos they found unconvincing.
  • Reports of prepaid bookings cancelled or the booked car given to someone else after a late arrival or at the desk, sometimes with no refund (several in the last 12 months, more over the full period).
  • Customers frequently say the phone line and email go unanswered, including during breakdowns and when contesting charges.

Green flags (5)

  • A good number of reviewers describe quick, simple pickup and return, some in just a few minutes, with friendly staff.
  • Several reviewers report new or very clean cars in good mechanical condition.
  • Some travellers report no insurance pressure, a fair inspection on return and a deposit released promptly, including within an hour or within a few days.
  • Prices are frequently described as low or good value compared with other rental companies.
  • Several reviewers report free upgrades or flexible fixes (a larger car, a swapped car, a child seat supplied).

Practical facts

LocationNearby car park or building, a short walk from the terminal (minutes not confirmed yet)source
Opening hours08:00–23:00 dailysource
Credit card requiredNot confirmed yet
Typical depositNot confirmed yet
Fuel policySame to samesource
Shares the desk withNo other brands

“Not confirmed yet” means we have not verified that fact yet. We never guess.

Sources

Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 280 recent Google reviews of this desk, which we do not republish.

Before you go

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Italy Car Rent at other airports and stations

Same brand, different counter. We rate each location on its own.

Italy Car Rent at Rome Fiumicino Airport: questions and answers

Is Italy Car Rent at Rome Fiumicino Airport any good?

Italy Car Rent at Rome Fiumicino "Leonardo da Vinci" Airport has a Counterwise Score of 3.0/10 (Poor) and is ranked No. 32 of 37 desks at the airport. Main green flag: A good number of reviewers describe quick, simple pickup and return, some in just a few minutes, with friendly staff.. Main red flag: Dozens of recent reviews report damage charges for very small marks (rims, under-bumper, windscreen chips, door handles) of roughly €50-€900, often disputed despite customers' own photos or videos; many say the charge was taken from the card with no reply to complaints..

Do I need a credit card to rent from Italy Car Rent at Rome Fiumicino Airport?

Not confirmed yet. We have not yet confirmed whether Italy Car Rent at Rome Fiumicino "Leonardo da Vinci" Airport accepts debit cards for the deposit. Check the rental terms when you book.

How much is the deposit at Italy Car Rent at Rome Fiumicino Airport?

The deposit amount at Italy Car Rent at Rome Fiumicino "Leonardo da Vinci" Airport is not confirmed yet. Check the rental terms when you book. The lowest confirmed starting deposit at this airport is at Locauto (€100–€500).

Where is the Italy Car Rent desk at Rome Fiumicino Airport?

The Italy Car Rent desk is in a nearby car park or building, a short walk from the terminal at Rome Fiumicino Airport (walking time not confirmed yet).

What are the opening hours of Italy Car Rent at Rome Fiumicino Airport?

Italy Car Rent at Rome Fiumicino "Leonardo da Vinci" Airport is open 08:00–23:00 daily. Fuel policy: same to same.

Other desks at Rome Fiumicino Airport

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