A single-terminal, strongly seasonal airport (9.14 million passengers in 2025, most of them between April and October). Eight brands have counters on the ground floor (arrivals lobby and baggage-reclaim hall) with cars in rental car park P2; most other firms collect customers by shuttle from the first floor of car park P1, opposite the terminal. Some firms close or cut their hours in winter.
Top rated
Hiper Rent a Car 8.38.3
Desks in terminal
77 of 16
Lowest deposit
€0–€950 (Goldcar)
Reviews analysed
3,9283,928
At a glance
Counterwise rates 16 car rental desks at Ibiza Airport (IBZ): 7 inside the terminal, 1 a short walk away and 8 off-site, reached by shuttle.
The best-rated desk is Hiper Rent a Car with a Counterwise Score of 8.3/10 (Great); the lowest-rated is K10 Mobility at 2.9/10 (Poor).
9 of 16 desks do not require a credit card: Hiper Rent a Car, Sixt, Centauro, Enterprise, Avis, Goldcar, Wiber, Record Go and Hertz.
Typical deposits range from €0 (Goldcar) up to €2,100 (Centauro). Not confirmed yet for 4 desks.
Based on 3,928 reviews analysed · Last updated · How scores work
Red flag: At least three recent reviews describe an unexpected 40 euro surcharge for collecting or returning outside opening hours, such as an early-morning flight or a late arrival. Hiper's own shuttle page confirms a 40 euro charge between 22:00 and 23:30.
Red flag: Several recent reviews (about 5 in the last 5 months) report damage claims, typically for scratches or bumper marks, after the car was returned, sometimes days or weeks later and with the customer disputing that they caused the damage; some say the self-service pickup meant no one checked the car with them.
Red flag: At least five recent reviews say the prepaid fuel deposit was not refunded, or only half refunded, after the car was returned full. Several add that customer-service complaints went unanswered or were closed with an automatic reply. A forum post from mid-2025 describes a similar long wait for a deposit.
Red flag: Many reviews, including about 14 from the last 12 months, report arriving with a prepaid booking and being left without the booked car, refused over card or age rules, offered a lower category, or asked for extra payment; the pattern also appears in 2024 and 2025 reviews.
Red flag: Around 20 reviews from the past 12 months report charges of roughly €85-€450 for small scratches, paint chips or underside marks that travellers say they could not prove were already there. Some say the desk rejected their photos or video, and a recent Trustpilot snippet describes a similar complaint.
Red flag: Many recent reviews (about 16 in the last 12 months) report damage charges of roughly 190 to 780 euros for scratches, often under the car or on the bumper, that travellers say were pre-existing or not visible, usually discovered at return when no joint inspection was made at pickup.
Red flag: About 11 recent reviews describe charges of roughly 95 to 1,700 euros for scratches or marks that customers say were minor, pre-existing or not visible at pickup. Some say the pickup inspection form was incomplete or cars were handed over in dim light.
Red flag: Repeated reports of damage charges (typically €230-€400) for scratches customers say were already on the car or that were not documented with photos; several mention no joint inspection at pick-up or return, or an inspection done after keys were left in the drop box. Similar complaints appear in recent web posts.
Red flag: Many recent reviews (about 20 in the last two months) report charges of roughly €125-900 for scratches or marks the renters say were already on the car or are tiny, often when they had not bought the desk's own cover. One reviewer says a €720 charge was refunded only after a formal complaint.
Red flag: Around 30 recent reviews report fuel-deposit refunds that arrived late (weeks) or had not arrived at all, sometimes after the car was returned full and checked by staff. Some customers say they had to start a bank chargeback.
Red flag: Many reviews from the past year describe charges for scratches or damage that travellers say were already on the car, or minor marks, often with the contract's damage list described as incomplete. Several report being told photos were unnecessary, and some had amounts of roughly €150-€550 taken from the deposit or card.
Red flag: Many recent reviews report damage charges of several hundred up to about 2,000 EUR after return, which customers say were already on the car and documented by their own photos or videos. Many involve cars left in the airport car park outside opening hours, so no joint check-out took place.
Red flag: About a dozen kept reviews from the past year report charges after the car was returned (fuel, damage, extra days or unspecified amounts) that were not explained, or deposit portions withheld, even when travellers say the car was returned full and undamaged.
Red flag: Many recent reviews report that debit, virtual, Revolut-type, Amex or someone else's credit cards were refused for the deposit at the desk. Travellers then had to buy the desk's own cover or pay supplements of roughly 100-700 euros, often far above the booked price, or lost the booking.
Red flag: Many recent reviews report deposit and fuel-deposit refunds (typically 100-150 EUR, sometimes about 1,950 EUR) taking several weeks to a month or more, with emails and calls going unanswered; some also report disputed damage, cleaning or fuel charges.
Red flag: Many recent reviews report charges for special cleaning, usually for sand or dust, or for small scratches, applied after the car was returned and often after staff had said all was fine; amounts of about 50-350 EUR are typical.
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Compare all desks at a glance
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High season 07:00–23:00 (23:00–01:00 for confirmed bookings); low season 07:00–22:00 (22:00–23:00 for confirmed bookings); closes 17:00 on 24 and 31 Dec
09:00–16:30 daily (plus 06:00–06:30 and 22:00–23:00)
Car rental at Ibiza Airport: questions and answers
Which is the best car rental desk at Ibiza Airport?
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Hiper Rent a Car is the best-rated car rental desk at Ibiza Airport, with a Counterwise Score of 8.3/10 (Great). It is followed by Sixt (7.5) and Centauro (6.5). Scores are based on 3,928 traveller reviews analysed and were last updated on 13 November 2026.
Which car rental desks are inside the terminal at Ibiza Airport?
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7 of the 16 desks at Ibiza Airport are inside the terminal: Sixt, Avis, Goldcar, Budget, Europcar, Hertz and OK Mobility. Enterprise is in a nearby car park or building. Hiper Rent a Car, Wiber, Record Go, Centauro, GoByCar, Click&Rent, Sicily by Car and K10 Mobility are off-site and reached by shuttle.
Can I rent a car at Ibiza Airport without a credit card?
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Yes. 9 of the 16 desks at Ibiza Airport do not require a credit card: Hiper Rent a Car (8.3/10), Sixt (7.5/10), Centauro (6.5/10), Enterprise (5.8/10), Avis (5.3/10), Goldcar (5.0/10), Wiber (4.6/10), Record Go (4.5/10) and Hertz (3.5/10). The other desks need a credit card in the main driver's name for the deposit. Check the debit card conditions when you book.
Which car rental desk has the lowest deposit at Ibiza Airport?
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Goldcar has the lowest starting deposit at Ibiza Airport: €0–€950. The highest is at Centauro, up to €2,100. Deposits are held on your card at pickup and released after the car is returned. Deposit amounts are not confirmed yet for Hiper Rent a Car, GoByCar, Budget and OK Mobility.
How far is the walk to the car rental desks at Ibiza Airport?
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Enterprise is a short walk from the terminal at Ibiza Airport; the walking time is not confirmed yet. Allow extra time with luggage.
How long is the shuttle to the off-site car rental desks at Ibiza Airport?
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The shuttle ride to the off-site desks at Ibiza Airport takes between 3 and 5 minutes, plus waiting time: Hiper Rent a Car about 3 min, Wiber about 5 min and Record Go about 5 min. Ride time not confirmed yet for Centauro, GoByCar, Click&Rent, Sicily by Car and K10 Mobility.
What are the opening hours of the car rental desks at Ibiza Airport?
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Opening hours at Ibiza Airport: Hiper Rent a Car, 08:00–22:00 daily; 22:00–23:30 for EUR 40; Sixt, 07:00–22:00 daily; Centauro, 07:00–23:00 daily from 23 March to 31 October; outside those dates contact the office; Enterprise, Mon–Fri 08:00–18:00, Sat 09:00–13:00, Sun closed; GoByCar, 07:00–22:00 daily; closed 25 Dec and 1 Jan; Avis, 07:30–22:00 daily; 24-hour key box in car park P2, 3rd floor; Goldcar, 07:00–22:45 daily; Budget, 07:30–22:00 daily; key box in car park P2, 3rd floor; Wiber, 07:00–23:00 daily; no out-of-hours pickups; Record Go, 07:00–23:00 daily (23:01–23:30 limited); seasonal: closed from 2 November until spring; Europcar, 07:00–23:00 daily; Click&Rent, 08:00–20:00 daily; Hertz, Seasonal: Apr–Sep 07:00–24:00; Oct–Mar 07:00–23:00 (daily); Sicily by Car, 07:00–23:00 daily, holidays included; OK Mobility, High season 07:00–23:00 (23:00–01:00 for confirmed bookings); low season 07:00–22:00 (22:00–23:00 for confirmed bookings); closes 17:00 on 24 and 31 Dec; K10 Mobility, 09:00–16:30 daily (plus 06:00–06:30 and 22:00–23:00). If your flight lands late, check the hours before you book.
Which fuel policy do car rental desks at Ibiza Airport use?
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Most desks at Ibiza Airport use full to full (pick up full, return full). Exceptions: Centauro (same to same), Enterprise (same to same), Goldcar (same to same) and K10 Mobility (same to same).
Which car rental desk has the lowest rating at Ibiza Airport?
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K10 Mobility has the lowest Counterwise Score at Ibiza Airport: 2.9/10 (Poor). Main red flag from travellers: Many recent reviews report charges for special cleaning, usually for sand or dust, or for small scratches, applied after the car was returned and often after staff had said all was fine; amounts of about 50-350 EUR are typical..
The Counterwise Score (0 to 10) blends two things. 70% is an AI analysis of recent traveller reviews of that specific desk and of web reports, scored on five weighted sub-scores: deposit & damage disputes (30%), counter upselling (20%), booking honoured (20%), queue time (15%) and car condition (15%). 30% is the desk's star ratings on review platforms, rescaled against all desks we rate. Recent reviews count more than old ones, and desks with few reviews are pulled toward the average of their airport or station. Rankings are independent: affiliate commissions never change a score or a position.