No. 2 of 5 at CRL

Europcar

Name: Europcar at Brussels South Charleroi Airport: Counterwise rating
Item: Europcar (Brussels South Charleroi Airport)
Rating: 6.1
Author: Counterwise

at Brussels South Charleroi Airport

Short walk

Medium consensus Check prices ↓

At a glance

Europcar at Brussels South Charleroi Airport is ranked No. 2 of 5 car rental desks at the airport, with a Counterwise Score of 6.1/10 (Mixed).
The Europcar desk is in a nearby car park or building, a short walk from the terminal at Charleroi Airport (walking time not confirmed yet).
A credit card in the main driver's name is required; the typical deposit is €300.
Fuel policy: full to full. Opening hours: Mon–Fri 08:30–23:00, Sat 09:00–16:30, Sun 10:00–18:00; closed 25 Dec and 1 Jan.
Main red flag from travellers: Many recent reviews (about 8 in the last 4 months) report charges after return that the customer disputes, such as scratch or damage claims, a large fuel surcharge, or a charge with no invoice. Some say photos taken at pick-up showed the damage already existed, or that no joint inspection was done at drop-off. Dated Tripadvisor reviews from 2024-2025 describe similar disputes and unanswered complaints..

Based on 196 reviews analysed · Last updated 11 November 2026 · How scores work

The short version

Based on about 100 kept written Google reviews from the last 4.5 months (102 staff-praise reviews were excluded, and about 98 star-only ratings carry no topic information), most travellers praise friendly service, quick pick-up and new, clean cars. A recurring minority report disputed damage or fuel charges after return and unexpected fees or extras, so check the car carefully, photograph it at pick-up and return, and read what you sign. Web evidence is mostly undated or from Tripadvisor and agrees on the damage-charge concerns.

AI-assisted summary of 196 recent Google reviews and web reports, reviewed by our editor on 12 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Poor3.5/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 24 reports · high confidence.

Counter upselling(20% of score)

Mixed6.0/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 8 reports · medium confidence.

Booking honoured(20% of score)

Poor5.0/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 18 reports · medium confidence.

Queue time(15% of score)

Great8.0/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 16 reports · medium confidence.

Car condition(15% of score)

Great8.5/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 24 reports · high confidence.

How this score was built

AI analysis of reviews and web reports (the sub-scores above, weighted): 5.7 · counts 70%
Star ratings on review platforms, rescaled against all desks we rate: 7.4 · counts 30%
104 of 300 recent reviews excluded as unreliable (solicited staff praise). How we clean reviews
Pulled 13% toward the airport average, because recent reviews are few (99 after weighting by age).

Medium consensusOur independent signals mostly agree, with some differences.

What travellers flag

Red flags (3)

Many recent reviews (about 8 in the last 4 months) report charges after return that the customer disputes, such as scratch or damage claims, a large fuel surcharge, or a charge with no invoice. Some say photos taken at pick-up showed the damage already existed, or that no joint inspection was done at drop-off. Dated Tripadvisor reviews from 2024-2025 describe similar disputes and unanswered complaints.tripadvisor.in tripadvisor.com tripadvisor.com
Several recent reviews (about 6) report fees or extras the traveller says were not clear at booking or at the desk. Examples are an assistance fee found only after the trip, cross-border and late-arrival fees, extra insurance for a foreign licence, and services in the contract that were not requested. A 2025 Tripadvisor review also says the insurance price quoted at the desk differed from the final price.tripadvisor.com
Three recent reviews report problems with payment cards at pick-up: a booking refused with no refund, a booking cancelled and rebooked at higher cost after a card was reissued, and a debit card that was not accepted. The official page says the main driver needs a credit card in their own name.europcar.com

Green flags (4)

Many kept reviews (about 25) describe a friendly, helpful desk team with a smooth pick-up.
About 14 recent reviews describe fast, easy pick-up and return, including simple use of the key drop box outside opening hours.
About 14 reviews describe new, clean, well-kept cars.
Five recent reviews report a free or same-price upgrade, or an equivalent newer car, at pick-up.

Practical facts

Location	Nearby car park or building, a short walk from the terminal (minutes not confirmed yet)source
Opening hours	Mon–Fri 08:30–23:00, Sat 09:00–16:30, Sun 10:00–18:00; closed 25 Dec and 1 Jansource
Credit card required	Yes, in the main driver’s namesource
Typical deposit	€300source
Fuel policy	Full to fullsource
Shares the desk with	Keddy by Europcar

“Not confirmed yet” means we have not verified that fact yet. We never guess.

Sources

Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 196 recent Google reviews of this desk, which we do not republish.

Before you go

Tick these off at the counter. (Nothing is saved; it's just for you.)

Take photos and a short video of the car at pickup, including wheels, windscreen and the fuel gauge.
Check the fuel level matches the contract before you drive off.
Decline duplicate insurance at the desk if you already have excess cover. Bring proof of your policy.
Bring a credit card in the main driver’s name with at least €300 available for the deposit.
Allow walking time from the terminal, longer with luggage.
Check the closing time (Mon–Fri 08:30–23:00, Sat 09:00–16:30, Sun 10:00–18:00; closed 25 Dec and 1 Jan). If your flight lands late, call the desk: some wait, others close on time.

Europcar at other airports and stations

Same brand, different counter. We rate each location on its own.

Europcar at Charleroi Airport: questions and answers

Is Europcar at Charleroi Airport any good?

Europcar at Brussels South Charleroi Airport has a Counterwise Score of 6.1/10 (Mixed) and is ranked No. 2 of 5 desks at the airport. Main green flag: Many kept reviews (about 25) describe a friendly, helpful desk team with a smooth pick-up.. Main red flag: Many recent reviews (about 8 in the last 4 months) report charges after return that the customer disputes, such as scratch or damage claims, a large fuel surcharge, or a charge with no invoice. Some say photos taken at pick-up showed the damage already existed, or that no joint inspection was done at drop-off. Dated Tripadvisor reviews from 2024-2025 describe similar disputes and unanswered complaints..

Do I need a credit card to rent from Europcar at Charleroi Airport?

Yes. Europcar at Brussels South Charleroi Airport requires a credit card in the main driver's name for the deposit.

How much is the deposit at Europcar at Charleroi Airport?

The typical deposit at Europcar at Brussels South Charleroi Airport is €300. The lowest starting deposit at this airport is at Avis (€200).

Where is the Europcar desk at Charleroi Airport?

The Europcar desk is in a nearby car park or building, a short walk from the terminal at Charleroi Airport (walking time not confirmed yet). It shares the counter with Keddy by Europcar.

What are the opening hours of Europcar at Charleroi Airport?

Europcar at Brussels South Charleroi Airport is open Mon–Fri 08:30–23:00, Sat 09:00–16:30, Sun 10:00–18:00; closed 25 Dec and 1 Jan. Fuel policy: full to full.

Other desks at Charleroi Airport

Ranked by Counterwise Score. Compare all 5 desks side by side