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Counterwise

No. 16 of 37 at FCO

Wheego

at Rome Fiumicino "Leonardo da Vinci" Airport

Shuttle 5 min
Counterwise Score 4.7 out of 10, rated Poor.Low consensusCheck prices ↓

At a glance

  • Wheego at Rome Fiumicino "Leonardo da Vinci" Airport is ranked No. 16 of 37 car rental desks at the airport, with a Counterwise Score of 4.7/10 (Poor).
  • The Wheego desk is off-site: the shuttle from Rome Fiumicino Airport takes about 5 minutes.
  • The credit card rule is not confirmed yet; the deposit amount is not confirmed yet.
  • Fuel policy: same to same. Opening hours: 08:00–23:59 daily.
  • Main red flag from travellers: Many recent reviews report charges of roughly 300 to 1,200 EUR for tiny or barely visible scratches at return, mostly from travellers who declined the desk's own cover..

Based on 254 reviews analysed · Last updated · How scores work

The short version

Based on about 256 Google reviews after exclusions, ratings are strongly polarised: many short 5-star reviews praise friendly staff, clean new cars and an easy shuttle pick-up, while a steady stream of detailed 1-star reviews, including many in the last two months, report counter pressure to buy insurance, disputed scratch charges, and refunds of small deposits delayed for about 6 months. Pick-up logistics (unreachable phones, shuttle waits) and bookings not honoured after late arrivals are recurring complaints. Web evidence is thin and mostly undated listings, so the picture rests mainly on reviews; keep your own insurance cover in mind and document the car thoroughly.

AI-assisted summary of 254 recent Google reviews and web reports, reviewed by our editor on 13 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Poor2.5/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 42 reports · high confidence.

Counter upselling(20% of score)

Poor2.5/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 33 reports · high confidence.

Booking honoured(20% of score)

Poor3.0/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 36 reports · high confidence.

Queue time(15% of score)

Poor4.5/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 36 reports · medium confidence.

Car condition(15% of score)

Great8.5/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 34 reports · high confidence.

How this score was built

  • AI analysis of reviews and web reports (the sub-scores above, weighted): 3.8 · counts 70%
  • Star ratings on review platforms, rescaled against all desks we rate: 7.0 · counts 30%
  • 46 of 300 recent reviews excluded as unreliable (solicited staff praise, duplicates, other locations). How we clean reviews
  • Pulled 8% toward the airport average, because recent reviews are few (171 after weighting by age).

Low consensusOur independent signals disagree: read the red and green flags before relying on the score.

What travellers flag

Red flags (5)

  • Many recent reviews report charges of roughly 300 to 1,200 EUR for tiny or barely visible scratches at return, mostly from travellers who declined the desk's own cover.
  • Frequent reports of strong pressure at the counter to buy the desk's own insurance, including being told third-party or broker cover is not accepted or a mandatory supplement applies (about 50-60 EUR per day or several hundred in total).
  • Several reviewers say a 99-200 EUR deposit for fines is held for about 6 months, with slow or no replies to refund requests; some say this was not clear when they rented.
  • Off-airport pick-up is hard to arrange for some travellers: unanswered phone lines, WhatsApp-only contact, shuttle waits of 30-60+ minutes, and some report being stranded or marked as no-show.kayak.com
  • Several reviewers say their booking was not honoured at the counter: car given away or an expensive new booking required after arriving about 10-30 minutes late, card validity or issuer rules not shown at booking, or a deposit higher than stated.

Green flags (5)

  • Cars are very often described as new, clean and comfortable, with few reports of mechanical or category problems.
  • A large share of reviews describe friendly, efficient counter service and quick pick-up and return, often with prompt WhatsApp communication.
  • Many travellers report a free, punctual shuttle of about 5 minutes between the airport meeting point and the office, which matches the information on booking listings.discovercars.com
  • Several travellers say the desk found them a car at short notice or upgraded them when another company had cancelled or refused their booking.
  • Some reviewers report that pre-existing damage was carefully documented with photos at pick-up and that minor marks were not charged on return.

Practical facts

LocationOff-site, shuttle about 5 minsource
Opening hours08:00–23:59 dailysource
Credit card requiredNot confirmed yet
Typical depositNot confirmed yet
Fuel policySame to samesource
Shares the desk withDryyve

“Not confirmed yet” means we have not verified that fact yet. We never guess.

Sources

Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 254 recent Google reviews of this desk, which we do not republish.

Before you go

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Wheego at other airports and stations

Same brand, different counter. We rate each location on its own.

Wheego at Rome Fiumicino Airport: questions and answers

Is Wheego at Rome Fiumicino Airport any good?

Wheego at Rome Fiumicino "Leonardo da Vinci" Airport has a Counterwise Score of 4.7/10 (Poor) and is ranked No. 16 of 37 desks at the airport. Main green flag: Cars are very often described as new, clean and comfortable, with few reports of mechanical or category problems.. Main red flag: Many recent reviews report charges of roughly 300 to 1,200 EUR for tiny or barely visible scratches at return, mostly from travellers who declined the desk's own cover..

Do I need a credit card to rent from Wheego at Rome Fiumicino Airport?

Not confirmed yet. We have not yet confirmed whether Wheego at Rome Fiumicino "Leonardo da Vinci" Airport accepts debit cards for the deposit. Check the rental terms when you book.

How much is the deposit at Wheego at Rome Fiumicino Airport?

The deposit amount at Wheego at Rome Fiumicino "Leonardo da Vinci" Airport is not confirmed yet. Check the rental terms when you book. The lowest confirmed starting deposit at this airport is at Locauto (€100–€500).

Where is the Wheego desk at Rome Fiumicino Airport?

The Wheego desk is off-site: the shuttle from Rome Fiumicino Airport takes about 5 minutes. It shares the counter with Dryyve.

What are the opening hours of Wheego at Rome Fiumicino Airport?

Wheego at Rome Fiumicino "Leonardo da Vinci" Airport is open 08:00–23:59 daily. Fuel policy: same to same.

Other desks at Rome Fiumicino Airport

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