VLC · Valencia, Spain
Every car hire desk ranked by Counterwise Score
Valencia Airport, in Manises about 8 km west of the city, handled 11.85 million passengers in 2025. The main brands have desks on the ground floor (Floor 0) of the terminal, with their cars in the rental car park across the road; a few brands work from offices inside that car park. Most off-airport firms collect customers by shuttle from the Meeting Point at car park P6, a short walk to the left of the arrivals exit.
Based on 4,197 reviews analysed · Last updated · How scores work
Showing all 17 desks
Red flag: Several recent reviews report charges for damage the renter says was already on the car or was not theirs, or disputed post-rental fuel and fee charges. Recent consumer-site reports describe similar patterns at this branch.
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Red flag: Recurring reports of charges after return (damage, fuel, cleaning, a withheld key fee) that renters dispute, often saying the car was not inspected with them at return and emails went unanswered. Around 25 kept reviews over two years raise this, 3 of them in the last 12 months, and some report only partial deposit refunds after weeks.
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Red flag: About 17 recent reviews say the fuel deposit was not refunded, was only partly refunded, or was followed by an extra fuel charge, even when the tank was reported full and photos were kept. Some say complaints waited weeks.
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Red flag: About 16 recent reviews report charges after the rental (damage such as windscreen, wheel rim, bumper or scratches; fuel; admin fees), often between €30 and €630, several saying staff confirmed the car was fine at return and that the charge was disputed.
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Red flag: Many recent reviews report that the car was refused or not supplied at the counter, mostly over card rules (no physical credit card, debit or digital cards), name or document rules, or no vehicle being available. Several of these say the prepaid money was slow to come back.
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Red flag: Dozens of recent reviews (about 35, mostly from the last three months) say a paid, confirmed booking was refused or cancelled at the counter, usually because the renter had no flight details or was a Spanish resident or licence holder. Many say this was not clear at booking, and several report no refund.
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Red flag: Many recent reviews report fuel-related charges: being charged as if the tank was empty although it was full, being asked for a printed fuel receipt on return, or paying for fuel twice. Some say it is not disclosed at pickup. Some travellers say charges were reversed after showing proof.
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Red flag: Many reviews, about 18 in the last 12 months, say travellers who had already bought broker or third-party full cover were told it was not valid. They were then pushed or required to buy the desk's own insurance, often costing two to three times the rental price.
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Red flag: Many recent reviews report that the desk refused debit, digital or third-party cards at pickup and demanded extra payment (roughly 80 to 350 euros) or a pricier insurance package, or the customer lost the booking.
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Red flag: Around 20 recent reviews describe disputed charges after return (cleaning for sand or crumbs, scratches the renters say were pre-existing, fuel penalties despite a full tank), typically €30-300; some reports say the deposit was withheld or complaints went unanswered.
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Red flag: Many recent reviews (around 35) describe charges of roughly 40-200 EUR or more for small scratches or marks, often under the bumper or on plastic parts, that travellers say were already there or cannot have caused. Several say the car was checked closely on return, especially when no desk cover was bought. Travel forums and Trustpilot carry similar reports.
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Red flag: Many recent reviews (about 30 in the last 12 months) say damage was found or charged after the car was returned, often after an all-clear at the return desk, and often for small marks they say were already on the car or were never shown to them.
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Red flag: Many recent reviews report fuel-deposit refunds that were delayed, refused or replaced by a fuel charge even after a full-tank receipt was shown. Others describe disputed damage, cleaning, administrative or out-of-hours charges, some of them large and resolved only after formal complaints.
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Red flag: Many reviews report charges for small scratches, wheel marks or underbody marks found at return, which customers say were already on the car. Several say the pickup check was done without staff and the damage report was not shared at handover.
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Red flag: Many recent reviews report damage charges after return, often for small scratches, under-bumper marks or wheel marks that customers say were already on the car or documented by their own photos or video. Some say the car was signed off at return and the charge came later.
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Red flag: Many reviews, mostly from the past year, report charges for small scratches or marks that travellers say were already on the car or not on the contract list; amounts range from about 50 to over 800 euros, taken from the deposit or card. Some renters had the charge dropped after sending photos or video evidence.
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Red flag: Dozens of recent reviews say extra insurance, upgrades or 'My Choice'-type items were added to the rental agreement at the desk. This includes travellers who had prepaid full cover through a broker and say they declined extras. Recent Trustpilot posts describe the same pattern at this airport.
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Ranking is by Counterwise Score only. Commission never changes the order. Read our affiliate disclosure. Facts marked “Not confirmed yet” have not been verified yet: we never guess them.
Ranked by Counterwise Score. Swipe sideways on a phone to see every column.
| Desk | Score | Location | Credit card | Deposit | Fuel policy | Opening hours |
|---|---|---|---|---|---|---|
| 1.Sixt | 6.9Mixed | In terminal | Not required | €300 | Full to full | 07:00–23:59 and 00:00–00:30 daily |
| 2.Victoria Rent a Car | 6.6Mixed | Shuttle | Required | Not confirmed yet | Full to full | 07:00–22:00 daily |
| 3.Centauro | 5.8Poor | Shuttle, 7 min | Not required | €0–€1,200 | Same to same | 07:00–22:59 daily |
| 4.Click&Rent | 5.8Poor | Shuttle | Required | €200–€1,000 | Full to full | 08:00–22:00 daily |
| 5.Enterprise | 5.6Poor | Short walk | Not required | €200 | Same to same | Mon–Fri 08:00–21:00; Sat–Sun 09:00–21:00 |
| 6.Wiber | 5.6Poor | Shuttle, 5 min | Not required | from €0 | Full to full | 08:00–22:00 daily |
| 7.Avis | 5.4Poor | In terminal | Not required | €200 | Full to full | Mon–Fri 08:00–23:45; Sat–Sun 08:30–22:15 |
| 8.OK Mobility | 5.4Poor | In terminal | Required | Not confirmed yet | Full to full | 07:00–23:00 daily (peak season); 07:00–22:00 (low season) |
| 9.Sicily by Car | 5.2Poor | In terminal | Required | €300–€1,300 | Full to full | 07:00–23:00 daily, including holidays |
| 10.GoByCar | 5.2Poor | Shuttle | Required | Not confirmed yet | Full to full | 07:30–21:00 daily |
| 11.Goldcar | 4.9Poor | In terminal | Required | €0–€950 | Same to same | 08:00–23:00 daily |
| 12.Europcar | 4.6Poor | In terminal | Not required | €100–€500 | Full to full | Mon–Sat 07:00–23:59; Sun 08:00–23:59 |
| 13.Record Go | 4.4Poor | Shuttle | Not required | €0–€1,100 | Full to full | 07:00–22:00 daily |
| 14.Hertz | 3.6Poor | In terminal | Not required | €200–€700 | Same to same | Mon–Fri 07:00–23:00; Sat–Sun 08:00–23:00 |
| 15.Budget | 3.5Poor | In terminal | Required | Not confirmed yet | Full to full | Mon–Fri 08:00–23:45; Sat–Sun 08:30–22:15 |
| 16.Drivalia | 3.0Poor | Shuttle | Required | Not confirmed yet | Same to same | 08:00–21:59 daily |
| 17.Thrifty | 2.3Poor | Short walk | Not confirmed yet | Not confirmed yet | Full to full | 08:00–22:59 daily |
Sixt is the best-rated car rental desk at Valencia Airport, with a Counterwise Score of 6.9/10 (Mixed). It is followed by Victoria Rent a Car (6.6) and Centauro (5.8). Scores are based on 4,197 traveller reviews analysed and were last updated on 12 November 2026.
8 of the 17 desks at Valencia Airport are inside the terminal: Sixt, Avis, OK Mobility, Sicily by Car, Goldcar, Europcar, Hertz and Budget. Enterprise and Thrifty are in a nearby car park or building. Wiber, Centauro, Victoria Rent a Car, Click&Rent, GoByCar, Record Go and Drivalia are off-site and reached by shuttle.
Yes. 8 of the 17 desks at Valencia Airport do not require a credit card: Sixt (6.9/10), Centauro (5.8/10), Enterprise (5.6/10), Wiber (5.6/10), Avis (5.4/10), Europcar (4.6/10), Record Go (4.4/10) and Hertz (3.6/10). Victoria Rent a Car, Click&Rent, OK Mobility, Sicily by Car, GoByCar, Goldcar, Budget and Drivalia need a credit card in the main driver's name for the deposit. The card rule is not confirmed yet for Thrifty. Check the debit card conditions when you book.
Sixt →Centauro →Enterprise →Wiber →Avis →Europcar →Record Go →Hertz →
Wiber has the lowest starting deposit at Valencia Airport: from €0. The highest is at Sicily by Car, up to €1,300. Deposits are held on your card at pickup and released after the car is returned. Deposit amounts are not confirmed yet for Victoria Rent a Car, OK Mobility, GoByCar, Budget, Drivalia and Thrifty.
Enterprise and Thrifty are a short walk from the terminal at Valencia Airport; the walking time is not confirmed yet. Allow extra time with luggage.
The shuttle ride to the off-site desks at Valencia Airport takes between 5 and 7 minutes, plus waiting time: Wiber about 5 min and Centauro about 7 min. Ride time not confirmed yet for Victoria Rent a Car, Click&Rent, GoByCar, Record Go and Drivalia.
Opening hours at Valencia Airport: Sixt, 07:00–23:59 and 00:00–00:30 daily; Victoria Rent a Car, 07:00–22:00 daily; Centauro, 07:00–22:59 daily; Click&Rent, 08:00–22:00 daily; Enterprise, Mon–Fri 08:00–21:00; Sat–Sun 09:00–21:00; Wiber, 08:00–22:00 daily; Avis, Mon–Fri 08:00–23:45; Sat–Sun 08:30–22:15; OK Mobility, 07:00–23:00 daily (peak season); 07:00–22:00 (low season); Sicily by Car, 07:00–23:00 daily, including holidays; GoByCar, 07:30–21:00 daily; Goldcar, 08:00–23:00 daily; Europcar, Mon–Sat 07:00–23:59; Sun 08:00–23:59; Record Go, 07:00–22:00 daily; Hertz, Mon–Fri 07:00–23:00; Sat–Sun 08:00–23:00; Budget, Mon–Fri 08:00–23:45; Sat–Sun 08:30–22:15; Drivalia, 08:00–21:59 daily; Thrifty, 08:00–22:59 daily. If your flight lands late, check the hours before you book.
Most desks at Valencia Airport use full to full (pick up full, return full). Exceptions: Centauro (same to same), Enterprise (same to same), Goldcar (same to same), Hertz (same to same) and Drivalia (same to same).
Thrifty has the lowest Counterwise Score at Valencia Airport: 2.3/10 (Poor). Main red flag from travellers: Dozens of recent reviews say extra insurance, upgrades or 'My Choice'-type items were added to the rental agreement at the desk. This includes travellers who had prepaid full cover through a broker and say they declined extras. Recent Trustpilot posts describe the same pattern at this airport..
The Counterwise Score (0 to 10) blends two things. 70% is an AI analysis of recent traveller reviews of that specific desk and of web reports, scored on five weighted sub-scores: deposit & damage disputes (30%), counter upselling (20%), booking honoured (20%), queue time (15%) and car condition (15%). 30% is the desk's star ratings on review platforms, rescaled against all desks we rate. Recent reviews count more than old ones, and desks with few reviews are pulled toward the average of their airport or station. Rankings are independent: affiliate commissions never change a score or a position.