No. 4 of 16 at IBZ

Enterprise

Name: Enterprise at Ibiza Airport: Counterwise rating
Item: Enterprise (Ibiza Airport)
Rating: 5.8
Author: Counterwise

at Ibiza Airport

Short walkNo credit card needed

High consensus Check prices ↓

At a glance

Enterprise at Ibiza Airport is ranked No. 4 of 16 car rental desks at the airport, with a Counterwise Score of 5.8/10 (Poor).
The Enterprise desk is in a nearby car park or building, a short walk from the terminal at Ibiza Airport (walking time not confirmed yet).
No credit card is required (debit cards accepted); the typical deposit is €200.
Fuel policy: same to same. Opening hours: Mon–Fri 08:00–18:00, Sat 09:00–13:00, Sun closed.
Main red flag from travellers: Many reviews, including about 14 from the last 12 months, report arriving with a prepaid booking and being left without the booked car, refused over card or age rules, offered a lower category, or asked for extra payment; the pattern also appears in 2024 and 2025 reviews..

Based on 215 reviews analysed · Last updated 13 November 2026 · How scores work

The short version

Based on 215 Google reviews after removing 24 duplicate or staff-praise reviews (about 186 with usable comments), this desk is praised for friendly staff, newer cars and quick deposit releases. The main concern is reliability of bookings: many reviews, including about 14 from the last year, report no car, a refusal at the counter or a downgrade, plus long waits in busy periods. Web evidence is mostly undated and broadly positive on ratings, so it adds little certainty.

AI-assisted summary of 215 recent Google reviews and web reports, reviewed by our editor on 13 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Mixed6.5/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 30 reports · medium confidence.

Counter upselling(20% of score)

Mixed6.5/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 13 reports · medium confidence.

Booking honoured(20% of score)

Poor4.0/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 60 reports · high confidence.

Queue time(15% of score)

Poor5.5/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 35 reports · high confidence.

Car condition(15% of score)

Mixed7.0/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 35 reports · high confidence.

How this score was built

AI analysis of reviews and web reports (the sub-scores above, weighted): 5.9 · counts 70%
Star ratings on review platforms, rescaled against all desks we rate: 6.0 · counts 30%
24 of 239 recent reviews excluded as unreliable (solicited staff praise, duplicates). How we clean reviews
Pulled 13% toward the airport average, because recent reviews are few (98 after weighting by age).

High consensusOur independent signals (AI review analysis, web reports and star ratings) point the same way.

What travellers flag

Red flags (4)

Many reviews, including about 14 from the last 12 months, report arriving with a prepaid booking and being left without the booked car, refused over card or age rules, offered a lower category, or asked for extra payment; the pattern also appears in 2024 and 2025 reviews.
Long waits at the counter and car park are reported in busy periods, often 40 minutes to over an hour, with one agent serving several brands; about 7 reviews from the last year mention this.
Several recent reviews describe disputed or unexplained charges after return (a roughly €500 tyre-damage charge, a traffic-fine admin fee, a two-week deposit delay) and difficulty reaching customer service afterwards.
Some recent reviews report dirty, worn, scratched or mechanically faulty cars at pick-up, although most reviews describe newer, clean cars.

Green flags (5)

A large share of recent reviews praise friendly, helpful and efficient staff and an easy pick-up and return process.
Several recent reviews describe a modern, nearly new fleet and free upgrades or swaps to a more suitable car.
Deposit released quickly in several recent reports, usually within a day or two.
Staff stayed open late to hand over cars to travellers whose flights were delayed, according to several recent reviews.
Insurance is explained without pressure according to a few recent reviews and a 2026 guide.reviewcarhire.com

Practical facts

Location	Nearby car park or building, a short walk from the terminal (minutes not confirmed yet)source
Opening hours	Mon–Fri 08:00–18:00, Sat 09:00–13:00, Sun closedsource
Credit card required	No, debit cards accepted (check conditions)source
Typical deposit	€200source
Fuel policy	Same to samesource
Shares the desk with	Alamo, National

“Not confirmed yet” means we have not verified that fact yet. We never guess.

Sources

Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 215 recent Google reviews of this desk, which we do not republish.

Before you go

Tick these off at the counter. (Nothing is saved; it's just for you.)

Take photos and a short video of the car at pickup, including wheels, windscreen and the fuel gauge.
Check the fuel level matches the contract before you drive off.
Decline duplicate insurance at the desk if you already have excess cover. Bring proof of your policy.
Allow walking time from the terminal, longer with luggage.
Check the closing time (Mon–Fri 08:00–18:00, Sat 09:00–13:00, Sun closed). If your flight lands late, call the desk: some wait, others close on time.
Same-to-same fuel: photograph the gauge at pickup and at return.

Enterprise at other airports and stations

Same brand, different counter. We rate each location on its own.

Enterprise at Ibiza Airport: questions and answers

Is Enterprise at Ibiza Airport any good?

Enterprise at Ibiza Airport has a Counterwise Score of 5.8/10 (Poor) and is ranked No. 4 of 16 desks at the airport. Main green flag: A large share of recent reviews praise friendly, helpful and efficient staff and an easy pick-up and return process.. Main red flag: Many reviews, including about 14 from the last 12 months, report arriving with a prepaid booking and being left without the booked car, refused over card or age rules, offered a lower category, or asked for extra payment; the pattern also appears in 2024 and 2025 reviews..

Do I need a credit card to rent from Enterprise at Ibiza Airport?

No. Enterprise at Ibiza Airport does not require a credit card; debit cards are accepted. Check the conditions when you book.

How much is the deposit at Enterprise at Ibiza Airport?

The typical deposit at Enterprise at Ibiza Airport is €200. The lowest starting deposit at this airport is at Goldcar (€0–€950).

Where is the Enterprise desk at Ibiza Airport?

The Enterprise desk is in a nearby car park or building, a short walk from the terminal at Ibiza Airport (walking time not confirmed yet). It shares the counter with Alamo and National.

What are the opening hours of Enterprise at Ibiza Airport?

Enterprise at Ibiza Airport is open Mon–Fri 08:00–18:00, Sat 09:00–13:00, Sun closed. Fuel policy: same to same.

Other desks at Ibiza Airport

Ranked by Counterwise Score. Compare all 16 desks side by side