No. 1 of 7 at DUB

Enterprise

Name: Enterprise at Dublin Airport: Counterwise rating
Item: Enterprise (Dublin Airport)
Rating: 7.1
Author: Counterwise

at Dublin Airport

Shuttle 5 min

Medium consensus Check prices ↓

At a glance

Enterprise at Dublin Airport is ranked No. 1 of 7 car rental desks at the airport, with a Counterwise Score of 7.1/10 (Mixed).
The Enterprise desk is off-site: the shuttle from Dublin Airport takes about 5 minutes.
A credit card in the main driver's name is required; the typical deposit is €250.
Fuel policy: same to same. Opening hours: Daily 05:00–23:00; after-hours returns via drop boxes by the rental desks.
Main red flag from travellers: Around ten recent reviews report disputed post-rental charges: damage for wheel marks or tyre gouges the renter says they did not cause, fuel fees despite a full tank or despite being told no refill was needed, and toll bills. A recent online legal-advice thread also describes a dispute over damage charges with this brand in Dublin..

Based on 287 reviews analysed · Last updated 12 November 2026 · How scores work

The short version

Based on 287 Google reviews kept after 13 exclusions (about 249 with text), this desk is mostly praised for friendly staff, quick handovers and clean, often upgraded cars. Recurring complaints are long off-site shuttle waits at peak times, tyre and breakdown problems with hard-to-reach support, and a cluster of recent disputes over damage, fuel and toll charges. Web evidence is mostly undated or from aggregator pages and partly conflicts on deposit and card rules.

AI-assisted summary of 287 recent Google reviews and web reports, reviewed by our editor on 12 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Mixed6.0/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 26 reports · high confidence.

Counter upselling(20% of score)

Mixed7.0/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 13 reports · medium confidence.

Booking honoured(20% of score)

Mixed6.5/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 25 reports · medium confidence.

Queue time(15% of score)

Mixed6.0/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 40 reports · high confidence.

Car condition(15% of score)

Mixed7.0/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 70 reports · high confidence.

How this score was built

AI analysis of reviews and web reports (the sub-scores above, weighted): 6.5 · counts 70%
Star ratings on review platforms, rescaled against all desks we rate: 8.9 · counts 30%
13 of 300 recent reviews excluded as unreliable (solicited staff praise, other locations, broker-only disputes…). How we clean reviews
Pulled 7% toward the airport average, because recent reviews are few (206 after weighting by age).

Medium consensusOur independent signals mostly agree, with some differences.

What travellers flag

Red flags (5)

Around ten recent reviews report disputed post-rental charges: damage for wheel marks or tyre gouges the renter says they did not cause, fuel fees despite a full tank or despite being told no refill was needed, and toll bills. A recent online legal-advice thread also describes a dispute over damage charges with this brand in Dublin.reddit.com
Many reviews from July to November describe long waits for the off-site shuttle, from about 40 minutes to over an hour, with small buses, crowds and unclear queuing; one reports a 90-minute wait in the line.
Repeated reports of tyre faults (worn or low tyres, pressure warnings, flats) and of cars breaking down or having faulty AC or wipers. Roadside response is often reported as quick, but some travellers lost half a day or were stranded.
Several reviews say the car class or price at the desk differed from what was booked (smaller car than reserved, much higher price for the same class, a premium location fee, extras added), though others received free upgrades.
Several travellers with breakdowns or flat tyres say the emergency or support numbers were not answered or did not work, and promised replacement cars or refunds were slow or did not arrive.

Green flags (5)

Well over 100 kept reviews praise friendly, professional and efficient staff, with quick handovers and returns, including at busy times.
Cars are very often described as clean, new or near-new, and roughly a dozen reviews mention free upgrades.
Several recent reviews report the deposit being released within hours or days, with a clear explanation of charges at return.
A number of travellers say they were not pushed to buy the desk's cover and that declining it with their own cover caused no hassle.
Prompt help with flat tyres, accidents and replacement cars is reported in several reviews, including cars swapped from other locations without argument.

Practical facts

Location	Off-site, shuttle about 5 minsource
Opening hours	Daily 05:00–23:00; after-hours returns via drop boxes by the rental deskssource
Credit card required	Yes, in the main driver’s namesource
Typical deposit	€250source
Fuel policy	Same to samesource
Shares the desk with	Alamo, National

“Not confirmed yet” means we have not verified that fact yet. We never guess.

Sources

Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 287 recent Google reviews of this desk, which we do not republish.

Before you go

Tick these off at the counter. (Nothing is saved; it's just for you.)

Take photos and a short video of the car at pickup, including wheels, windscreen and the fuel gauge.
Check the fuel level matches the contract before you drive off.
Decline duplicate insurance at the desk if you already have excess cover. Bring proof of your policy.
Bring a credit card in the main driver’s name with at least €250 available for the deposit.
Allow extra time: the shuttle ride is about 5 min each way, plus waiting.
Check the closing time (Daily 05:00–23:00; after-hours returns via drop boxes by the rental desks). If your flight lands late, call the desk: some wait, others close on time.
Same-to-same fuel: photograph the gauge at pickup and at return.

Enterprise at other airports and stations

Same brand, different counter. We rate each location on its own.

Enterprise at Dublin Airport: questions and answers

Is Enterprise at Dublin Airport any good?

Enterprise at Dublin Airport has a Counterwise Score of 7.1/10 (Mixed) and is ranked No. 1 of 7 desks at the airport. Main green flag: Well over 100 kept reviews praise friendly, professional and efficient staff, with quick handovers and returns, including at busy times.. Main red flag: Around ten recent reviews report disputed post-rental charges: damage for wheel marks or tyre gouges the renter says they did not cause, fuel fees despite a full tank or despite being told no refill was needed, and toll bills. A recent online legal-advice thread also describes a dispute over damage charges with this brand in Dublin..

Do I need a credit card to rent from Enterprise at Dublin Airport?

Yes. Enterprise at Dublin Airport requires a credit card in the main driver's name for the deposit.

How much is the deposit at Enterprise at Dublin Airport?

The typical deposit at Enterprise at Dublin Airport is €250. That is the lowest starting deposit at this airport.

Where is the Enterprise desk at Dublin Airport?

The Enterprise desk is off-site: the shuttle from Dublin Airport takes about 5 minutes. It shares the counter with Alamo and National.

What are the opening hours of Enterprise at Dublin Airport?

Enterprise at Dublin Airport is open Daily 05:00–23:00; after-hours returns via drop boxes by the rental desks. Fuel policy: same to same.

Other desks at Dublin Airport

Ranked by Counterwise Score. Compare all 7 desks side by side