No. 9 of 13 at MAH

Sixt

Name: Sixt at Menorca Airport: Counterwise rating
Item: Sixt (Menorca Airport)
Rating: 5.3
Author: Counterwise

at Menorca Airport

In terminalNo credit card needed

Medium consensus Check prices ↓

At a glance

Sixt at Menorca Airport is ranked No. 9 of 13 car rental desks at the airport, with a Counterwise Score of 5.3/10 (Poor).
The Sixt desk is inside the terminal at Menorca Airport.
No credit card is required (debit cards accepted); the typical deposit is €300.
Fuel policy: full to full. Opening hours: 07:30–19:30 daily.
Main red flag from travellers: Many recent reviews (about 15 since June 2026) report damage claims emailed a day or more after returning the car via the unattended key box, for scratches, a flat tyre or dents that the renters say were not theirs or were already on the car. Several say no check was done with an agent at pick-up or return, and several say they could only contest the claim with their own photos or video..

Based on 279 reviews analysed · Last updated 13 November 2026 · How scores work

The short version

Based on about 280 Google reviews after removing 15 unreliable ones (about 150 with usable text, the rest star-only), the desk gets many very positive reviews for fast key-box and app pick-up and good, often new cars. Since mid-2025, and especially June-October 2026, a large cluster of reviews reports damage charges claimed after unattended returns, together with counter upsells, price jumps and some long waits or late-night closures. Web evidence is thin, mostly undated, and largely about the brand elsewhere, so travellers should photograph or film the car thoroughly at both pick-up and return.

AI-assisted summary of 279 recent Google reviews and web reports, reviewed by our editor on 13 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Poor2.0/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 34 reports · high confidence.

Counter upselling(20% of score)

Poor4.0/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 18 reports · medium confidence.

Booking honoured(20% of score)

Poor4.5/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 24 reports · medium confidence.

Queue time(15% of score)

Mixed7.0/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 30 reports · medium confidence.

Car condition(15% of score)

Great8.0/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 35 reports · high confidence.

How this score was built

AI analysis of reviews and web reports (the sub-scores above, weighted): 4.5 · counts 70%
Star ratings on review platforms, rescaled against all desks we rate: 6.9 · counts 30%
16 of 295 recent reviews excluded as unreliable (solicited staff praise, duplicates). How we clean reviews
Pulled 12% toward the airport average, because recent reviews are few (113 after weighting by age).

Medium consensusOur independent signals mostly agree, with some differences.

What travellers flag

Red flags (5)

Many recent reviews (about 15 since June 2026) report damage claims emailed a day or more after returning the car via the unattended key box, for scratches, a flat tyre or dents that the renters say were not theirs or were already on the car. Several say no check was done with an agent at pick-up or return, and several say they could only contest the claim with their own photos or video.trustpilot.com
Several recent reviews describe counter upsells and price jumps: being offered a pricey upgrade when the booked category was said to be unavailable, being told the car was uninsured without desk cover despite third-party cover, or paying far more than the online price.
Several reviews in the last 12 months report extra charges or deposit problems after the rental: fuel top-up fees judged disproportionate, a parking ticket billed to the renter, a double rental charge, a deposit not refunded for over a month, and an extra day billed after an early pick-up.
Four reviews in the last 12 months report waits of 40-60+ minutes at pick-up, including a car not ready, a clerk not present and a closed desk after a flight delay with a phone line that did not resolve it. Two older reviews (Sept and Oct 2025) also report the desk closed early or at 23:00 for late arrivals.
Four reviews from Aug-Sept 2026 say the car was handed over very dirty on the outside. One reports staff blaming water restrictions, while the interiors were described as clean.

Green flags (4)

Pick-up and return via app, barcode and key box are described by many recent reviewers as fast and simple, often without needing to speak to anyone, with an immediate return confirmation email.
Cars are most often described as new, clean and well equipped, with several recent mentions of nearly new vehicles and some free or fairly priced upgrades.
Many reviewers describe friendly, efficient counter service, with options explained clearly and some noting little commercial pressure.
Several reviews describe the desk as inside the terminal with the cars about a 3-5 minute walk away in the car park, so no shuttle wait.

Practical facts

Location	Desk inside the terminalsource
Opening hours	07:30–19:30 dailysource
Credit card required	No, debit cards accepted (check conditions)source
Typical deposit	€300source
Fuel policy	Full to fullsource
Shares the desk with	Flizzr

“Not confirmed yet” means we have not verified that fact yet. We never guess.

Sources

Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 279 recent Google reviews of this desk, which we do not republish.

Before you go

Tick these off at the counter. (Nothing is saved; it's just for you.)

Take photos and a short video of the car at pickup, including wheels, windscreen and the fuel gauge.
Check the fuel level matches the contract before you drive off.
Decline duplicate insurance at the desk if you already have excess cover. Bring proof of your policy.
Check the closing time (07:30–19:30 daily). If your flight lands late, call the desk: some wait, others close on time.

Sixt at other airports and stations

Same brand, different counter. We rate each location on its own.

Sixt at Menorca Airport: questions and answers

Is Sixt at Menorca Airport any good?

Sixt at Menorca Airport has a Counterwise Score of 5.3/10 (Poor) and is ranked No. 9 of 13 desks at the airport. Main green flag: Pick-up and return via app, barcode and key box are described by many recent reviewers as fast and simple, often without needing to speak to anyone, with an immediate return confirmation email.. Main red flag: Many recent reviews (about 15 since June 2026) report damage claims emailed a day or more after returning the car via the unattended key box, for scratches, a flat tyre or dents that the renters say were not theirs or were already on the car. Several say no check was done with an agent at pick-up or return, and several say they could only contest the claim with their own photos or video..

Do I need a credit card to rent from Sixt at Menorca Airport?

No. Sixt at Menorca Airport does not require a credit card; debit cards are accepted. Check the conditions when you book.

How much is the deposit at Sixt at Menorca Airport?

The typical deposit at Sixt at Menorca Airport is €300. The lowest starting deposit at this airport is at Goldcar (€0–€950).

Where is the Sixt desk at Menorca Airport?

The Sixt desk is inside the terminal at Menorca Airport. It shares the counter with Flizzr.

What are the opening hours of Sixt at Menorca Airport?

Sixt at Menorca Airport is open 07:30–19:30 daily. Fuel policy: full to full.

Other desks at Menorca Airport

Ranked by Counterwise Score. Compare all 13 desks side by side