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Counterwise

No. 3 of 31 at PMO

Sixt

at Palermo Falcone Borsellino Airport

In terminal
Counterwise Score 7.4 out of 10, rated Mixed.Medium consensusCheck prices ↓

At a glance

  • Sixt at Palermo Falcone Borsellino Airport is ranked No. 3 of 31 car rental desks at the airport, with a Counterwise Score of 7.4/10 (Mixed).
  • The Sixt desk is inside the terminal at Palermo Airport.
  • The credit card rule is not confirmed yet; the deposit amount is not confirmed yet.
  • Fuel policy: full to full. Opening hours: 08:00–23:30 daily.
  • Main red flag from travellers: Many recent reviews report that the booked car was not available, was a different category from the one booked, or cost more at the counter than expected. Some describe a booking treated as forfeited after the pick-up time passed, or a replacement car that carried extra charges..

Based on 284 reviews analysed · Last updated · How scores work

The short version

Based on about 158 usable Google reviews after exclusions (mostly 5-star), this desk is rated very positively for fast pick-up, clean newer cars and helpful staff. The recurring complaints, many from the last three months, concern unavailable or changed cars, upsell pressure, and a few cases of refused rentals or post-rental charges. Web evidence is mostly older Reddit threads and undated aggregator pages and is broadly positive but thin.

AI-assisted summary of 284 recent Google reviews and web reports, reviewed by our editor on 12 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Mixed7.5/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 14 reports · medium confidence.

Counter upselling(20% of score)

Mixed6.0/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 18 reports · medium confidence.

Booking honoured(20% of score)

Poor5.0/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 26 reports · medium confidence.

Queue time(15% of score)

Mixed7.5/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 20 reports · medium confidence.

Car condition(15% of score)

Great8.3/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 22 reports · high confidence.

How this score was built

  • AI analysis of reviews and web reports (the sub-scores above, weighted): 6.8 · counts 70%
  • Star ratings on review platforms, rescaled against all desks we rate: 9.4 · counts 30%
  • 16 of 300 recent reviews excluded as unreliable (solicited staff praise, duplicates, other reasons). How we clean reviews
  • Pulled 8% toward the airport average, because recent reviews are few (162 after weighting by age).

Medium consensusOur independent signals mostly agree, with some differences.

What travellers flag

Red flags (4)

  • Many recent reviews report that the booked car was not available, was a different category from the one booked, or cost more at the counter than expected. Some describe a booking treated as forfeited after the pick-up time passed, or a replacement car that carried extra charges.
  • Several recent reviews describe pressure at the counter to take extra insurance or a more expensive car, including negative reactions to a refusal. Others report the opposite, so the experience appears to vary by agent.
  • Three reviews report rentals refused or made conditional at the desk over a driving licence (one foreign licence, one worn licence) or a card issuer. In one case this meant extra payment or no car.
  • Three reviews from the last 12 months report post-rental charges, namely an admin fee on a traffic fine, surcharged fines, and a large damage claim billed weeks later. One of these also reports no reply to a dispute.

Green flags (5)

  • Pick-up is often reported as quick, typically 4-10 minutes at the desk, especially with the app and digital check-in done in advance.
  • Free or offered upgrades are mentioned in about ten recent reviews, often to a larger or newer car at no extra cost.
  • Cars are frequently described as new, clean and well equipped, with only a few reports of dirty or faulty vehicles.
  • About seven reviews say insurance options were explained clearly and without pressure, and several report no problems at return when full cover was taken.
  • Several reviews report flexible handling outside opening hours (late arrivals, self-service returns, one early drop-off with no fuel penalty).

Practical facts

LocationDesk inside the terminalsource
Opening hours08:00–23:30 dailysource
Credit card requiredNot confirmed yet
Typical depositNot confirmed yet
Fuel policyFull to fullsource
Shares the desk withFlizzr

“Not confirmed yet” means we have not verified that fact yet. We never guess.

Sources

Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 284 recent Google reviews of this desk, which we do not republish.

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Sixt at other airports and stations

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Sixt at Palermo Airport: questions and answers

Is Sixt at Palermo Airport any good?

Sixt at Palermo Falcone Borsellino Airport has a Counterwise Score of 7.4/10 (Mixed) and is ranked No. 3 of 31 desks at the airport. Main green flag: Pick-up is often reported as quick, typically 4-10 minutes at the desk, especially with the app and digital check-in done in advance.. Main red flag: Many recent reviews report that the booked car was not available, was a different category from the one booked, or cost more at the counter than expected. Some describe a booking treated as forfeited after the pick-up time passed, or a replacement car that carried extra charges..

Do I need a credit card to rent from Sixt at Palermo Airport?

Not confirmed yet. We have not yet confirmed whether Sixt at Palermo Falcone Borsellino Airport accepts debit cards for the deposit. Check the rental terms when you book.

How much is the deposit at Sixt at Palermo Airport?

The deposit amount at Sixt at Palermo Falcone Borsellino Airport is not confirmed yet. Check the rental terms when you book. The lowest confirmed starting deposit at this airport is at Locauto (€100–€500).

Where is the Sixt desk at Palermo Airport?

The Sixt desk is inside the terminal at Palermo Airport. It shares the counter with Flizzr.

What are the opening hours of Sixt at Palermo Airport?

Sixt at Palermo Falcone Borsellino Airport is open 08:00–23:30 daily. Fuel policy: full to full.

Other desks at Palermo Airport

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