No. 12 of 17 at FAO

Sixt

Name: Sixt at Faro – Gago Coutinho International Airport: Counterwise rating
Item: Sixt (Faro – Gago Coutinho International Airport)
Rating: 4.8
Author: Counterwise

at Faro – Gago Coutinho International Airport

In terminal

Medium consensus Check prices ↓

At a glance

Sixt at Faro – Gago Coutinho International Airport is ranked No. 12 of 17 car rental desks at the airport, with a Counterwise Score of 4.8/10 (Poor).
The Sixt desk is inside the terminal at Faro Airport.
A credit card in the main driver's name is required; the deposit amount is not confirmed yet.
Fuel policy: full to full. Opening hours: 07:00–23:59 daily.
Main red flag from travellers: Many recent reviews say extra insurance, protection packages or services were added to the contract despite being declined, often discovered only when the card was charged after the rental; several report refund requests being rejected because a tablet signature was given..

Based on 272 reviews analysed · Last updated 12 November 2026 · How scores work

The short version

Based on about 270 usable Google reviews (28 excluded, 95 of the rest stars only), most reviews are positive about quick service and clean cars. However, a large cluster of recent reviews, especially from August to October 2026, reports declined insurance or extras charged afterwards, card-type refusals at pickup, disputed post-rental charges and slow complaint handling. Experiences vary widely, so check the contract and charges carefully and photograph the car; web evidence is mixed and partly old or undated.

AI-assisted summary of 272 recent Google reviews and web reports, reviewed by our editor on 12 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Poor2.5/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 45 reports · high confidence.

Counter upselling(20% of score)

Poor2.0/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 40 reports · high confidence.

Booking honoured(20% of score)

Poor3.0/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 30 reports · high confidence.

Queue time(15% of score)

Great8.0/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 28 reports · high confidence.

Car condition(15% of score)

Great8.5/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 28 reports · high confidence.

How this score was built

AI analysis of reviews and web reports (the sub-scores above, weighted): 4.2 · counts 70%
Star ratings on review platforms, rescaled against all desks we rate: 5.8 · counts 30%
28 of 300 recent reviews excluded as unreliable (solicited staff praise, other reasons, other locations). How we clean reviews
Pulled 9% toward the airport average, because recent reviews are few (148 after weighting by age).

Medium consensusOur independent signals mostly agree, with some differences.

What travellers flag

Red flags (5)

Many recent reviews say extra insurance, protection packages or services were added to the contract despite being declined, often discovered only when the card was charged after the rental; several report refund requests being rejected because a tablet signature was given.trustpilot.com uk.trustpilot.com
Numerous reviews from Aug-Oct 2026 report pickups refused because of the type of card (debit, business, online-bank credit card, or a second card demanded), after prepaying online; travellers then faced much higher walk-up prices or had to rent elsewhere.
Reports of toll-device and prepaid-fuel services presented as mandatory, cheaper than self-refuelling or refundable, followed by unexpected charges and slow or missing refunds (some taking weeks or months).
Several reviewers describe damage claims of several hundred euros after return, saying there was no joint check-in or check-out inspection and that the branch could not supply pre-rental documentation of the disputed area.uk.trustpilot.com trustpilot.com
A recurring complaint is that complaints about charges get slow or no answers from customer service, leading some travellers to go to their credit card provider or consumer bodies.trustpilot.com

Green flags (4)

Many reviews describe fast, friendly pickup with little or no queue, sometimes within about five minutes, and smooth returns outside the busiest peak days.
Cars are widely described as clean, new or low-mileage and matching the booked category, with some free upgrades reported.
A minority of reviews (about 7) say the desk explained cover clearly and did not push extras, suggesting the experience varies by agent or day.
A few travellers report fast deposit release or toll charges refunded as promised.

Practical facts

Location	Desk inside the terminalsource
Opening hours	07:00–23:59 dailysource
Credit card required	Yes, in the main driver’s namesource
Typical deposit	Not confirmed yet
Fuel policy	Full to fullsource
Shares the desk with	Flizzr

“Not confirmed yet” means we have not verified that fact yet. We never guess.

Sources

Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 272 recent Google reviews of this desk, which we do not republish.

Before you go

Tick these off at the counter. (Nothing is saved; it's just for you.)

Take photos and a short video of the car at pickup, including wheels, windscreen and the fuel gauge.
Check the fuel level matches the contract before you drive off.
Decline duplicate insurance at the desk if you already have excess cover. Bring proof of your policy.
Bring a credit card in the main driver’s name with enough available credit for the deposit (amount not confirmed yet).
Check the closing time (07:00–23:59 daily). If your flight lands late, call the desk: some wait, others close on time.

Sixt at other airports and stations

Same brand, different counter. We rate each location on its own.

Sixt at Faro Airport: questions and answers

Is Sixt at Faro Airport any good?

Sixt at Faro – Gago Coutinho International Airport has a Counterwise Score of 4.8/10 (Poor) and is ranked No. 12 of 17 desks at the airport. Main green flag: Many reviews describe fast, friendly pickup with little or no queue, sometimes within about five minutes, and smooth returns outside the busiest peak days.. Main red flag: Many recent reviews say extra insurance, protection packages or services were added to the contract despite being declined, often discovered only when the card was charged after the rental; several report refund requests being rejected because a tablet signature was given..

Do I need a credit card to rent from Sixt at Faro Airport?

Yes. Sixt at Faro – Gago Coutinho International Airport requires a credit card in the main driver's name for the deposit.

How much is the deposit at Sixt at Faro Airport?

The deposit amount at Sixt at Faro – Gago Coutinho International Airport is not confirmed yet. Check the rental terms when you book. The lowest confirmed starting deposit at this airport is at Record Go (from €0).

Where is the Sixt desk at Faro Airport?

The Sixt desk is inside the terminal at Faro Airport. It shares the counter with Flizzr.

What are the opening hours of Sixt at Faro Airport?

Sixt at Faro – Gago Coutinho International Airport is open 07:00–23:59 daily. Fuel policy: full to full.

Other desks at Faro Airport

Ranked by Counterwise Score. Compare all 17 desks side by side