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Counterwise

No. 6 of 16 at TFS

Sixt

at Tenerife South Airport

Shuttle 5 minNo credit card needed
Counterwise Score 5.3 out of 10, rated Poor.Medium consensusCheck prices ↓

At a glance

  • Sixt at Tenerife South Airport is ranked No. 6 of 16 car rental desks at the airport, with a Counterwise Score of 5.3/10 (Poor).
  • The Sixt desk is off-site: the shuttle from Tenerife South Airport takes about 5 minutes.
  • No credit card is required (debit cards accepted); the typical deposit is €300.
  • Fuel policy: full to full. Opening hours: 07:00–23:00 daily.
  • Main red flag from travellers: About a dozen recent reviews report damage charges or damage reports that customers say were not their fault, or were already present at pickup. Several say video taken at pickup was what protected them, and some report threatening follow-up emails months later..

Based on 257 reviews analysed · Last updated · How scores work

The short version

Based on about 258 recent Google reviews (126 of them star-only) after excluding 42 mostly staff-praise reviews, about 128 carry useful text. Most are very positive about friendly staff, new cars and quick handovers. A noticeable minority report pressure to upgrade or buy extra cover, unavailable booked categories, disputed damage or post-rental charges, slow deposit refunds and long shuttle waits at this off-site desk. Web evidence is mostly undated or promotional, so it adds little independent confirmation.

AI-assisted summary of 257 recent Google reviews and web reports, reviewed by our editor on 13 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Poor3.5/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 24 reports · high confidence.

Counter upselling(20% of score)

Poor4.0/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 16 reports · high confidence.

Booking honoured(20% of score)

Poor4.5/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 19 reports · medium confidence.

Queue time(15% of score)

Poor5.0/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 31 reports · medium confidence.

Car condition(15% of score)

Poor5.5/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 28 reports · medium confidence.

How this score was built

  • AI analysis of reviews and web reports (the sub-scores above, weighted): 4.3 · counts 70%
  • Star ratings on review platforms, rescaled against all desks we rate: 7.9 · counts 30%
  • 43 of 300 recent reviews excluded as unreliable (solicited staff praise). How we clean reviews
  • Pulled 9% toward the airport average, because recent reviews are few (154 after weighting by age).

Medium consensusOur independent signals mostly agree, with some differences.

What travellers flag

Red flags (5)

  • About a dozen recent reviews report damage charges or damage reports that customers say were not their fault, or were already present at pickup. Several say video taken at pickup was what protected them, and some report threatening follow-up emails months later.
  • Repeated reports of counter staff pushing a larger or more expensive car and extra insurance, often citing steep mountain roads. Several travellers say the claims about road conditions were exaggerated and the final price was far above what they booked.
  • Several reviews report deposits not returned for weeks or months, or unexpected post-rental charges such as fuel fees, a late-return fee, or a double payment. Customers also describe slow or no replies to their emails.
  • Around 8 reviews say the booked car category was not available on arrival. Some travellers were offered only a paid upgrade at a markedly higher price, while others received a free upgrade, so outcomes vary.
  • The branch is off-site and reached by shuttle. Many reviews report waits of 20-40 minutes for the shuttle (especially on return) and some report very long queues at the desk, against the 5-minute drive stated by the brand.

Green flags (5)

  • Staff are praised in a large share of recent reviews for being friendly, patient, multilingual and helpful with local tips, including for families with young children.
  • Many reviews describe new, clean, well-kept cars, including premium models and convertibles.
  • Several travellers whose booked category was unavailable received a free upgrade, and in some cases a swap to a smaller car was handled without fuss.
  • A number of reviews describe quick, smooth pickup and return, including late-night key drop-off in a box outside the office.
  • A few recent reviews report the deposit being released very quickly, once within hours and others within days.

Practical facts

LocationOff-site, shuttle about 5 minsource
Opening hours07:00–23:00 dailysource
Credit card requiredNo, debit cards accepted (check conditions)source
Typical deposit€300source
Fuel policyFull to fullsource
Shares the desk withFlizzr

“Not confirmed yet” means we have not verified that fact yet. We never guess.

Sources

Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 257 recent Google reviews of this desk, which we do not republish.

Before you go

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Sixt at other airports and stations

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Sixt at Tenerife South Airport: questions and answers

Is Sixt at Tenerife South Airport any good?

Sixt at Tenerife South Airport has a Counterwise Score of 5.3/10 (Poor) and is ranked No. 6 of 16 desks at the airport. Main green flag: Staff are praised in a large share of recent reviews for being friendly, patient, multilingual and helpful with local tips, including for families with young children.. Main red flag: About a dozen recent reviews report damage charges or damage reports that customers say were not their fault, or were already present at pickup. Several say video taken at pickup was what protected them, and some report threatening follow-up emails months later..

Do I need a credit card to rent from Sixt at Tenerife South Airport?

No. Sixt at Tenerife South Airport does not require a credit card; debit cards are accepted. Check the conditions when you book.

How much is the deposit at Sixt at Tenerife South Airport?

The typical deposit at Sixt at Tenerife South Airport is €300. The lowest starting deposit at this airport is at AutoReisen (€0).

Where is the Sixt desk at Tenerife South Airport?

The Sixt desk is off-site: the shuttle from Tenerife South Airport takes about 5 minutes. It shares the counter with Flizzr.

What are the opening hours of Sixt at Tenerife South Airport?

Sixt at Tenerife South Airport is open 07:00–23:00 daily. Fuel policy: full to full.

Other desks at Tenerife South Airport

Ranked by Counterwise Score. Compare all 16 desks side by side