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Counterwise

No. 13 of 13 at MAH

Goldcar

at Menorca Airport

Shuttle
Counterwise Score 2.3 out of 10, rated Poor.Low consensusCheck prices ↓

At a glance

  • Goldcar at Menorca Airport is ranked No. 13 of 13 car rental desks at the airport, with a Counterwise Score of 2.3/10 (Poor).
  • The Goldcar desk is off-site, reached by shuttle from Menorca Airport (ride time not confirmed yet).
  • A credit card in the main driver's name is required; the typical deposit is €0–€950.
  • Fuel policy: same to same. Opening hours: 07:00–23:00 daily.
  • Main red flag from travellers: Very many recent reviews describe strong pressure at the desk to buy the desk's own full cover, with broker or third-party cover said to be invalid and warnings of high charges for scratches over about 2 cm; some say they were told they could not get the car otherwise..

Based on 284 reviews analysed · Last updated · How scores work

The short version

Based on about 235 usable recent Google reviews of this off-site Goldcar desk (16 excluded), the dominant complaints are strong pressure to buy the desk's own cover, damage charges for small scratches, card and deposit rules, slow refunds and dirty cars. A minority report quick shuttle transfers, new cars and deposits returned within days, so experiences vary a lot. Web evidence is mostly undated and mixed, so it adds little.

AI-assisted summary of 284 recent Google reviews and web reports, reviewed by our editor on 13 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Poor2.5/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 100 reports · high confidence.

Counter upselling(20% of score)

Poor1.5/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 105 reports · high confidence.

Booking honoured(20% of score)

Poor2.5/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 60 reports · high confidence.

Queue time(15% of score)

Poor4.5/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 45 reports · medium confidence.

Car condition(15% of score)

Poor4.0/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 75 reports · high confidence.

How this score was built

  • AI analysis of reviews and web reports (the sub-scores above, weighted): 2.8 · counts 70%
  • Star ratings on review platforms, rescaled against all desks we rate: 0.1 · counts 30%
  • 16 of 300 recent reviews excluded as unreliable (solicited staff praise, duplicates, other locations). How we clean reviews
  • Pulled 6% toward the airport average, because recent reviews are few (216 after weighting by age).

Low consensusOur independent signals disagree: read the red and green flags before relying on the score.

What travellers flag

Red flags (5)

  • Very many recent reviews describe strong pressure at the desk to buy the desk's own full cover, with broker or third-party cover said to be invalid and warnings of high charges for scratches over about 2 cm; some say they were told they could not get the car otherwise.autoeurope.co.ukqeeq.comrentalcars.com
  • Many recent reviews report charges of roughly €100-300 for small scratches found on return, often under the front bumper, after cars were handed over very dirty and without a joint inspection; several say photos or videos were not accepted.
  • Numerous reviews say debit, prepaid or UK app-based cards were refused for the deposit, so travellers had to buy cover costing about €150-400 or hold €950-1,500 on a card.
  • Several recent reviews report surprise charges at the counter (upgrade, extra driver, out-of-hours fee, child seat) and some report bookings cancelled or refused after a flight delay or driver-name issue, with no car or refund.
  • Deposit and fuel-deposit refunds are reported as slow (several weeks) by a notable group of reviewers, and a number dispute fuel penalties despite returning the car full.

Green flags (4)

  • A good number of recent reviews say the cars were new or nearly new, including hybrids and automatics, and better than expected, apart from dusty exteriors.
  • About a dozen reviewers, mostly those who declined extra cover or took the desk's own cover, report fuel or card deposits released within days and no damage disputes on return.
  • Some recent reviewers report a frequent shuttle, a short ride of about 5 minutes and pick-up or return completed within 10-20 minutes.
  • A few travellers with delayed flights say staff waited for them past closing time.

Practical facts

LocationOff-site, by shuttle (ride time not confirmed yet)source
Opening hours07:00–23:00 dailysource
Credit card requiredYes, in the main driver’s namesource
Typical deposit€0–€950source
Fuel policySame to samesource
Shares the desk withKey'n Go, Rhodium

“Not confirmed yet” means we have not verified that fact yet. We never guess.

Sources

Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 284 recent Google reviews of this desk, which we do not republish.

Before you go

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Goldcar at other airports and stations

Same brand, different counter. We rate each location on its own.

Goldcar at Menorca Airport: questions and answers

Is Goldcar at Menorca Airport any good?

Goldcar at Menorca Airport has a Counterwise Score of 2.3/10 (Poor) and is ranked No. 13 of 13 desks at the airport. Main green flag: A good number of recent reviews say the cars were new or nearly new, including hybrids and automatics, and better than expected, apart from dusty exteriors.. Main red flag: Very many recent reviews describe strong pressure at the desk to buy the desk's own full cover, with broker or third-party cover said to be invalid and warnings of high charges for scratches over about 2 cm; some say they were told they could not get the car otherwise..

Do I need a credit card to rent from Goldcar at Menorca Airport?

Yes. Goldcar at Menorca Airport requires a credit card in the main driver's name for the deposit.

How much is the deposit at Goldcar at Menorca Airport?

The typical deposit at Goldcar at Menorca Airport is €0–€950. That is the lowest starting deposit at this airport.

Where is the Goldcar desk at Menorca Airport?

The Goldcar desk is off-site, reached by shuttle from Menorca Airport (ride time not confirmed yet). It shares the counter with Key'n Go and Rhodium.

What are the opening hours of Goldcar at Menorca Airport?

Goldcar at Menorca Airport is open 07:00–23:00 daily. Fuel policy: same to same.

Other desks at Menorca Airport

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