No. 15 of 17 at LPA

Goldcar

Name: Goldcar at Gran Canaria Airport: Counterwise rating
Item: Goldcar (Gran Canaria Airport)
Rating: 3.9
Author: Counterwise

at Gran Canaria Airport

In terminal

High consensus Check prices ↓

At a glance

Goldcar at Gran Canaria Airport is ranked No. 15 of 17 car rental desks at the airport, with a Counterwise Score of 3.9/10 (Poor).
The Goldcar desk is inside the terminal at Gran Canaria Airport.
A credit card in the main driver's name is required; the typical deposit is €0–€950.
Fuel policy: same to same. Opening hours: 07:00–22:59 daily.
Main red flag from travellers: Many recent reviews report damage charges or fuel/admin fees applied after the rental, often for marks travellers say were already on the car or were not checked in front of them at return. Slow or unanswered deposit and fuel-deposit refunds are also reported, and several charges were dropped only after customers sent photo or video proof..

Based on 290 reviews analysed · Last updated 13 November 2026 · How scores work

The short version

Based on about 290 Google reviews after excluding 10 (roughly 215 with text, mostly recent, many in Spanish), this desk is sharply polarised: many travellers praise fast pick-up, Key'n Go and low prices, while a large minority report disputed damage or fuel charges, insurance pressure, extra amounts at the counter, long waits and poorly prepared cars. Web evidence is mostly undated forum and review-site posts and is broadly negative, so it is weak on its own but consistent with the reviews. Document the car's condition carefully at pickup and return, and check what your booking and card cover before you travel.

AI-assisted summary of 290 recent Google reviews and web reports, reviewed by our editor on 13 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Poor3.5/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 58 reports · high confidence.

Counter upselling(20% of score)

Poor3.0/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 36 reports · high confidence.

Booking honoured(20% of score)

Poor3.5/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 44 reports · high confidence.

Queue time(15% of score)

Poor5.5/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 47 reports · medium confidence.

Car condition(15% of score)

Poor4.5/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 46 reports · high confidence.

How this score was built

AI analysis of reviews and web reports (the sub-scores above, weighted): 3.9 · counts 70%
Star ratings on review platforms, rescaled against all desks we rate: 3.6 · counts 30%
10 of 300 recent reviews excluded as unreliable (solicited staff praise, duplicates, other locations). How we clean reviews
Pulled 7% toward the airport average, because recent reviews are few (209 after weighting by age).

High consensusOur independent signals (AI review analysis, web reports and star ratings) point the same way.

What travellers flag

Red flags (5)

Many recent reviews report damage charges or fuel/admin fees applied after the rental, often for marks travellers say were already on the car or were not checked in front of them at return. Slow or unanswered deposit and fuel-deposit refunds are also reported, and several charges were dropped only after customers sent photo or video proof.
Repeated reports of pressure at the counter to buy the desk's own insurance, including cover bought through brokers or airlines being described as not valid, with a large card hold as the alternative.
Many travellers say the amount payable at the counter was well above the prepaid online price (extra insurance, taxes, fuel deposit). Others report rentals refused or reworked over credit/debit card rules or a name mismatch, or a different car category.
Long waits to collect the car are reported, up to 2 hours or more. Arriving before the booked pick-up time often leads to being asked to wait or pay extra for an immediately available car.tripadvisor.com
A sizeable number of recent reviews describe dirty interiors, empty washer fluid, heavily marked cars, tyre warnings or breakdowns that required a car swap at the airport.

Green flags (4)

Many recent reviews describe quick, easy pick-up and drop-off, including the Key'n Go self-service keys, with returns taking minutes in several cases.
Several travellers report the deposit and fuel hold released within days, and the return inspection settled on the spot when they could show their own photos or video.
Several reviewers say the contract, insurance and deposit were explained clearly with no hard sell, including some who declined extra cover.
A few reviews say a free upgrade or a spare car was provided when the booked category was unavailable, and many praise low prices and good value.

Practical facts

Location	Desk inside the terminalsource
Opening hours	07:00–22:59 dailysource
Credit card required	Yes, in the main driver’s namesource
Typical deposit	€0–€950source
Fuel policy	Same to samesource
Shares the desk with	InterRent, Rhodium, Key'n Go, Fox

“Not confirmed yet” means we have not verified that fact yet. We never guess.

Sources

Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 290 recent Google reviews of this desk, which we do not republish.

Before you go

Tick these off at the counter. (Nothing is saved; it's just for you.)

Take photos and a short video of the car at pickup, including wheels, windscreen and the fuel gauge.
Check the fuel level matches the contract before you drive off.
Decline duplicate insurance at the desk if you already have excess cover. Bring proof of your policy.
Bring a credit card in the main driver’s name with at least €950 available for the deposit.
Check the closing time (07:00–22:59 daily). If your flight lands late, call the desk: some wait, others close on time.
Same-to-same fuel: photograph the gauge at pickup and at return.

Goldcar at other airports and stations

Same brand, different counter. We rate each location on its own.

Goldcar at Gran Canaria Airport: questions and answers

Is Goldcar at Gran Canaria Airport any good?

Goldcar at Gran Canaria Airport has a Counterwise Score of 3.9/10 (Poor) and is ranked No. 15 of 17 desks at the airport. Main green flag: Many recent reviews describe quick, easy pick-up and drop-off, including the Key'n Go self-service keys, with returns taking minutes in several cases.. Main red flag: Many recent reviews report damage charges or fuel/admin fees applied after the rental, often for marks travellers say were already on the car or were not checked in front of them at return. Slow or unanswered deposit and fuel-deposit refunds are also reported, and several charges were dropped only after customers sent photo or video proof..

Do I need a credit card to rent from Goldcar at Gran Canaria Airport?

Yes. Goldcar at Gran Canaria Airport requires a credit card in the main driver's name for the deposit.

How much is the deposit at Goldcar at Gran Canaria Airport?

The typical deposit at Goldcar at Gran Canaria Airport is €0–€950. The lowest starting deposit at this airport is at AutoReisen (€0).

Where is the Goldcar desk at Gran Canaria Airport?

The Goldcar desk is inside the terminal at Gran Canaria Airport. It shares the counter with InterRent, Rhodium, Key'n Go and Fox.

What are the opening hours of Goldcar at Gran Canaria Airport?

Goldcar at Gran Canaria Airport is open 07:00–22:59 daily. Fuel policy: same to same.

Other desks at Gran Canaria Airport

Ranked by Counterwise Score. Compare all 17 desks side by side