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Counterwise

No. 20 of 27 at OPO

Centauro

at Porto Francisco Sá Carneiro Airport

Shuttle 3 min
Counterwise Score 4.5 out of 10, rated Poor.High consensusCheck prices ↓

At a glance

  • Centauro at Porto Francisco Sá Carneiro Airport is ranked No. 20 of 27 car rental desks at the airport, with a Counterwise Score of 4.5/10 (Poor).
  • The Centauro desk is off-site: the shuttle from Porto Airport takes about 3 minutes.
  • A credit card in the main driver's name is required; the typical deposit is €100–€2,100.
  • Fuel policy: same to same. Opening hours: 07:00–23:00 daily.
  • Main red flag from travellers: Around 30 recent reviews report that fuel and toll holds were only partly refunded, refunded after weeks, or not refunded, often with no response to emails or complaint forms and an automated customer-service channel..

Based on 292 reviews analysed · Last updated · How scores work

The short version

Based on about 205 useful Google reviews of this desk (300 listed; 79 are star-only and 8 were excluded), experiences are polarised. Cars, shuttle and pickup speed are mostly praised, but many recent reviews report disputed rim-damage, cleaning, fuel and toll charges, slow or missing refunds, cross-border fines and hard-to-reach customer service. Web evidence is mixed and mostly undated or older, so travellers should photograph the car at pickup and keep records of every deposit.

AI-assisted summary of 292 recent Google reviews and web reports, reviewed by our editor on 12 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Poor2.5/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 80 reports · high confidence.

Counter upselling(20% of score)

Poor4.0/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 20 reports · medium confidence.

Booking honoured(20% of score)

Poor4.0/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 55 reports · high confidence.

Queue time(15% of score)

Mixed7.0/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 30 reports · medium confidence.

Car condition(15% of score)

Mixed7.0/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 50 reports · high confidence.

How this score was built

  • AI analysis of reviews and web reports (the sub-scores above, weighted): 4.5 · counts 70%
  • Star ratings on review platforms, rescaled against all desks we rate: 4.6 · counts 30%
  • 8 of 300 recent reviews excluded as unreliable (solicited staff praise, other locations, duplicates…). How we clean reviews
  • Pulled 7% toward the airport average, because recent reviews are few (202 after weighting by age).

High consensusOur independent signals (AI review analysis, web reports and star ratings) point the same way.

What travellers flag

Red flags (5)

  • Around 30 recent reviews report that fuel and toll holds were only partly refunded, refunded after weeks, or not refunded, often with no response to emails or complaint forms and an automated customer-service channel.trustpilot.com
  • About 15 reviews, mostly from the last 3 months, report charges of roughly 500-600 EUR for small wheel-rim damage that travellers say was already on the car or was minor, sometimes after photo evidence was ignored; similar reports appear on a 2025 forum thread.reddit.com
  • About 10 reviews describe being made to buy the desk's own cover, often after a credit card was refused because the printed name did not match in full or because third-party or broker cover was not accepted.
  • About 9 reviews report cross-border fines or fees (about 200 EUR or more) charged at return, with travellers saying the rule was not explained at pickup.
  • About 7 reviews report a 100-120 EUR cleaning fee, or a demand to vacuum the car, over sand or crumbs at return, sometimes with the option to clean it withdrawn once the traveller asked questions.

Green flags (4)

  • About 35 reviews describe new or nearly new, clean, low-mileage cars with good equipment.
  • Many reviews report quick pickup and return, with a short yellow shuttle ride from the terminal and keys often in 5-10 minutes.
  • Around 10 reviews say the Premium or full-cover rate was good value, with no excess, no pushy selling and few surprises at the desk.
  • Several reviews report fuel and toll holds released within days to two weeks, with only the actual toll use deducted.

Practical facts

LocationOff-site, shuttle about 3 minsource
Opening hours07:00–23:00 dailysource
Credit card requiredYes, in the main driver’s namesource
Typical deposit€100–€2,100source
Fuel policySame to samesource
Shares the desk withNo other brands

“Not confirmed yet” means we have not verified that fact yet. We never guess.

Sources

Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 292 recent Google reviews of this desk, which we do not republish.

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Centauro at other airports and stations

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Centauro at Porto Airport: questions and answers

Is Centauro at Porto Airport any good?

Centauro at Porto Francisco Sá Carneiro Airport has a Counterwise Score of 4.5/10 (Poor) and is ranked No. 20 of 27 desks at the airport. Main green flag: About 35 reviews describe new or nearly new, clean, low-mileage cars with good equipment.. Main red flag: Around 30 recent reviews report that fuel and toll holds were only partly refunded, refunded after weeks, or not refunded, often with no response to emails or complaint forms and an automated customer-service channel..

Do I need a credit card to rent from Centauro at Porto Airport?

Yes. Centauro at Porto Francisco Sá Carneiro Airport requires a credit card in the main driver's name for the deposit.

How much is the deposit at Centauro at Porto Airport?

The typical deposit at Centauro at Porto Francisco Sá Carneiro Airport is €100–€2,100. The lowest starting deposit at this airport is at Klass Wagen (from €0).

Where is the Centauro desk at Porto Airport?

The Centauro desk is off-site: the shuttle from Porto Airport takes about 3 minutes.

What are the opening hours of Centauro at Porto Airport?

Centauro at Porto Francisco Sá Carneiro Airport is open 07:00–23:00 daily. Fuel policy: same to same.

Other desks at Porto Airport

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