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Counterwise

No. 12 of 13 at MAH

Hertz

at Menorca Airport

In terminalNo credit card needed
Counterwise Score 4.7 out of 10, rated Poor.Low consensusCheck prices ↓

At a glance

  • Hertz at Menorca Airport is ranked No. 12 of 13 car rental desks at the airport, with a Counterwise Score of 4.7/10 (Poor).
  • The Hertz desk is inside the terminal at Menorca Airport.
  • No credit card is required (debit cards accepted); the typical deposit is €200–€700.
  • Fuel policy: full to full. Opening hours: 07:00–23:00 daily; from 1 November 2026 07:00–22:00 daily.
  • Main red flag from travellers: Many reviews from the last few months say a 200-700 EUR deposit had still not come back weeks after the rental; some reviewers believe it was charged rather than held. One reviewer says the company later acknowledged an error..

Based on 75 reviews analysed · Last updated · How scores work

The short version

Based on 67 written Google reviews after exclusions, the counter is described as quick, in the terminal, with mostly new and clean cars. Recent months (July-November 2026) show a cluster of complaints about deposits not returned for weeks, post-rental charges and an unreachable customer service. Web evidence is thin and mostly undated booking-site pages, so treat the picture as mixed and check the contract and photograph the car at pickup.

AI-assisted summary of 75 recent Google reviews and web reports, reviewed by our editor on 13 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Poor2.5/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 31 reports · high confidence.

Counter upselling(20% of score)

Poor5.0/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 7 reports · medium confidence.

Booking honoured(20% of score)

Mixed6.0/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 11 reports · medium confidence.

Queue time(15% of score)

Mixed7.5/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 14 reports · high confidence.

Car condition(15% of score)

Great8.0/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 15 reports · high confidence.

How this score was built

  • AI analysis of reviews and web reports (the sub-scores above, weighted): 5.3 · counts 70%
  • Star ratings on review platforms, rescaled against all desks we rate: 2.2 · counts 30%
  • 5 of 80 recent reviews excluded as unreliable (solicited staff praise, duplicates). How we clean reviews
  • Pulled 26% toward the airport average, because recent reviews are few (44 after weighting by age).

Low consensusOur independent signals disagree: read the red and green flags before relying on the score.

What travellers flag

Red flags (5)

  • Many reviews from the last few months say a 200-700 EUR deposit had still not come back weeks after the rental; some reviewers believe it was charged rather than held. One reviewer says the company later acknowledged an error.
  • Several recent reviews dispute damage or admin charges, mostly for scratches the travellers say were already on the car, billed after return and hard to contest.
  • Reviewers report unexpected extra charges after return, such as fuel despite a full tank, an upgrade never priced at the counter, or insurance they declined.
  • Repeated reports that the desk cannot be reached by phone and that email complaints go unanswered or are slow.
  • A few recent reviews say optional insurance or higher daily prices were added to the contract without being agreed, so the paperwork needs checking before signing.

Green flags (3)

  • Pickup and return are usually described as quick, with the counter next to baggage claim and the car a short walk away in the car park.
  • Cars are often reported as new, clean and in good technical condition.
  • Several travellers report helpful desk staff who solved problems such as late arrivals, a cancelled flight, or a returned lost item.

Practical facts

LocationDesk inside the terminalsource
Opening hours07:00–23:00 daily; from 1 November 2026 07:00–22:00 dailysource
Credit card requiredNo, debit cards accepted (check conditions)source
Typical deposit€200–€700source
Fuel policyFull to fullsource
Shares the desk withDollar, Thrifty

“Not confirmed yet” means we have not verified that fact yet. We never guess.

Sources

Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 75 recent Google reviews of this desk, which we do not republish.

Before you go

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Hertz at other airports and stations

Same brand, different counter. We rate each location on its own.

Hertz at Menorca Airport: questions and answers

Is Hertz at Menorca Airport any good?

Hertz at Menorca Airport has a Counterwise Score of 4.7/10 (Poor) and is ranked No. 12 of 13 desks at the airport. Main green flag: Pickup and return are usually described as quick, with the counter next to baggage claim and the car a short walk away in the car park.. Main red flag: Many reviews from the last few months say a 200-700 EUR deposit had still not come back weeks after the rental; some reviewers believe it was charged rather than held. One reviewer says the company later acknowledged an error..

Do I need a credit card to rent from Hertz at Menorca Airport?

No. Hertz at Menorca Airport does not require a credit card; debit cards are accepted. Check the conditions when you book.

How much is the deposit at Hertz at Menorca Airport?

The typical deposit at Hertz at Menorca Airport is €200–€700. The lowest starting deposit at this airport is at Goldcar (€0–€950).

Where is the Hertz desk at Menorca Airport?

The Hertz desk is inside the terminal at Menorca Airport. It shares the counter with Dollar and Thrifty.

What are the opening hours of Hertz at Menorca Airport?

Hertz at Menorca Airport is open 07:00–23:00 daily; from 1 November 2026 07:00–22:00 daily. Fuel policy: full to full.

Other desks at Menorca Airport

Ranked by Counterwise Score. Compare all 13 desks side by side