Skip to content
Counterwise

No. 11 of 12 at FUE

Hertz

at Fuerteventura Airport

In terminal
Counterwise Score 2.7 out of 10, rated Poor.Medium consensusCheck prices ↓

At a glance

  • Hertz at Fuerteventura Airport is ranked No. 11 of 12 car rental desks at the airport, with a Counterwise Score of 2.7/10 (Poor).
  • The Hertz desk is inside the terminal at Fuerteventura Airport.
  • A credit card in the main driver's name is required; the typical deposit is €200–€700.
  • Fuel policy: full to full. Opening hours: 07:30–22:30 daily.
  • Main red flag from travellers: Dozens of recent reviews describe heavy pressure at the desk to buy the desk's own excess cover, including when the traveller had already bought cover elsewhere. Some say they were told they would not get the car otherwise, and others were steered towards a pricier car with claims about off-road driving..

Based on 178 reviews analysed · Last updated · How scores work

The short version

Based on about 158 informative Google reviews (3 excluded, 7 star-only ratings), this shared Hertz/Thrifty/Dollar desk draws many recent complaints about strong insurance upselling, deposit and card rules used to push cover, and long pickup queues. Reports of disputed scratch charges and of deposit money turning into insurance fees are recurring but are a minority of all reviews. Travellers booking through Sunny Cars or with the Hertz loyalty club report much smoother experiences, and the web evidence is mostly undated and also leans negative.

AI-assisted summary of 178 recent Google reviews and web reports, reviewed by our editor on 13 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Poor3.0/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 60 reports · high confidence.

Counter upselling(20% of score)

Poor1.5/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 80 reports · high confidence.

Booking honoured(20% of score)

Poor2.5/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 45 reports · high confidence.

Queue time(15% of score)

Poor3.0/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 50 reports · high confidence.

Car condition(15% of score)

Mixed6.5/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 35 reports · medium confidence.

How this score was built

  • AI analysis of reviews and web reports (the sub-scores above, weighted): 3.1 · counts 70%
  • Star ratings on review platforms, rescaled against all desks we rate: 0.0 · counts 30%
  • 3 of 181 recent reviews excluded as unreliable (solicited staff praise, other locations). How we clean reviews
  • Pulled 16% toward the airport average, because recent reviews are few (79 after weighting by age).

Medium consensusOur independent signals mostly agree, with some differences.

What travellers flag

Red flags (5)

  • Dozens of recent reviews describe heavy pressure at the desk to buy the desk's own excess cover, including when the traveller had already bought cover elsewhere. Some say they were told they would not get the car otherwise, and others were steered towards a pricier car with claims about off-road driving.discovercars.comtrustpilot.com
  • About a dozen reviews from the last year say that rules on which bank cards can hold the deposit were used to steer travellers into the desk's own cover. Reported cases include credit cards said to be unaccepted, debit cards, and cards from online banks.
  • Several recent reviews say the signature requested at the desk was presented as a deposit but later turned out to be a charge for insurance they had declined. Some travellers reported failed attempts to get this reversed and needed their card issuer to step in.
  • Several reviews from the last year report charges for small marks that travellers say were already on the car, sometimes after a long inspection at return. Some also say the condition report was only emailed after signing. Several only avoided charges because they had their own photos or videos.wanderlog.comie.trustpilot.com
  • Waits of one hour or more to collect the car are reported in about 14 reviews from the past year, often with only one or two counters open and many people in line. Several say online check-in did not shorten the process.

Green flags (4)

  • Travellers who booked through Sunny Cars, or who use the Hertz loyalty club or fast lane, often report quick pickups with little or no insurance pressure and no card hassle.
  • Car returns are frequently described as fast and straightforward, often only a few minutes.
  • A number of travellers report receiving recent, clean cars, sometimes with a free upgrade.
  • Some reviews describe deposits released within hours or a couple of days after return, though most of these reports are more than a year old.

Practical facts

LocationDesk inside the terminalsource
Opening hours07:30–22:30 dailysource
Credit card requiredYes, in the main driver’s namesource
Typical deposit€200–€700source
Fuel policyFull to fullsource
Shares the desk withThrifty, Dollar

“Not confirmed yet” means we have not verified that fact yet. We never guess.

Sources

Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 178 recent Google reviews of this desk, which we do not republish.

Before you go

Tick these off at the counter. (Nothing is saved; it's just for you.)

Hertz at other airports and stations

Same brand, different counter. We rate each location on its own.

Hertz at Fuerteventura Airport: questions and answers

Is Hertz at Fuerteventura Airport any good?

Hertz at Fuerteventura Airport has a Counterwise Score of 2.7/10 (Poor) and is ranked No. 11 of 12 desks at the airport. Main green flag: Travellers who booked through Sunny Cars, or who use the Hertz loyalty club or fast lane, often report quick pickups with little or no insurance pressure and no card hassle.. Main red flag: Dozens of recent reviews describe heavy pressure at the desk to buy the desk's own excess cover, including when the traveller had already bought cover elsewhere. Some say they were told they would not get the car otherwise, and others were steered towards a pricier car with claims about off-road driving..

Do I need a credit card to rent from Hertz at Fuerteventura Airport?

Yes. Hertz at Fuerteventura Airport requires a credit card in the main driver's name for the deposit.

How much is the deposit at Hertz at Fuerteventura Airport?

The typical deposit at Hertz at Fuerteventura Airport is €200–€700. The lowest starting deposit at this airport is at AutoReisen (€0).

Where is the Hertz desk at Fuerteventura Airport?

The Hertz desk is inside the terminal at Fuerteventura Airport. It shares the counter with Thrifty and Dollar.

What are the opening hours of Hertz at Fuerteventura Airport?

Hertz at Fuerteventura Airport is open 07:30–22:30 daily. Fuel policy: full to full.

Other desks at Fuerteventura Airport

Ranked by Counterwise Score. Compare all 12 desks side by side