No. 8 of 13 at MAH

Budget

Name: Budget at Menorca Airport: Counterwise rating
Item: Budget (Menorca Airport)
Rating: 5.3
Author: Counterwise

at Menorca Airport

In terminal

High consensus Check prices ↓

At a glance

Budget at Menorca Airport is ranked No. 8 of 13 car rental desks at the airport, with a Counterwise Score of 5.3/10 (Poor).
The Budget desk is inside the terminal at Menorca Airport.
A credit card in the main driver's name is required; the deposit amount is not confirmed yet.
Fuel policy: full to full. Opening hours: 07:00–22:00 daily.
Main red flag from travellers: A dozen or more reviews from the last 12 months report damage charges, often arriving by email shortly after drop-off, for scratches the renters say were already there or that were found after they left; several say the check-in inspection was missing or incomplete and several say staff gave an all-clear at return..

Based on 172 reviews analysed · Last updated 13 November 2026 · How scores work

The short version

Based on 143 recent Google reviews with text (one excluded as staff-praise, plus 29 star-only ratings counted separately), this Budget desk is praised for its convenient in-terminal counter, quick handovers and new, clean cars. However, a clear and recent cluster of reviews, mostly from June to November 2026, reports damage charges for scratches renters say were already there, slow or missing deposit refunds and fuel or cleaning fees, with little success in disputing them. Travellers should photograph or film the car thoroughly at pick-up and return and check the signed contract for added options; web evidence for this desk is thin and mostly undated.

AI-assisted summary of 172 recent Google reviews and web reports, reviewed by our editor on 13 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Poor2.5/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 32 reports · high confidence.

Counter upselling(20% of score)

Poor5.5/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 11 reports · medium confidence.

Booking honoured(20% of score)

Poor5.5/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 16 reports · medium confidence.

Queue time(15% of score)

Great8.0/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 17 reports · high confidence.

Car condition(15% of score)

Great8.5/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 26 reports · high confidence.

How this score was built

AI analysis of reviews and web reports (the sub-scores above, weighted): 5.4 · counts 70%
Star ratings on review platforms, rescaled against all desks we rate: 4.9 · counts 30%
1 of 173 recent reviews excluded as unreliable (solicited staff praise). How we clean reviews
Pulled 12% toward the airport average, because recent reviews are few (105 after weighting by age).

High consensusOur independent signals (AI review analysis, web reports and star ratings) point the same way.

What travellers flag

Red flags (5)

A dozen or more reviews from the last 12 months report damage charges, often arriving by email shortly after drop-off, for scratches the renters say were already there or that were found after they left; several say the check-in inspection was missing or incomplete and several say staff gave an all-clear at return.trustpilot.com
Several recent reviews report deposits kept or not refunded weeks to a month after return, with disputes and refund requests going unanswered.
Customers report difficulty reaching the desk or customer service, with unanswered emails, calls that go nowhere or a premium-rate phone number, especially when trying to dispute a charge.
A few recent reviews report a prepaid fuel option added to the contract without being clearly explained, sometimes leading to paying for fuel twice or being charged far more than the fuel used.
Several recent reviews report extra fees after return, including cleaning charges for sand (€40-50), a large charge for returning about 22 minutes late, and an airport pick-up fee not in the contract.

Green flags (5)

The desk is in the arrivals hall and many reviews describe quick, simple pick-up and return with cars parked nearby.
A large number of reviews describe new, clean, well-kept cars, and some report free upgrades or a car better than the one booked.
Several reviews report no pressure to buy extras and no surprise charges at pick-up or return.
Out-of-hours returns via a key box are available and several reviewers used them without problems.qeeq.com
Some travellers report staff helping when something went wrong, such as recovering a forgotten wallet, recording pre-existing damage without charge, or stepping in after another supplier failed.

Practical facts

Location	Desk inside the terminalsource
Opening hours	07:00–22:00 dailysource
Credit card required	Yes, in the main driver’s namesource
Typical deposit	Not confirmed yet
Fuel policy	Full to fullsource
Shares the desk with	Avis

“Not confirmed yet” means we have not verified that fact yet. We never guess.

Sources

Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 172 recent Google reviews of this desk, which we do not republish.

Before you go

Tick these off at the counter. (Nothing is saved; it's just for you.)

Take photos and a short video of the car at pickup, including wheels, windscreen and the fuel gauge.
Check the fuel level matches the contract before you drive off.
Decline duplicate insurance at the desk if you already have excess cover. Bring proof of your policy.
Bring a credit card in the main driver’s name with enough available credit for the deposit (amount not confirmed yet).
Check the closing time (07:00–22:00 daily). If your flight lands late, call the desk: some wait, others close on time.

Budget at other airports and stations

Same brand, different counter. We rate each location on its own.

Budget at Menorca Airport: questions and answers

Is Budget at Menorca Airport any good?

Budget at Menorca Airport has a Counterwise Score of 5.3/10 (Poor) and is ranked No. 8 of 13 desks at the airport. Main green flag: The desk is in the arrivals hall and many reviews describe quick, simple pick-up and return with cars parked nearby.. Main red flag: A dozen or more reviews from the last 12 months report damage charges, often arriving by email shortly after drop-off, for scratches the renters say were already there or that were found after they left; several say the check-in inspection was missing or incomplete and several say staff gave an all-clear at return..

Do I need a credit card to rent from Budget at Menorca Airport?

Yes. Budget at Menorca Airport requires a credit card in the main driver's name for the deposit.

How much is the deposit at Budget at Menorca Airport?

The deposit amount at Budget at Menorca Airport is not confirmed yet. Check the rental terms when you book. The lowest confirmed starting deposit at this airport is at Goldcar (€0–€950).

Where is the Budget desk at Menorca Airport?

The Budget desk is inside the terminal at Menorca Airport. It shares the counter with Avis.

What are the opening hours of Budget at Menorca Airport?

Budget at Menorca Airport is open 07:00–22:00 daily. Fuel policy: full to full.

Other desks at Menorca Airport

Ranked by Counterwise Score. Compare all 13 desks side by side