MAH · Report · November 2026
Menorca Airport car hire report
Key numbers for the 13 car rental desks we rate at Menorca Airport (MAH), computed from our published data.
Data updated · reviewed by our editor on · Methodology
- Desks rated
- 13
- 2,864 reviews analysed
- Average score
- 5.7/10
- median 5.4
- Median starting deposit
- €200
- 7 of 13 deposits known
- No credit card needed
- 31%
- 4 of 13 desks, 3 not confirmed
Key findings
- Counterwise rates 13 car rental desks at Menorca Airport (MAH): 1 Great (8 or more out of 10), 4 Mixed (6 to 7.9) and 8 Poor (below 6). The average Counterwise Score is 5.7/10.
- The best-rated desk at Menorca Airport is Hiper Rent a Car (8.3/10); the lowest-rated is Goldcar (2.3/10).
- Where the deposit is known (7 of 13 desks), the typical starting deposit at Menorca Airport is €200 (median), from €0 at Goldcar up to €1,000 at Click&Rent.
- 4 of 13 desks at Menorca Airport (31%) do not require a credit card (debit cards accepted); the card rule is not confirmed yet for 3 desks.
- 6 desks at Menorca Airport are in or next to the terminal (average score 5.4) and 7 are off-site, reached by shuttle (average 6.0).
- The most common traveller complaints at Menorca Airport are damage charges after return (11 of 13 desks), pressure to buy insurance or extras (9 of 13 desks) and fuel charges or fuel policy (9 of 13 desks).
Score distribution
How the 13 desks split across our score bands.
- Great (8 to 10)1 of 13 desks · 8%
- Mixed (6 to 7.9)4 of 13 desks · 31%
- Poor (below 6)8 of 13 desks · 62%
Owners Cars, Avis, Budget, Sixt, Click&Rent, Europcar, Hertz, Goldcar
Best and worst desks
Best rated
- 1. Hiper Rent a CarDozens of recent reviews describe a simple deposit set-up: only a fuel hold of roughly 80-95 EUR on the card, released the same day, or no deposit at all with the desk's own full cover.8.3 · Great
- 2. Autos MenorcaPick-up and return are usually fast: shuttle waits are short, and many reviewers report keys in well under 10 minutes and an easy return.7.5 · Mixed
- 3. Autos VallsDeposits are usually released very quickly after the return check, often within hours, in most recent reports.7.3 · Mixed
Lowest rated
- 13. GoldcarVery many recent reviews describe strong pressure at the desk to buy the desk's own full cover, with broker or third-party cover said to be invalid and warnings of high charges for scratches over about 2 cm; some say they were told they could not get the car otherwise.2.3 · Poor
- 12. HertzMany reviews from the last few months say a 200-700 EUR deposit had still not come back weeks after the rental; some reviewers believe it was charged rather than held. One reviewer says the company later acknowledged an error.4.7 · Poor
- 11. EuropcarMany recent reviews report charges of roughly 70-275 EUR for small scratches under bumpers or on rims, often in photos taken after dirty cars were handed over. Several say no joint check-in inspection took place and that their own dated photos showed the damage already existed.4.9 · Poor
Deposits and card rules
Deposits
- Lowest starting deposit
- €0 (Goldcar)
- Highest amount
- €1,000 (Click&Rent)
- Median starting deposit
- €200
- Deposit known
- 7 of 13 desks
Not confirmed yet for 6 desks: left out of these figures.
All deposits, lowest first →Credit card or debit card
- No credit card needed (debit accepted)
- 4 of 13 · 31%
- Credit card required
- 6 of 13 · 46%
- Not confirmed yet
- 3 of 13 · 23%
Debit cards accepted at: Enterprise, Avis, Sixt, Hertz.
Desks without a credit card →In the terminal or by shuttle
- In the terminal
- 5
- avg score 5.1
- Short walk
- 1
- avg score 6.8
- Shuttle
- 7
- avg score 6.0
Desks reached without a shuttle average 5.4/10; shuttle desks average 6.0/10.
In-terminal vs shuttle, compared →Most common traveller complaints
Number of desks whose published red flags mention each problem. A desk counts once per theme; one red flag can touch several themes.
- Damage charges after return11 of 13 · 85%
Charges for scratches, chips or dents that travellers say were already there or tiny. Desks: Hiper Rent a Car, Autos Menorca, GoByCar, Owners Cars, Avis, Budget, Sixt, Click&Rent, Europcar, Hertz, Goldcar.
- Pressure to buy insurance or extras9 of 13 · 69%
Hard selling of the desk’s own cover, upgrades or extras, or cover added without clear consent. Desks: Hiper Rent a Car, Autos Menorca, Enterprise, GoByCar, Owners Cars, Sixt, Europcar, Hertz, Goldcar.
- Fuel charges or fuel policy9 of 13 · 69%
Refuelling fees despite a full tank, part-empty tanks at pickup, or a different fuel policy at the desk. Desks: Hiper Rent a Car, Autos Menorca, Avis, Budget, Sixt, Click&Rent, Europcar, Hertz, Goldcar.
- Car condition problems8 of 13 · 62%
Dirty cars, warning lights, worn tyres or breakdowns. Desks: Hiper Rent a Car, Autos Valls, GoByCar, Owners Cars, Sixt, Click&Rent, Europcar, Goldcar.
- Deposit or refund held back7 of 13 · 54%
Deposits, holds or refunds released late, only in part, or not at all. Desks: Enterprise, Budget, Sixt, Click&Rent, Europcar, Hertz, Goldcar.
- Closed desk or late-arrival problems6 of 13 · 46%
Desk closed for late arrivals, bookings cancelled after a flight delay, or out-of-hours fees. Desks: Owners Cars, Avis, Sixt, Click&Rent, Europcar, Goldcar.
- Booking not honoured or price changed5 of 13 · 38%
Booked car not available, a smaller or different car, a higher price at the desk, or fees not clear at booking. Desks: Autos Menorca, Enterprise, Sixt, Click&Rent, Goldcar.
- Hard-to-reach customer service5 of 13 · 38%
Phone lines, emails or complaints unanswered for weeks after the rental. Desks: Avis, Budget, Click&Rent, Europcar, Hertz.
- Long queues or waits4 of 13 · 31%
Long waits at the desk, for the keys or for the shuttle. Desks: Hiper Rent a Car, Autos Valls, Sixt, Click&Rent.
- Car refused over card, licence or flight rules4 of 13 · 31%
Pickups refused or made conditional because of card type, licence or permit, or a missing flight ticket or boarding pass. Desks: Autos Menorca, GoByCar, Owners Cars, Goldcar.
- Other fees after the rental3 of 13 · 23%
Cleaning, admin, traffic-fine handling or late-return fees charged after the car was returned. Desks: Hiper Rent a Car, Autos Menorca, Hertz.
- Desk, shuttle stop or return hard to find1 of 13 · 8%
Poor signs or directions to the desk, the shuttle pickup point or the car return area. Desks: Hiper Rent a Car.
- Rude or unhelpful staff1 of 13 · 8%
Curt, dismissive or aggressive staff at the desk, at return or on the shuttle. Desks: Autos Menorca.
The data behind this report
- 2,864 traveller reviews analysed across 13 desks.
- 3,134 recent reviews read; 270 (9%) excluded by our cleaning step as unreliable (mostly solicited staff praise: 241; about another location: 14; duplicates: 13). How reviews are cleaned
- Data collected on 13 November 2026; scores last updated 13 November 2026.
- Summaries and red flags reviewed by our editor on 13 November 2026.
- Complaint themes are counted with a fixed keyword list applied to each desk’s published red flags (no AI), so the same data always gives the same counts.
- Unknown facts (“Not confirmed yet”) are left out of averages, medians and ranges, never guessed. Full methodology
How to cite this report
You are welcome to quote these figures. Please name Counterwise and link to this page. The numbers update with each data refresh, so mention the date.
Suggested citation
Counterwise (2026). Menorca Airport car hire report, November 2026. Counterwise. https://counterwise.eu/airports/mah/report (data updated 13 November 2026).
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