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Counterwise

No. 10 of 13 at MAH

Click&Rent

at Menorca Airport

Shuttle
Counterwise Score 5.0 out of 10, rated Poor.High consensusCheck prices ↓

At a glance

  • Click&Rent at Menorca Airport is ranked No. 10 of 13 car rental desks at the airport, with a Counterwise Score of 5.0/10 (Poor).
  • The Click&Rent desk is off-site, reached by shuttle from Menorca Airport (ride time not confirmed yet).
  • A credit card in the main driver's name is required; the typical deposit is €200–€1,000.
  • Fuel policy: full to full. Opening hours: 08:00–20:00 daily.
  • Main red flag from travellers: Many recent reviews report security deposits or card holds not released for weeks (in some cases months) after return, with customers saying emails and calls went unanswered..

Based on 261 reviews analysed · Last updated · How scores work

The short version

Based on about 260 usable Google reviews from the last 3.4 months (38 excluded, mostly staff-praise reviews), this off-site desk is cheap and often quick, and most reviewers are satisfied. A significant minority report slow deposit refunds, disputed damage or cleaning charges, long shuttle waits at busy times and dirty cars, and consumer sites show similar complaints about the brand. Take photos and video before leaving, and allow extra time for the shuttle and the 08:00 opening.

AI-assisted summary of 261 recent Google reviews and web reports, reviewed by our editor on 13 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Poor3.5/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 48 reports · high confidence.

Counter upselling(20% of score)

Poor5.0/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 20 reports · medium confidence.

Booking honoured(20% of score)

Poor4.5/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 38 reports · medium confidence.

Queue time(15% of score)

Mixed6.0/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 45 reports · high confidence.

Car condition(15% of score)

Poor5.0/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 55 reports · high confidence.

How this score was built

  • AI analysis of reviews and web reports (the sub-scores above, weighted): 4.6 · counts 70%
  • Star ratings on review platforms, rescaled against all desks we rate: 5.8 · counts 30%
  • 39 of 300 recent reviews excluded as unreliable (solicited staff praise, other locations). How we clean reviews
  • Pulled 7% toward the airport average, because recent reviews are few (186 after weighting by age).

High consensusOur independent signals (AI review analysis, web reports and star ratings) point the same way.

What travellers flag

Red flags (5)

  • Many recent reviews report security deposits or card holds not released for weeks (in some cases months) after return, with customers saying emails and calls went unanswered.
  • Numerous recent reviews dispute damage, tyre or cleaning charges (roughly 80 to 480 EUR) taken from the deposit, with customers saying the marks were already there or the car was clean; consumer review sites carry similar complaints about this brand.uk.trustpilot.comie.trustpilot.comtrustpilot.com
  • Several recent reviews report extra fees at return: a fuel handling charge of about 35 EUR even with a full tank, and 55 EUR for returns before the 08:00 opening or after the evening closing.discovercars.com
  • Shuttle waits at the airport meeting point are a recurring complaint at busy times, with several reviews describing 45 to 60+ minutes for one small van, plus a further queue at the office.
  • Three recent reviews say the booking was cancelled after a delayed flight and the same car was offered again at a much higher price.

Green flags (5)

  • Many reviews describe fast pickup and return, often 5 to 10 minutes, especially when online check-in was done beforehand.
  • Off-peak, travellers report the free shuttle was waiting at the airport and took about 5 to 10 minutes to the office, with a quick shuttle back after return.
  • A good number of travellers received newish, clean cars in good mechanical condition, sometimes a free upgrade.
  • Several reviews report the deposit released at drop-off or within about 10 days with no deductions after a quick inspection.
  • Several travellers report no pressure to buy extra insurance and no card surcharge, and one says a 2-hour late arrival caused no extra cost.

Practical facts

LocationOff-site, by shuttle (ride time not confirmed yet)source
Opening hours08:00–20:00 dailysource
Credit card requiredYes, in the main driver’s namesource
Typical deposit€200–€1,000source
Fuel policyFull to fullsource
Shares the desk withEverycar, Surprice, Alquicoche

“Not confirmed yet” means we have not verified that fact yet. We never guess.

Sources

Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 261 recent Google reviews of this desk, which we do not republish.

Before you go

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Click&Rent at other airports and stations

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Click&Rent at Menorca Airport: questions and answers

Is Click&Rent at Menorca Airport any good?

Click&Rent at Menorca Airport has a Counterwise Score of 5.0/10 (Poor) and is ranked No. 10 of 13 desks at the airport. Main green flag: Many reviews describe fast pickup and return, often 5 to 10 minutes, especially when online check-in was done beforehand.. Main red flag: Many recent reviews report security deposits or card holds not released for weeks (in some cases months) after return, with customers saying emails and calls went unanswered..

Do I need a credit card to rent from Click&Rent at Menorca Airport?

Yes. Click&Rent at Menorca Airport requires a credit card in the main driver's name for the deposit.

How much is the deposit at Click&Rent at Menorca Airport?

The typical deposit at Click&Rent at Menorca Airport is €200–€1,000. The lowest starting deposit at this airport is at Goldcar (€0–€950).

Where is the Click&Rent desk at Menorca Airport?

The Click&Rent desk is off-site, reached by shuttle from Menorca Airport (ride time not confirmed yet). It shares the counter with Everycar, Surprice and Alquicoche.

What are the opening hours of Click&Rent at Menorca Airport?

Click&Rent at Menorca Airport is open 08:00–20:00 daily. Fuel policy: full to full.

Other desks at Menorca Airport

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