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Counterwise

No. 7 of 13 at MAH

Avis

at Menorca Airport

In terminalNo credit card needed
Counterwise Score 5.4 out of 10, rated Poor.Medium consensusCheck prices ↓

At a glance

  • Avis at Menorca Airport is ranked No. 7 of 13 car rental desks at the airport, with a Counterwise Score of 5.4/10 (Poor).
  • The Avis desk is inside the terminal at Menorca Airport.
  • No credit card is required (debit cards accepted); the typical deposit is €200.
  • Fuel policy: full to full. Opening hours: Mon–Fri 07:00–22:00, Sat 07:00–15:00, Sun 13:30–21:30; 24-hour drop-off (key box in the car return office).
  • Main red flag from travellers: Roughly ten reviews from the last 12 months (and many older ones) report damage or fuel charges, mostly for scratches, wheel rims or the underside, that renters say were already on the car or not on the car at all. Evidence photos are often reported as missing, and charges of about 190 to 500 euros are mentioned..

Based on 172 reviews analysed · Last updated · How scores work

The short version

Based on about 140 Google reviews with text and 28 star-only ratings (after removing 3 duplicate or staff-praise reviews), this desk is praised for fast, friendly pickup and new, clean cars. However, a significant share of recent reviews report disputed damage or fuel charges after return, often after key-box returns, plus slow refunds and hard-to-reach customer service. Web sources are mostly undated booking-site pages and say little about problems, so the review evidence carries most of the weight.

AI-assisted summary of 172 recent Google reviews and web reports, reviewed by our editor on 13 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Poor2.5/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 26 reports · high confidence.

Counter upselling(20% of score)

Poor5.0/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 11 reports · medium confidence.

Booking honoured(20% of score)

Mixed6.0/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 12 reports · medium confidence.

Queue time(15% of score)

Great8.5/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 25 reports · high confidence.

Car condition(15% of score)

Great8.5/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 25 reports · high confidence.

How this score was built

  • AI analysis of reviews and web reports (the sub-scores above, weighted): 5.5 · counts 70%
  • Star ratings on review platforms, rescaled against all desks we rate: 5.2 · counts 30%
  • 3 of 175 recent reviews excluded as unreliable (duplicates, solicited staff praise). How we clean reviews
  • Pulled 14% toward the airport average, because recent reviews are few (90 after weighting by age).

Medium consensusOur independent signals mostly agree, with some differences.

What travellers flag

Red flags (4)

  • Roughly ten reviews from the last 12 months (and many older ones) report damage or fuel charges, mostly for scratches, wheel rims or the underside, that renters say were already on the car or not on the car at all. Evidence photos are often reported as missing, and charges of about 190 to 500 euros are mentioned.
  • Several recent reviews describe returns made via the key box or when the desk was closed or unstaffed, followed within hours by a damage claim with no photos attached. Guidance on the return process is described as weak.
  • About a dozen reviews from the last 12 months report the customer-service line being hard to reach, and slow replies or no replies to complaints. Some describe deposit refunds taking over a month (one cites 26 working days).
  • Several recent reviews report extra charges on the card after the rental that were not explained or that exceeded the price quoted at booking.

Green flags (4)

  • Pickup is typically quick and easy, with the desk by the baggage reclaim in the terminal and many travellers reporting little or no wait.
  • Cars are often described as new, low-mileage and clean, and several travellers report getting the booked category or a free upgrade.
  • Desk staff are frequently described as friendly and clear in their explanations of the rental, with several recent reviews saying there was no pressure to buy extras.
  • Some travellers say staff accommodated late arrivals or a pre-arrival check-in call, and a few say the deposit was released quickly.

Practical facts

LocationDesk inside the terminalsource
Opening hoursMon–Fri 07:00–22:00, Sat 07:00–15:00, Sun 13:30–21:30; 24-hour drop-off (key box in the car return office)source
Credit card requiredNo, debit cards accepted (check conditions)source
Typical deposit€200source
Fuel policyFull to fullsource
Shares the desk withBudget

“Not confirmed yet” means we have not verified that fact yet. We never guess.

Sources

Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 172 recent Google reviews of this desk, which we do not republish.

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Avis at other airports and stations

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Avis at Menorca Airport: questions and answers

Is Avis at Menorca Airport any good?

Avis at Menorca Airport has a Counterwise Score of 5.4/10 (Poor) and is ranked No. 7 of 13 desks at the airport. Main green flag: Pickup is typically quick and easy, with the desk by the baggage reclaim in the terminal and many travellers reporting little or no wait.. Main red flag: Roughly ten reviews from the last 12 months (and many older ones) report damage or fuel charges, mostly for scratches, wheel rims or the underside, that renters say were already on the car or not on the car at all. Evidence photos are often reported as missing, and charges of about 190 to 500 euros are mentioned..

Do I need a credit card to rent from Avis at Menorca Airport?

No. Avis at Menorca Airport does not require a credit card; debit cards are accepted. Check the conditions when you book.

How much is the deposit at Avis at Menorca Airport?

The typical deposit at Avis at Menorca Airport is €200. The lowest starting deposit at this airport is at Goldcar (€0–€950).

Where is the Avis desk at Menorca Airport?

The Avis desk is inside the terminal at Menorca Airport. It shares the counter with Budget.

What are the opening hours of Avis at Menorca Airport?

Avis at Menorca Airport is open Mon–Fri 07:00–22:00, Sat 07:00–15:00, Sun 13:30–21:30; 24-hour drop-off (key box in the car return office). Fuel policy: full to full.

Other desks at Menorca Airport

Ranked by Counterwise Score. Compare all 13 desks side by side