No. 5 of 13 at MAH

GoByCar

Name: GoByCar at Menorca Airport: Counterwise rating
Item: GoByCar (Menorca Airport)
Rating: 6.2
Author: Counterwise

at Menorca Airport

Shuttle

Medium consensus Check prices ↓

At a glance

GoByCar at Menorca Airport is ranked No. 5 of 13 car rental desks at the airport, with a Counterwise Score of 6.2/10 (Mixed).
The GoByCar desk is off-site, reached by shuttle from Menorca Airport (ride time not confirmed yet).
A credit card in the main driver's name is required; the deposit amount is not confirmed yet.
Fuel policy: full to full. Opening hours: 07:00–22:00 daily.
Main red flag from travellers: Around nine recent reviews report charges of roughly €50-400 for scratches or chips that customers say were already on the car or were barely visible, with some saying the damage claims were not backed by before-rental photos..

Based on 165 reviews analysed · Last updated 13 November 2026 · How scores work

The short version

Based on about 170 recent Google reviews (mid-August to early November 2026) after removing about 128 that mainly thank a named staff member, duplicates or uninformative entries, this off-site, shuttle-served desk is quick and mostly well rated for cars and service. The recurring problems are card and insurance rules at the counter, which can raise the price sharply, plus disputed damage charges and an unstaffed early morning. Web evidence is mixed, mostly undated or not specific to Menorca, so it adds little.

AI-assisted summary of 165 recent Google reviews and web reports, reviewed by our editor on 13 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Poor5.0/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 24 reports · high confidence.

Counter upselling(20% of score)

Poor4.0/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 18 reports · high confidence.

Booking honoured(20% of score)

Poor5.5/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 25 reports · high confidence.

Queue time(15% of score)

Great8.5/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 20 reports · high confidence.

Car condition(15% of score)

Mixed6.5/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 45 reports · high confidence.

How this score was built

AI analysis of reviews and web reports (the sub-scores above, weighted): 5.7 · counts 70%
Star ratings on review platforms, rescaled against all desks we rate: 7.8 · counts 30%
135 of 300 recent reviews excluded as unreliable (solicited staff praise, other reasons, duplicates). How we clean reviews
Pulled 11% toward the airport average, because recent reviews are few (122 after weighting by age).

Medium consensusOur independent signals mostly agree, with some differences.

What travellers flag

Red flags (5)

Around nine recent reviews report charges of roughly €50-400 for scratches or chips that customers say were already on the car or were barely visible, with some saying the damage claims were not backed by before-rental photos.
About eleven recent reviews say that cover bought through a broker or third party was not accepted at the counter. Customers were told to buy the desk's own cover, which in some cases doubled or tripled the price, or to leave a hold of about €800-1,100 on a physical credit card; debit cards were refused.gobycar.com
Several reviews describe collecting the car at night or in a poorly lit garage, with no staff walk-around, and then facing damage claims at return. Customers advise filming the whole car at pick-up.
The office opens at 07:00 and reviewers report no key drop-box for early flights. Several returned the car a day early or rented elsewhere, and one reports a damage charge after leaving the key in a lockbox.gobycar.com
Around a dozen recent reviews report dirty interiors or windscreens, empty washer fluid or worn wipers; some link this to island water restrictions.

Green flags (5)

Many reviews describe a short shuttle ride of about 5-10 minutes and quick pick-up and return, with only a couple of reports of a long wait.uk.trustpilot.com ie.trustpilot.com
Free or cheap upgrades to a larger or automatic car are reported in about nine recent reviews.
A large share of reviewers describe new or nearly new, modern cars that drove well.
Some travellers report deposits released within about a day, or a disputed damage charge refunded after review, when no damage was found.
Prices are described as competitive or good value in about ten reviews.

Practical facts

Location	Off-site, by shuttle (ride time not confirmed yet)source
Opening hours	07:00–22:00 dailysource
Credit card required	Yes, in the main driver’s namesource
Typical deposit	Not confirmed yet
Fuel policy	Full to fullsource
Shares the desk with	RentByCar

“Not confirmed yet” means we have not verified that fact yet. We never guess.

Sources

Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 165 recent Google reviews of this desk, which we do not republish.

Before you go

Tick these off at the counter. (Nothing is saved; it's just for you.)

Take photos and a short video of the car at pickup, including wheels, windscreen and the fuel gauge.
Check the fuel level matches the contract before you drive off.
Decline duplicate insurance at the desk if you already have excess cover. Bring proof of your policy.
Bring a credit card in the main driver’s name with enough available credit for the deposit (amount not confirmed yet).
Allow extra time for the shuttle ride and the wait (ride time not confirmed yet).
Check the closing time (07:00–22:00 daily). If your flight lands late, call the desk: some wait, others close on time.

GoByCar at other airports and stations

Same brand, different counter. We rate each location on its own.

GoByCar at Menorca Airport: questions and answers

Is GoByCar at Menorca Airport any good?

GoByCar at Menorca Airport has a Counterwise Score of 6.2/10 (Mixed) and is ranked No. 5 of 13 desks at the airport. Main green flag: Many reviews describe a short shuttle ride of about 5-10 minutes and quick pick-up and return, with only a couple of reports of a long wait.. Main red flag: Around nine recent reviews report charges of roughly €50-400 for scratches or chips that customers say were already on the car or were barely visible, with some saying the damage claims were not backed by before-rental photos..

Do I need a credit card to rent from GoByCar at Menorca Airport?

Yes. GoByCar at Menorca Airport requires a credit card in the main driver's name for the deposit.

How much is the deposit at GoByCar at Menorca Airport?

The deposit amount at GoByCar at Menorca Airport is not confirmed yet. Check the rental terms when you book. The lowest confirmed starting deposit at this airport is at Goldcar (€0–€950).

Where is the GoByCar desk at Menorca Airport?

The GoByCar desk is off-site, reached by shuttle from Menorca Airport (ride time not confirmed yet). It shares the counter with RentByCar.

What are the opening hours of GoByCar at Menorca Airport?

GoByCar at Menorca Airport is open 07:00–22:00 daily. Fuel policy: full to full.

Other desks at Menorca Airport

Ranked by Counterwise Score. Compare all 13 desks side by side