No. 3 of 13 at MAH

Autos Valls

Name: Autos Valls at Menorca Airport: Counterwise rating
Item: Autos Valls (Menorca Airport)
Rating: 7.3
Author: Counterwise

at Menorca Airport

Shuttle

High consensus Check prices ↓

At a glance

Autos Valls at Menorca Airport is ranked No. 3 of 13 car rental desks at the airport, with a Counterwise Score of 7.3/10 (Mixed).
The Autos Valls desk is off-site, reached by shuttle from Menorca Airport (ride time not confirmed yet).
The credit card rule is not confirmed yet; the deposit amount is not confirmed yet.
Fuel policy: full to full. Opening hours: 07:00–22:00 daily.
Main red flag from travellers: Several recent reviews (summer 2026) report long waits for the airport shuttle, 30-45 minutes on pickup or a delayed shuttle or none on return, with a single shuttle and little staff cited..

Based on 154 reviews analysed · Last updated 13 November 2026 · How scores work

The short version

Based on 154 kept Google reviews (28 of them star-only) after removing 17 unreliable ones, this off-site, shuttle-based desk is rated very positively overall for friendly staff, low prices, debit card acceptance and quick deposit refunds. Recurring but not universal problems are shuttle waits in peak season in summer 2026, a few older or poor-condition cars, and some cases of a different model than booked. Web evidence is mostly undated or from the operator's own site, so it adds little independent confirmation.

AI-assisted summary of 154 recent Google reviews and web reports, reviewed by our editor on 13 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Mixed7.0/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 18 reports · medium confidence.

Counter upselling(20% of score)

Great8.5/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 3 reports · low confidence.

Booking honoured(20% of score)

Mixed7.0/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 14 reports · medium confidence.

Queue time(15% of score)

Mixed6.5/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 32 reports · medium confidence.

Car condition(15% of score)

Mixed7.0/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 25 reports · medium confidence.

How this score was built

AI analysis of reviews and web reports (the sub-scores above, weighted): 7.2 · counts 70%
Star ratings on review platforms, rescaled against all desks we rate: 8.7 · counts 30%
17 of 171 recent reviews excluded as unreliable (solicited staff praise, other locations). How we clean reviews
Pulled 17% toward the airport average, because recent reviews are few (74 after weighting by age).

High consensusOur independent signals (AI review analysis, web reports and star ratings) point the same way.

What travellers flag

Red flags (3)

Several recent reviews (summer 2026) report long waits for the airport shuttle, 30-45 minutes on pickup or a delayed shuttle or none on return, with a single shuttle and little staff cited.
Several recent reviews report vehicle problems: older, dirty or scratched cars handed over, and two cars that broke down within days of pickup.
Three recent reviews say the car handed over was a different model than booked, in two cases a smaller category than the compact paid for, mostly after booking through a third-party site.

Green flags (4)

Deposits are usually released very quickly after the return check, often within hours, in most recent reports.
Debit cards are widely reported as accepted for payment and deposit, and the company's own pages say the same.autosvalls.com autosvalls.com
Many recent reviews describe friendly, efficient staff, a free shuttle and fast key handover with clear contracts and no hidden fees.
When a car broke down or a scooter had a fault, several reviews say it was replaced promptly, in some cases within an hour.

Practical facts

Location	Off-site, by shuttle (ride time not confirmed yet)source
Opening hours	07:00–22:00 dailysource
Credit card required	Not confirmed yet
Typical deposit	Not confirmed yet
Fuel policy	Full to fullsource
Shares the desk with	No other brands

“Not confirmed yet” means we have not verified that fact yet. We never guess.

Sources

Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 154 recent Google reviews of this desk, which we do not republish.

Before you go

Tick these off at the counter. (Nothing is saved; it's just for you.)

Take photos and a short video of the car at pickup, including wheels, windscreen and the fuel gauge.
Check the fuel level matches the contract before you drive off.
Decline duplicate insurance at the desk if you already have excess cover. Bring proof of your policy.
Check before you travel whether this desk accepts debit cards for the deposit (not confirmed yet).
Allow extra time for the shuttle ride and the wait (ride time not confirmed yet).
Check the closing time (07:00–22:00 daily). If your flight lands late, call the desk: some wait, others close on time.

Autos Valls at Menorca Airport: questions and answers

Is Autos Valls at Menorca Airport any good?

Autos Valls at Menorca Airport has a Counterwise Score of 7.3/10 (Mixed) and is ranked No. 3 of 13 desks at the airport. Main green flag: Deposits are usually released very quickly after the return check, often within hours, in most recent reports.. Main red flag: Several recent reviews (summer 2026) report long waits for the airport shuttle, 30-45 minutes on pickup or a delayed shuttle or none on return, with a single shuttle and little staff cited..

Do I need a credit card to rent from Autos Valls at Menorca Airport?

Not confirmed yet. We have not yet confirmed whether Autos Valls at Menorca Airport accepts debit cards for the deposit. Check the rental terms when you book.

How much is the deposit at Autos Valls at Menorca Airport?

The deposit amount at Autos Valls at Menorca Airport is not confirmed yet. Check the rental terms when you book. The lowest confirmed starting deposit at this airport is at Goldcar (€0–€950).

Where is the Autos Valls desk at Menorca Airport?

The Autos Valls desk is off-site, reached by shuttle from Menorca Airport (ride time not confirmed yet).

What are the opening hours of Autos Valls at Menorca Airport?

Autos Valls at Menorca Airport is open 07:00–22:00 daily. Fuel policy: full to full.

Other desks at Menorca Airport

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