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Counterwise

No. 6 of 16 at IBZ

Avis

at Ibiza Airport

In terminalNo credit card needed
Counterwise Score 5.3 out of 10, rated Poor.High consensusCheck prices ↓

At a glance

  • Avis at Ibiza Airport is ranked No. 6 of 16 car rental desks at the airport, with a Counterwise Score of 5.3/10 (Poor).
  • The Avis desk is inside the terminal at Ibiza Airport.
  • No credit card is required (debit cards accepted); the typical deposit is €200.
  • Fuel policy: full to full. Opening hours: 07:30–22:00 daily; 24-hour key box in car park P2, 3rd floor.
  • Main red flag from travellers: Many recent reviews (about 16 in the last 12 months) report damage charges of roughly 190 to 780 euros for scratches, often under the car or on the bumper, that travellers say were pre-existing or not visible, usually discovered at return when no joint inspection was made at pickup..

Based on 243 reviews analysed · Last updated · How scores work

The short version

Based on 243 Google reviews after exclusions (about 204 with text), this desk is mostly praised for fast pickup, friendly staff and new, clean cars. Since June 2026, however, a sizeable cluster of reviews reports disputed damage charges after return (often for scratches under the car), slow deposit refunds and unresponsive customer service, plus refusals at the desk over card rules. Web evidence is mostly undated aggregator pages with no authoritative source, so confidence in the web picture is low.

AI-assisted summary of 243 recent Google reviews and web reports, reviewed by our editor on 13 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Poor3.5/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 55 reports · high confidence.

Counter upselling(20% of score)

Poor5.5/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 14 reports · medium confidence.

Booking honoured(20% of score)

Poor5.0/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 30 reports · medium confidence.

Queue time(15% of score)

Great8.0/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 24 reports · high confidence.

Car condition(15% of score)

Mixed7.0/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 40 reports · high confidence.

How this score was built

  • AI analysis of reviews and web reports (the sub-scores above, weighted): 5.4 · counts 70%
  • Star ratings on review platforms, rescaled against all desks we rate: 5.3 · counts 30%
  • 17 of 260 recent reviews excluded as unreliable (solicited staff praise, duplicates, other locations). How we clean reviews
  • Pulled 10% toward the airport average, because recent reviews are few (136 after weighting by age).

High consensusOur independent signals (AI review analysis, web reports and star ratings) point the same way.

What travellers flag

Red flags (4)

  • Many recent reviews (about 16 in the last 12 months) report damage charges of roughly 190 to 780 euros for scratches, often under the car or on the bumper, that travellers say were pre-existing or not visible, usually discovered at return when no joint inspection was made at pickup.
  • Customer contact is hard after the rental: several reviews report unanswered emails, long waits on a paid 902 phone line, and deposits or disputed charges left unresolved for weeks.
  • Fuel disputes at return: several recent reviews report charges of about 20 to 70 euros for fuel despite a full tank, a gauge that did not read correctly, or a car handed over below the stated level.
  • A few recent reviews say the car was handed over dirty inside or out, with a dirty windscreen or boot and in one case a broken parcel shelf.

Green flags (5)

  • Pickup and return are quick for many travellers, typically around 10 minutes or less, with no wait reported in many recent reviews.
  • Many reviewers describe cars as new or nearly new and clean, and several received a free upgrade.
  • Avis Preferred and QuickPass pre-registration are reported to cut paperwork and queues at this desk.avis.co.uk
  • Many reviewers describe friendly, helpful desk staff, including several who speak other languages, and a few took the time to walk round the car at pickup.
  • Several reviewers, including repeat customers, say no extra insurance was pressed on them and they saw no hidden costs at return.

Practical facts

LocationDesk inside the terminalsource
Opening hours07:30–22:00 daily; 24-hour key box in car park P2, 3rd floorsource
Credit card requiredNo, debit cards accepted (check conditions)source
Typical deposit€200source
Fuel policyFull to fullsource
Shares the desk withBudget

“Not confirmed yet” means we have not verified that fact yet. We never guess.

Sources

Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 243 recent Google reviews of this desk, which we do not republish.

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Avis at other airports and stations

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Avis at Ibiza Airport: questions and answers

Is Avis at Ibiza Airport any good?

Avis at Ibiza Airport has a Counterwise Score of 5.3/10 (Poor) and is ranked No. 6 of 16 desks at the airport. Main green flag: Pickup and return are quick for many travellers, typically around 10 minutes or less, with no wait reported in many recent reviews.. Main red flag: Many recent reviews (about 16 in the last 12 months) report damage charges of roughly 190 to 780 euros for scratches, often under the car or on the bumper, that travellers say were pre-existing or not visible, usually discovered at return when no joint inspection was made at pickup..

Do I need a credit card to rent from Avis at Ibiza Airport?

No. Avis at Ibiza Airport does not require a credit card; debit cards are accepted. Check the conditions when you book.

How much is the deposit at Avis at Ibiza Airport?

The typical deposit at Avis at Ibiza Airport is €200. The lowest starting deposit at this airport is at Goldcar (€0–€950).

Where is the Avis desk at Ibiza Airport?

The Avis desk is inside the terminal at Ibiza Airport. It shares the counter with Budget.

What are the opening hours of Avis at Ibiza Airport?

Avis at Ibiza Airport is open 07:30–22:00 daily; 24-hour key box in car park P2, 3rd floor. Fuel policy: full to full.

Other desks at Ibiza Airport

Ranked by Counterwise Score. Compare all 16 desks side by side