Skip to content
Counterwise

No. 9 of 16 at TFS

Avis

at Tenerife South Airport

Shuttle 3 minNo credit card needed
Counterwise Score 3.7 out of 10, rated Poor.High consensusCheck prices ↓

At a glance

  • Avis at Tenerife South Airport is ranked No. 9 of 16 car rental desks at the airport, with a Counterwise Score of 3.7/10 (Poor).
  • The Avis desk is off-site: the shuttle from Tenerife South Airport takes about 3 minutes.
  • No credit card is required (debit cards accepted); the typical deposit is €200.
  • Fuel policy: full to full. Opening hours: 07:00–23:00 daily.
  • Main red flag from travellers: Around 40 recent reviews report pickup queues of 1 to 3 hours at the desk, usually after a separate shuttle wait, even for pre-booked customers and loyalty members. Reports are heavily concentrated in the last few weeks, and staffing at the shared counter is often described as thin..

Based on 295 reviews analysed · Last updated · How scores work

The short version

Based on about 295 recent Google reviews after excluding 5 staff-praise ones (roughly 235 with text), this off-site shuttle desk draws very frequent reports of 1 to 3 hour pickup queues and pressure to buy extra cover. Disputed post-rental charges and unavailable booked cars are also a recurring pattern in recent months. Cars are mostly described as new and clean and returns are usually quick, but web evidence is thin and mostly undated.

AI-assisted summary of 295 recent Google reviews and web reports, reviewed by our editor on 13 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Poor3.5/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 38 reports · high confidence.

Counter upselling(20% of score)

Poor3.0/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 45 reports · high confidence.

Booking honoured(20% of score)

Poor4.0/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 35 reports · high confidence.

Queue time(15% of score)

Poor2.5/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 80 reports · high confidence.

Car condition(15% of score)

Mixed6.0/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 50 reports · medium confidence.

How this score was built

  • AI analysis of reviews and web reports (the sub-scores above, weighted): 3.7 · counts 70%
  • Star ratings on review platforms, rescaled against all desks we rate: 3.5 · counts 30%
  • 5 of 300 recent reviews excluded as unreliable (solicited staff praise). How we clean reviews
  • Pulled 7% toward the airport average, because recent reviews are few (208 after weighting by age).

High consensusOur independent signals (AI review analysis, web reports and star ratings) point the same way.

What travellers flag

Red flags (5)

  • Around 40 recent reviews report pickup queues of 1 to 3 hours at the desk, usually after a separate shuttle wait, even for pre-booked customers and loyalty members. Reports are heavily concentrated in the last few weeks, and staffing at the shared counter is often described as thin.tripadvisor.co.uk
  • Roughly 30 reviews describe strong pressure at the desk to buy extra insurance. Some say they were told their existing broker cover would not be valid in Spain, or that damage would cost up to 2,000 euros, even though they had already bought full cover.rentcarstenerife.com
  • About 20 reviews from the last 6 months describe post-rental charges they dispute: scratches they say were already on the car, refuelling fees after filling up, cleaning fees, or extras they say were added to the contract. Several say complaints went unanswered, and four report the deposit being taken twice.rentcarstenerife.com
  • About 13 recent reviews report that the booked car or category was unavailable. Customers describe downgrades, a smaller or manual car instead of the booked automatic, paid upgrades offered as the only fix, or in two cases no car at all because of overbooking.
  • The desk is off-site and reached by a shuttle that runs only every 20 to 30 minutes. About 20 reviews say the stop and directions are hard to find, and some report longer transfers than the 3 minutes advertised. The office is closed overnight, so early returns mean leaving the car at the gate.reddit.comtripadvisor.co.uk

Green flags (4)

  • About 30 reviews describe new or nearly new, clean cars that were as booked, often with low mileage.
  • Returns are described as very quick, often a few minutes, in about 25 reviews. Several say the deposit was released immediately or within a short time.
  • Several travellers who pre-registered online or hold loyalty status report collecting the car in roughly 10 to 25 minutes, although others say pre-registration did not help.
  • Several reviews say a taxi voucher to the airport was given when the office and shuttle were not operating at the time of an early flight.

Practical facts

LocationOff-site, shuttle about 3 minsource
Opening hours07:00–23:00 dailysource
Credit card requiredNo, debit cards accepted (check conditions)source
Typical deposit€200source
Fuel policyFull to fullsource
Shares the desk withBudget, Turisprime

“Not confirmed yet” means we have not verified that fact yet. We never guess.

Sources

Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 295 recent Google reviews of this desk, which we do not republish.

Before you go

Tick these off at the counter. (Nothing is saved; it's just for you.)

Avis at other airports and stations

Same brand, different counter. We rate each location on its own.

Avis at Tenerife South Airport: questions and answers

Is Avis at Tenerife South Airport any good?

Avis at Tenerife South Airport has a Counterwise Score of 3.7/10 (Poor) and is ranked No. 9 of 16 desks at the airport. Main green flag: About 30 reviews describe new or nearly new, clean cars that were as booked, often with low mileage.. Main red flag: Around 40 recent reviews report pickup queues of 1 to 3 hours at the desk, usually after a separate shuttle wait, even for pre-booked customers and loyalty members. Reports are heavily concentrated in the last few weeks, and staffing at the shared counter is often described as thin..

Do I need a credit card to rent from Avis at Tenerife South Airport?

No. Avis at Tenerife South Airport does not require a credit card; debit cards are accepted. Check the conditions when you book.

How much is the deposit at Avis at Tenerife South Airport?

The typical deposit at Avis at Tenerife South Airport is €200. The lowest starting deposit at this airport is at AutoReisen (€0).

Where is the Avis desk at Tenerife South Airport?

The Avis desk is off-site: the shuttle from Tenerife South Airport takes about 3 minutes. It shares the counter with Budget and Turisprime.

What are the opening hours of Avis at Tenerife South Airport?

Avis at Tenerife South Airport is open 07:00–23:00 daily. Fuel policy: full to full.

Other desks at Tenerife South Airport

Ranked by Counterwise Score. Compare all 16 desks side by side