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Counterwise

No. 14 of 16 at IBZ

Sicily by Car

at Ibiza Airport

Shuttle
Counterwise Score 3.2 out of 10, rated Poor.Medium consensusCheck prices ↓

At a glance

  • Sicily by Car at Ibiza Airport is ranked No. 14 of 16 car rental desks at the airport, with a Counterwise Score of 3.2/10 (Poor).
  • The Sicily by Car desk is off-site, reached by shuttle from Ibiza Airport (ride time not confirmed yet).
  • A credit card in the main driver's name is required; the typical deposit is €300–€1,300.
  • Fuel policy: full to full. Opening hours: 07:00–23:00 daily, holidays included.
  • Main red flag from travellers: Many recent reviews report that debit, virtual, Revolut-type, Amex or someone else's credit cards were refused for the deposit at the desk. Travellers then had to buy the desk's own cover or pay supplements of roughly 100-700 euros, often far above the booked price, or lost the booking..

Based on 177 reviews analysed · Last updated · How scores work

The short version

Based on 177 Google reviews of this listing after excluding 15 unreliable ones (about 150 with useful text), experiences are sharply split. Many recent reviewers report card-rule surprises that add large supplements, waits of 1-2+ hours, and disputed post-rental charges, while a sizeable group praise new, clean cars and friendly staff. Web evidence is thin, mostly undated or about the brand at other locations, so it adds little desk-specific detail.

AI-assisted summary of 177 recent Google reviews and web reports, reviewed by our editor on 13 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Poor3.0/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 44 reports · high confidence.

Counter upselling(20% of score)

Poor3.0/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 30 reports · high confidence.

Booking honoured(20% of score)

Poor2.5/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 45 reports · high confidence.

Queue time(15% of score)

Poor3.0/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 36 reports · high confidence.

Car condition(15% of score)

Mixed6.5/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 42 reports · high confidence.

How this score was built

  • AI analysis of reviews and web reports (the sub-scores above, weighted): 3.4 · counts 70%
  • Star ratings on review platforms, rescaled against all desks we rate: 1.7 · counts 30%
  • 15 of 192 recent reviews excluded as unreliable (solicited staff praise, duplicates, other locations). How we clean reviews
  • Pulled 13% toward the airport average, because recent reviews are few (101 after weighting by age).

Medium consensusOur independent signals mostly agree, with some differences.

What travellers flag

Red flags (5)

  • Many recent reviews report that debit, virtual, Revolut-type, Amex or someone else's credit cards were refused for the deposit at the desk. Travellers then had to buy the desk's own cover or pay supplements of roughly 100-700 euros, often far above the booked price, or lost the booking.
  • Long waits at pickup are reported repeatedly, commonly 1 to 2.5 hours with one or two agents on the counter, including several reports in October 2026.
  • Numerous reviews describe charges after return that travellers dispute: scratches they say were already there, fuel charges despite a full tank, cleaning fees, and charges with no damage report or staff present. Several say video or photos taken before departure were what resolved the dispute.
  • Around ten reviews say a valid reservation was not found, was cancelled or was refused over details, or the car had been rented to someone else. Some travellers had to book elsewhere at higher cost.
  • Customers report phones going unanswered and complaint emails unacknowledged for weeks, with refunds or deposits not received months later in several cases.

Green flags (4)

  • Many reviewers describe new, clean, well-kept cars that match what they booked, with some free upgrades.
  • Several travellers report a smooth experience with no pressure to buy extra insurance, including some who arrived with third-party cover.
  • Some reports describe the deposit released within hours of return and quick, uncomplicated returns.
  • A good number of reviewers describe friendly, helpful counter and car-park staff and low prices, particularly outside the peak season.

Practical facts

LocationOff-site, by shuttle (ride time not confirmed yet)source
Opening hours07:00–23:00 daily, holidays includedsource
Credit card requiredYes, in the main driver’s namesource
Typical deposit€300–€1,300source
Fuel policyFull to fullsource
Shares the desk withNo other brands

“Not confirmed yet” means we have not verified that fact yet. We never guess.

Sources

Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 177 recent Google reviews of this desk, which we do not republish.

Before you go

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Sicily by Car at other airports and stations

Same brand, different counter. We rate each location on its own.

Sicily by Car at Ibiza Airport: questions and answers

Is Sicily by Car at Ibiza Airport any good?

Sicily by Car at Ibiza Airport has a Counterwise Score of 3.2/10 (Poor) and is ranked No. 14 of 16 desks at the airport. Main green flag: Many reviewers describe new, clean, well-kept cars that match what they booked, with some free upgrades.. Main red flag: Many recent reviews report that debit, virtual, Revolut-type, Amex or someone else's credit cards were refused for the deposit at the desk. Travellers then had to buy the desk's own cover or pay supplements of roughly 100-700 euros, often far above the booked price, or lost the booking..

Do I need a credit card to rent from Sicily by Car at Ibiza Airport?

Yes. Sicily by Car at Ibiza Airport requires a credit card in the main driver's name for the deposit.

How much is the deposit at Sicily by Car at Ibiza Airport?

The typical deposit at Sicily by Car at Ibiza Airport is €300–€1,300. The lowest starting deposit at this airport is at Goldcar (€0–€950).

Where is the Sicily by Car desk at Ibiza Airport?

The Sicily by Car desk is off-site, reached by shuttle from Ibiza Airport (ride time not confirmed yet).

What are the opening hours of Sicily by Car at Ibiza Airport?

Sicily by Car at Ibiza Airport is open 07:00–23:00 daily, holidays included. Fuel policy: full to full.

Other desks at Ibiza Airport

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