No. 5 of 21 at ALC

Avis

Name: Avis at Alicante-Elche Miguel Hernández Airport: Counterwise rating
Item: Avis (Alicante-Elche Miguel Hernández Airport)
Rating: 6
Author: Counterwise

at Alicante-Elche Miguel Hernández Airport

In terminalNo credit card needed

High consensus Check prices ↓

At a glance

Avis at Alicante-Elche Miguel Hernández Airport is ranked No. 5 of 21 car rental desks at the airport, with a Counterwise Score of 6.0/10 (Mixed).
The Avis desk is inside the terminal at Alicante Airport.
No credit card is required (debit cards accepted); the typical deposit is €200.
Fuel policy: full to full. Opening hours: 08:00–23:45 daily.
Main red flag from travellers: Several recent reviews report extra charges taken after the rental, including double charges or amounts of about 350-2,600 on top of the booked price, with slow or unanswered follow-up. A recent Trustpilot post about a prepaid Alicante rental describes a similar repeat charge..

Based on 266 reviews analysed · Last updated 12 November 2026 · How scores work

The short version

Based on about 195 relevant Google reviews from the past six months (after excluding 32), most guests report friendly staff, new clean cars and quick returns. A recurring minority of reviews describes unexpected post-rental charges, disputed minor-scratch claims, insurance upselling, card-rule refusals, long summer queues, and difficulty collecting after the desk closes. The web evidence is mostly undated or old and only loosely supports this picture.

AI-assisted summary of 266 recent Google reviews and web reports, reviewed by our editor on 12 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Poor4.5/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 30 reports · high confidence.

Counter upselling(20% of score)

Mixed6.5/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 13 reports · medium confidence.

Booking honoured(20% of score)

Poor5.5/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 40 reports · high confidence.

Queue time(15% of score)

Mixed6.0/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 35 reports · medium confidence.

Car condition(15% of score)

Great8.0/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 42 reports · high confidence.

How this score was built

AI analysis of reviews and web reports (the sub-scores above, weighted): 5.8 · counts 70%
Star ratings on review platforms, rescaled against all desks we rate: 6.8 · counts 30%
34 of 300 recent reviews excluded as unreliable (solicited staff praise, other reasons, staff or competitor posts). How we clean reviews
Pulled 8% toward the airport average, because recent reviews are few (169 after weighting by age).

High consensusOur independent signals (AI review analysis, web reports and star ratings) point the same way.

What travellers flag

Red flags (5)

Several recent reviews report extra charges taken after the rental, including double charges or amounts of about 350-2,600 on top of the booked price, with slow or unanswered follow-up. A recent Trustpilot post about a prepaid Alicante rental describes a similar repeat charge.uk.trustpilot.com
Several recent reviews describe damage claims or repair estimates for very small scratches that travellers say were pre-existing or came after return. Other reviewers advise photographing the whole car, including underneath, at pick-up.
Several reviews report insistent or repeated selling of the desk's own insurance, and extras added to the contract, even after the traveller said they already had cover. Others report no pressure, so experience varies by agent.
Some travellers were unable to collect their car because a physical credit card in the renter's name was required, or because they arrived outside desk hours, when the key-box or QR process did not work or no late pick-up was offered.
Around 9 reviews in the past 5 months report long counter waits (30 minutes to over 2 hours). Several say Quick Pass or Preferred membership did not shorten the queue.

Green flags (5)

Cars are very often described as new, clean and in good condition, and several reviewers received free upgrades.
Return is frequently described as fast and simple, with a drive-in car-park kiosk, a quick check, and a key drop for early or late returns. Self-service key machines are praised for fast pick-up.
Many reviews describe friendly, professional counter and return staff, including some who stayed open for a delayed flight or helped customers with a car problem.
Several reviewers report no insurance pressure at the desk, with the insurance options and deposit explained clearly and their own annual or broker cover accepted.
Some reviewers report transparent billing at return, with the car checked in their presence and the final amount matching expectations.

Practical facts

Location	Desk inside the terminalsource
Opening hours	08:00–23:45 dailysource
Credit card required	No, debit cards accepted (check conditions)source
Typical deposit	€200source
Fuel policy	Full to fullsource
Shares the desk with	No other brands

“Not confirmed yet” means we have not verified that fact yet. We never guess.

Sources

Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 266 recent Google reviews of this desk, which we do not republish.

Before you go

Tick these off at the counter. (Nothing is saved; it's just for you.)

Take photos and a short video of the car at pickup, including wheels, windscreen and the fuel gauge.
Check the fuel level matches the contract before you drive off.
Decline duplicate insurance at the desk if you already have excess cover. Bring proof of your policy.
Check the closing time (08:00–23:45 daily). If your flight lands late, call the desk: some wait, others close on time.

Avis at other airports and stations

Same brand, different counter. We rate each location on its own.

Avis at Alicante Airport: questions and answers

Is Avis at Alicante Airport any good?

Avis at Alicante-Elche Miguel Hernández Airport has a Counterwise Score of 6.0/10 (Mixed) and is ranked No. 5 of 21 desks at the airport. Main green flag: Cars are very often described as new, clean and in good condition, and several reviewers received free upgrades.. Main red flag: Several recent reviews report extra charges taken after the rental, including double charges or amounts of about 350-2,600 on top of the booked price, with slow or unanswered follow-up. A recent Trustpilot post about a prepaid Alicante rental describes a similar repeat charge..

Do I need a credit card to rent from Avis at Alicante Airport?

No. Avis at Alicante-Elche Miguel Hernández Airport does not require a credit card; debit cards are accepted. Check the conditions when you book.

How much is the deposit at Avis at Alicante Airport?

The typical deposit at Avis at Alicante-Elche Miguel Hernández Airport is €200. The lowest starting deposit at this airport is at Goldcar (€0–€950).

Where is the Avis desk at Alicante Airport?

The Avis desk is inside the terminal at Alicante Airport.

What are the opening hours of Avis at Alicante Airport?

Avis at Alicante-Elche Miguel Hernández Airport is open 08:00–23:45 daily. Fuel policy: full to full.

Other desks at Alicante Airport

Ranked by Counterwise Score. Compare all 21 desks side by side