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Counterwise

No. 3 of 5 at CRL

Avis

at Brussels South Charleroi Airport

Short walkNo credit card needed
Counterwise Score 4.6 out of 10, rated Poor.Medium consensusCheck prices ↓

At a glance

  • Avis at Brussels South Charleroi Airport is ranked No. 3 of 5 car rental desks at the airport, with a Counterwise Score of 4.6/10 (Poor).
  • The Avis desk is in a nearby car park or building, a short walk from the terminal at Charleroi Airport (walking time not confirmed yet).
  • No credit card is required (debit cards accepted); the typical deposit is €200.
  • Fuel policy: full to full. Opening hours: Mon–Fri 08:00–23:30, Sat 10:00–18:00, Sun 15:00–23:30; 24h drop-off.
  • Main red flag from travellers: About 20 recent reviews report amounts debited after the rental (damage, fuel, cleaning, fine admin fees or unexplained sums) without an itemised bill or prior notice. Several say their own photos or videos contradict the damage claimed..

Based on 177 reviews analysed · Last updated · How scores work

The short version

Based on 177 Google reviews kept after removing 29 (airport-wide complaints, staff-only praise, a question or two), of which about 138 have text. Pickup and return are usually fast and cars are mostly described as new and clean, but a large share of recent text reviews report disputed or unexplained charges after the rental, hard-to-reach customer service, strict opening hours and counter prices above the booking. Web evidence is mostly undated listing pages and adds little independent confirmation.

AI-assisted summary of 177 recent Google reviews and web reports, reviewed by our editor on 12 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Poor2.5/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 30 reports · high confidence.

Counter upselling(20% of score)

Poor5.5/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 9 reports · medium confidence.

Booking honoured(20% of score)

Poor3.5/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 18 reports · high confidence.

Queue time(15% of score)

Great8.5/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 15 reports · high confidence.

Car condition(15% of score)

Mixed7.5/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 18 reports · medium confidence.

How this score was built

  • AI analysis of reviews and web reports (the sub-scores above, weighted): 5.0 · counts 70%
  • Star ratings on review platforms, rescaled against all desks we rate: 3.3 · counts 30%
  • 29 of 206 recent reviews excluded as unreliable (other locations, solicited staff praise, other reasons). How we clean reviews
  • Pulled 17% toward the airport average, because recent reviews are few (74 after weighting by age).

Medium consensusOur independent signals mostly agree, with some differences.

What travellers flag

Red flags (5)

  • About 20 recent reviews report amounts debited after the rental (damage, fuel, cleaning, fine admin fees or unexplained sums) without an itemised bill or prior notice. Several say their own photos or videos contradict the damage claimed.
  • Customers who try to dispute post-rental charges or chase deposit refunds repeatedly say phone and email go unanswered, and some say bank chargebacks failed.
  • Several recent reviews say the total at the counter was higher than the booked price (extra fees, taxes, a paid upgrade or cover added), or that rental conditions were not clear at booking.
  • Several recent reviews describe arriving after the desk closed (Saturday evening, Sunday morning) or with a train rather than a flight, and losing the booking or being charged extra. Official hours are short on Saturday and Sunday morning.avis.com
  • Returns when no agent is present or no joint inspection is done are linked in several recent reviews to later damage or late-return charges the customer disputes.

Green flags (3)

  • About a dozen recent reviews describe quick pickup and return with little or no queue at the desk.
  • Around ten recent reviews describe newer, clean, well-kept cars.
  • Five recent reviews report the deposit released within a day or a few days and no disputed charges.

Practical facts

LocationNearby car park or building, a short walk from the terminal (minutes not confirmed yet)source
Opening hoursMon–Fri 08:00–23:30, Sat 10:00–18:00, Sun 15:00–23:30; 24h drop-offsource
Credit card requiredNo, debit cards accepted (check conditions)source
Typical deposit€200source
Fuel policyFull to fullsource
Shares the desk withBudget

“Not confirmed yet” means we have not verified that fact yet. We never guess.

Sources

Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 177 recent Google reviews of this desk, which we do not republish.

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Avis at other airports and stations

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Avis at Charleroi Airport: questions and answers

Is Avis at Charleroi Airport any good?

Avis at Brussels South Charleroi Airport has a Counterwise Score of 4.6/10 (Poor) and is ranked No. 3 of 5 desks at the airport. Main green flag: About a dozen recent reviews describe quick pickup and return with little or no queue at the desk.. Main red flag: About 20 recent reviews report amounts debited after the rental (damage, fuel, cleaning, fine admin fees or unexplained sums) without an itemised bill or prior notice. Several say their own photos or videos contradict the damage claimed..

Do I need a credit card to rent from Avis at Charleroi Airport?

No. Avis at Brussels South Charleroi Airport does not require a credit card; debit cards are accepted. Check the conditions when you book.

How much is the deposit at Avis at Charleroi Airport?

The typical deposit at Avis at Brussels South Charleroi Airport is €200. That is the lowest starting deposit at this airport.

Where is the Avis desk at Charleroi Airport?

The Avis desk is in a nearby car park or building, a short walk from the terminal at Charleroi Airport (walking time not confirmed yet). It shares the counter with Budget.

What are the opening hours of Avis at Charleroi Airport?

Avis at Brussels South Charleroi Airport is open Mon–Fri 08:00–23:30, Sat 10:00–18:00, Sun 15:00–23:30; 24h drop-off. Fuel policy: full to full.

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