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Counterwise

No. 8 of 16 at IBZ

Budget

at Ibiza Airport

In terminal
Counterwise Score 4.9 out of 10, rated Poor.High consensusCheck prices ↓

At a glance

  • Budget at Ibiza Airport is ranked No. 8 of 16 car rental desks at the airport, with a Counterwise Score of 4.9/10 (Poor).
  • The Budget desk is inside the terminal at Ibiza Airport.
  • A credit card in the main driver's name is required; the deposit amount is not confirmed yet.
  • Fuel policy: full to full. Opening hours: 07:30–22:00 daily; key box in car park P2, 3rd floor.
  • Main red flag from travellers: Repeated reports of damage charges (typically €230-€400) for scratches customers say were already on the car or that were not documented with photos; several mention no joint inspection at pick-up or return, or an inspection done after keys were left in the drop box. Similar complaints appear in recent web posts..

Based on 89 reviews analysed · Last updated · How scores work

The short version

Based on 89 Google reviews after exclusions (about 76 with usable text), this Budget desk gets many positive comments on fast service, friendly staff and new, clean cars. However, about 1 in 5 recent text reviews report damage charges the customer disputes as pre-existing or undocumented, and a few report problems when flights are delayed or the office is closed. Photograph or film the car at pick-up and return and ask for a joint check, as the evidence on disputes is mixed but clear and recent.

AI-assisted summary of 89 recent Google reviews and web reports, reviewed by our editor on 13 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Poor2.5/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 37 reports · high confidence.

Counter upselling(20% of score)

Mixed6.0/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 8 reports · medium confidence.

Booking honoured(20% of score)

Poor5.0/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 17 reports · medium confidence.

Queue time(15% of score)

Mixed7.5/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 16 reports · high confidence.

Car condition(15% of score)

Mixed7.5/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 19 reports · high confidence.

How this score was built

  • AI analysis of reviews and web reports (the sub-scores above, weighted): 5.2 · counts 70%
  • Star ratings on review platforms, rescaled against all desks we rate: 4.1 · counts 30%
  • 5 of 94 recent reviews excluded as unreliable (solicited staff praise, duplicates, broker-only disputes…). How we clean reviews
  • Pulled 23% toward the airport average, because recent reviews are few (51 after weighting by age).

High consensusOur independent signals (AI review analysis, web reports and star ratings) point the same way.

What travellers flag

Red flags (3)

  • Repeated reports of damage charges (typically €230-€400) for scratches customers say were already on the car or that were not documented with photos; several mention no joint inspection at pick-up or return, or an inspection done after keys were left in the drop box. Similar complaints appear in recent web posts.reddit.comreddit.comuk.trustpilot.comtrustpilot.com
  • Several recent reviews say the car was not provided or no solution was offered when a flight was delayed or cancelled or the office was closed on arrival, and one reports being charged for a rental never used.
  • Several recent reviewers say they could not reach the desk or customer service by phone or email to resolve charges or refunds, and one reports a pre-paid refund taking weeks.

Green flags (4)

  • Many recent reviews describe quick pickup and return, including during busy periods, with clear explanations at the counter.
  • Cars are often described as new, clean and in good condition, sometimes with a free upgrade to an automatic or hybrid.
  • Counter staff are frequently described as friendly and professional.
  • A few reviews report the card deposit released the same day, the next day or within about 36 hours, and one report of a modest deposit of about €200 when declining extra cover.

Practical facts

LocationDesk inside the terminalsource
Opening hours07:30–22:00 daily; key box in car park P2, 3rd floorsource
Credit card requiredYes, in the main driver’s namesource
Typical depositNot confirmed yet
Fuel policyFull to fullsource
Shares the desk withAvis

“Not confirmed yet” means we have not verified that fact yet. We never guess.

Sources

Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 89 recent Google reviews of this desk, which we do not republish.

Before you go

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Budget at other airports and stations

Same brand, different counter. We rate each location on its own.

Budget at Ibiza Airport: questions and answers

Is Budget at Ibiza Airport any good?

Budget at Ibiza Airport has a Counterwise Score of 4.9/10 (Poor) and is ranked No. 8 of 16 desks at the airport. Main green flag: Many recent reviews describe quick pickup and return, including during busy periods, with clear explanations at the counter.. Main red flag: Repeated reports of damage charges (typically €230-€400) for scratches customers say were already on the car or that were not documented with photos; several mention no joint inspection at pick-up or return, or an inspection done after keys were left in the drop box. Similar complaints appear in recent web posts..

Do I need a credit card to rent from Budget at Ibiza Airport?

Yes. Budget at Ibiza Airport requires a credit card in the main driver's name for the deposit.

How much is the deposit at Budget at Ibiza Airport?

The deposit amount at Budget at Ibiza Airport is not confirmed yet. Check the rental terms when you book. The lowest confirmed starting deposit at this airport is at Goldcar (€0–€950).

Where is the Budget desk at Ibiza Airport?

The Budget desk is inside the terminal at Ibiza Airport. It shares the counter with Avis.

What are the opening hours of Budget at Ibiza Airport?

Budget at Ibiza Airport is open 07:30–22:00 daily; key box in car park P2, 3rd floor. Fuel policy: full to full.

Other desks at Ibiza Airport

Ranked by Counterwise Score. Compare all 16 desks side by side