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Counterwise

No. 8 of 14 at ACE

Avis

at Lanzarote Airport

Shuttle
Counterwise Score 5.1 out of 10, rated Poor.High consensusCheck prices ↓

At a glance

  • Avis at Lanzarote Airport is ranked No. 8 of 14 car rental desks at the airport, with a Counterwise Score of 5.1/10 (Poor).
  • The Avis desk is off-site, reached by shuttle from Lanzarote Airport (ride time not confirmed yet).
  • A credit card in the main driver's name is required; the typical deposit is €200.
  • Fuel policy: full to full. Opening hours: 07:00–22:00 daily.
  • Main red flag from travellers: Long waits to get the car are reported in roughly 20 recent reviews: 40 minutes to 1.5 hours for the shuttle and/or the desk queue, often with only two staff serving..

Based on 191 reviews analysed · Last updated · How scores work

The short version

Based on roughly 125 kept Google reviews with text (plus 59 star-only ratings) out of 300, after removing about 109 reviews that mainly praise a staff member, plus a duplicate and an off-location review, this Avis desk is off-airport and reached by a shuttle from a hard-to-find spot in the T1 car park. Travellers often praise new cars and quick returns, but many recent reviews report waits of 40 minutes to 1.5 hours, pressure to buy extra cover and counter terms differing from broker bookings. Web evidence is mostly undated aggregator pages and a few older forum posts, so it is thin and mixed.

AI-assisted summary of 191 recent Google reviews and web reports, reviewed by our editor on 13 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Mixed6.0/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 10 reports · medium confidence.

Counter upselling(20% of score)

Poor4.0/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 16 reports · high confidence.

Booking honoured(20% of score)

Poor4.5/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 16 reports · medium confidence.

Queue time(15% of score)

Poor3.0/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 45 reports · high confidence.

Car condition(15% of score)

Mixed6.0/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 32 reports · high confidence.

How this score was built

  • AI analysis of reviews and web reports (the sub-scores above, weighted): 4.8 · counts 70%
  • Star ratings on review platforms, rescaled against all desks we rate: 5.6 · counts 30%
  • 109 of 300 recent reviews excluded as unreliable (solicited staff praise, duplicates, other locations). How we clean reviews
  • Pulled 11% toward the airport average, because recent reviews are few (127 after weighting by age).

High consensusOur independent signals (AI review analysis, web reports and star ratings) point the same way.

What travellers flag

Red flags (5)

  • Long waits to get the car are reported in roughly 20 recent reviews: 40 minutes to 1.5 hours for the shuttle and/or the desk queue, often with only two staff serving.discovercars.com
  • The off-site shuttle pickup point (T1 car park, upper level) is described as poorly signposted or impossible to find by about 24 reviewers; some report phone calls going unanswered and shuttles taking 30-40 minutes or never appearing, which led to taxi rides.discovercars.com
  • About 11 recent reviews describe strong pressure at the desk to buy extra insurance or roadside cover, including after the customer said they already had cover, with warnings of charges of around 250 euros.
  • Several broker bookings reportedly met different terms at the counter: extra driver, young-driver or other surcharges, a different car than the contract, or cover and card not accepted (about 7 reviews).
  • Around 8 recent reviews report dirty cars, scratches or damage not recorded at handover, or faults soon after pickup; the cars were changed in some cases.

Green flags (4)

  • Around a dozen reviews describe fast, smooth pickup and return with no queue, notably for travellers served in quieter periods.
  • About 12 reviewers report new or low-mileage cars, clean and well maintained, sometimes a free upgrade over the category booked.
  • Around 10 reviewers say the return and shuttle back to the airport worked quickly and without problems.
  • A few reviewers say insurance and roadside options were explained without pressure.

Practical facts

LocationOff-site, by shuttle (ride time not confirmed yet)source
Opening hours07:00–22:00 dailysource
Credit card requiredYes, in the main driver’s namesource
Typical deposit€200source
Fuel policyFull to fullsource
Shares the desk withBudget, Turisprime

“Not confirmed yet” means we have not verified that fact yet. We never guess.

Sources

Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 191 recent Google reviews of this desk, which we do not republish.

Before you go

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Avis at other airports and stations

Same brand, different counter. We rate each location on its own.

Avis at Lanzarote Airport: questions and answers

Is Avis at Lanzarote Airport any good?

Avis at Lanzarote Airport has a Counterwise Score of 5.1/10 (Poor) and is ranked No. 8 of 14 desks at the airport. Main green flag: Around a dozen reviews describe fast, smooth pickup and return with no queue, notably for travellers served in quieter periods.. Main red flag: Long waits to get the car are reported in roughly 20 recent reviews: 40 minutes to 1.5 hours for the shuttle and/or the desk queue, often with only two staff serving..

Do I need a credit card to rent from Avis at Lanzarote Airport?

Yes. Avis at Lanzarote Airport requires a credit card in the main driver's name for the deposit.

How much is the deposit at Avis at Lanzarote Airport?

The typical deposit at Avis at Lanzarote Airport is €200. The lowest starting deposit at this airport is at AutoReisen (€0).

Where is the Avis desk at Lanzarote Airport?

The Avis desk is off-site, reached by shuttle from Lanzarote Airport (ride time not confirmed yet). It shares the counter with Budget and Turisprime.

What are the opening hours of Avis at Lanzarote Airport?

Avis at Lanzarote Airport is open 07:00–22:00 daily. Fuel policy: full to full.

Other desks at Lanzarote Airport

Ranked by Counterwise Score. Compare all 14 desks side by side