No. 6 of 7 at DUB

Avis

Name: Avis at Dublin Airport: Counterwise rating
Item: Avis (Dublin Airport)
Rating: 3.5
Author: Counterwise

at Dublin Airport

Shuttle 5 min

High consensus Check prices ↓

At a glance

Avis at Dublin Airport is ranked No. 6 of 7 car rental desks at the airport, with a Counterwise Score of 3.5/10 (Poor).
The Avis desk is off-site: the shuttle from Dublin Airport takes about 5 minutes.
A credit card in the main driver's name is required; the typical deposit is €1,322–€5,000.
Fuel policy: full to full. Opening hours: Daily 04:30–01:30; 24h key drop for returns.
Main red flag from travellers: Many recent reviews, especially from non-US and French/German-speaking renters, say the desk rejected debit cards or foreign credit cards for the hold, or demanded a large hold (often EUR 2,500-5,000), and then required the desk's own cover, sometimes with extra add-ons and fees (e.g. admin fee for declining cover)..

Based on 295 reviews analysed · Last updated 12 November 2026 · How scores work

The short version

Based on about 245 recent Google reviews with usable text (5 excluded, about 45 star-only), this off-site shuttle-based desk gets mixed feedback: many travelers report fast, friendly service, but a large and consistent minority report pressure to buy the desk's cover, card-hold problems, long shuttle or desk waits, and disputed post-rental charges. Debit-card renters and anyone relying on third-party or credit-card cover should check the terms and take photos of the car before leaving. Web evidence is thin, partly undated, and broadly agrees with the negative review pattern.

AI-assisted summary of 295 recent Google reviews and web reports, reviewed by our editor on 12 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Poor3.0/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 45 reports · high confidence.

Counter upselling(20% of score)

Poor2.0/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 45 reports · high confidence.

Booking honoured(20% of score)

Poor3.5/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 38 reports · high confidence.

Queue time(15% of score)

Poor4.5/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 40 reports · high confidence.

Car condition(15% of score)

Poor4.5/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 50 reports · high confidence.

How this score was built

AI analysis of reviews and web reports (the sub-scores above, weighted): 3.4 · counts 70%
Star ratings on review platforms, rescaled against all desks we rate: 3.3 · counts 30%
5 of 300 recent reviews excluded as unreliable (other locations, solicited staff praise). How we clean reviews
Pulled 9% toward the airport average, because recent reviews are few (160 after weighting by age).

High consensusOur independent signals (AI review analysis, web reports and star ratings) point the same way.

What travellers flag

Red flags (5)

Many recent reviews, especially from non-US and French/German-speaking renters, say the desk rejected debit cards or foreign credit cards for the hold, or demanded a large hold (often EUR 2,500-5,000), and then required the desk's own cover, sometimes with extra add-ons and fees (e.g. admin fee for declining cover).irelandcarrental.ie irelandcarrental.ie irelandcarrental.ie tripadvisor.com yelp.com
At least 20 reviews in the past year describe large charges (roughly EUR 900-2,500, some higher) for minor damage, fuel or unspecified 'miscellaneous' items after return, with itemised documentation hard to obtain, and some say the car was returned with no issues noted.trustpilot.com
Customer service after pickup is frequently described as unreachable or unresponsive (unanswered emails and phone lines, no help with breakdowns or flat tyres, refunds not following), with about 15 recent reviews and a similar pattern in web discussions.reddit.com tripadvisor.com
Around 20 reviews from the last year report waits of 30-90 minutes or more for the off-site shuttle or at the pickup/return desk, with shuttles said to be less frequent than competitors' and the vehicle often not ready.
A substantial group of recent reviews describe receiving a different, lower category car than booked, or a dirty, scratched or faulty car (warning lights, flat or worn tyres, non-working equipment), sometimes with no alternative offered.

Green flags (4)

Around 50 reviews describe quick, friendly and efficient pickup and return with no problems, including several recent ones reporting pickup in about 10-15 minutes including the shuttle.
Some renters report clean, new or well-maintained cars, and a few say hybrid or automatic cars matching their booking were provided.
A handful of reviews report clear explanations of charges, no hard sell on extras, and card cover accepted when a coverage letter was shown in advance.
An in-terminal or car-park delivery pickup option can be pre-booked for a fee (EUR 25 per rental per Avis's page); a couple of reviews found this convenient and avoided the shuttle.avis.ca

Practical facts

Location	Off-site, shuttle about 5 minsource
Opening hours	Daily 04:30–01:30; 24h key drop for returnssource
Credit card required	Yes, in the main driver’s namesource
Typical deposit	€1,322–€5,000source
Fuel policy	Full to fullsource
Shares the desk with	No other brands

“Not confirmed yet” means we have not verified that fact yet. We never guess.

Sources

Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 295 recent Google reviews of this desk, which we do not republish.

Before you go

Tick these off at the counter. (Nothing is saved; it's just for you.)

Take photos and a short video of the car at pickup, including wheels, windscreen and the fuel gauge.
Check the fuel level matches the contract before you drive off.
Decline duplicate insurance at the desk if you already have excess cover. Bring proof of your policy.
Bring a credit card in the main driver’s name with at least €5,000 available for the deposit.
Allow extra time: the shuttle ride is about 5 min each way, plus waiting.
Check the closing time (Daily 04:30–01:30; 24h key drop for returns). If your flight lands late, call the desk: some wait, others close on time.

Avis at other airports and stations

Same brand, different counter. We rate each location on its own.

Avis at Dublin Airport: questions and answers

Is Avis at Dublin Airport any good?

Avis at Dublin Airport has a Counterwise Score of 3.5/10 (Poor) and is ranked No. 6 of 7 desks at the airport. Main green flag: Around 50 reviews describe quick, friendly and efficient pickup and return with no problems, including several recent ones reporting pickup in about 10-15 minutes including the shuttle.. Main red flag: Many recent reviews, especially from non-US and French/German-speaking renters, say the desk rejected debit cards or foreign credit cards for the hold, or demanded a large hold (often EUR 2,500-5,000), and then required the desk's own cover, sometimes with extra add-ons and fees (e.g. admin fee for declining cover)..

Do I need a credit card to rent from Avis at Dublin Airport?

Yes. Avis at Dublin Airport requires a credit card in the main driver's name for the deposit.

How much is the deposit at Avis at Dublin Airport?

The typical deposit at Avis at Dublin Airport is €1,322–€5,000. The lowest starting deposit at this airport is at Enterprise (€250).

Where is the Avis desk at Dublin Airport?

The Avis desk is off-site: the shuttle from Dublin Airport takes about 5 minutes.

What are the opening hours of Avis at Dublin Airport?

Avis at Dublin Airport is open Daily 04:30–01:30; 24h key drop for returns. Fuel policy: full to full.

Other desks at Dublin Airport

Ranked by Counterwise Score. Compare all 7 desks side by side