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Counterwise

No. 1 of 16 at IBZ

Hiper Rent a Car

at Ibiza Airport

Shuttle 3 minNo credit card needed
Counterwise Score 8.3 out of 10, rated Great.Medium consensusCheck prices ↓

At a glance

  • Hiper Rent a Car at Ibiza Airport is ranked No. 1 of 16 car rental desks at the airport, with a Counterwise Score of 8.3/10 (Great).
  • The Hiper Rent a Car desk is off-site: the shuttle from Ibiza Airport takes about 3 minutes.
  • No credit card is required (debit cards accepted); the deposit amount is not confirmed yet.
  • Fuel policy: full to full. Opening hours: 08:00–22:00 daily; 22:00–23:30 for EUR 40.
  • Main red flag from travellers: At least three recent reviews describe an unexpected 40 euro surcharge for collecting or returning outside opening hours, such as an early-morning flight or a late arrival. Hiper's own shuttle page confirms a 40 euro charge between 22:00 and 23:30..

Based on 294 reviews analysed · Last updated · How scores work

The short version

Recurring complaints are fuel top-up charges, scratch disputes at return, the 40 euro out-of-hours fee, and occasional faulty or substituted cars, plus a few long waits at peak times. Third-party web evidence is generally positive but thin, mostly undated or brand-level.

AI-assisted summary of 294 recent Google reviews and web reports, reviewed by our editor on 13 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Mixed7.5/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 30 reports · high confidence.

Counter upselling(20% of score)

Great9.5/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 20 reports · high confidence.

Booking honoured(20% of score)

Mixed7.0/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 28 reports · medium confidence.

Queue time(15% of score)

Great8.5/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 60 reports · high confidence.

Car condition(15% of score)

Mixed7.5/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 75 reports · high confidence.

How this score was built

  • AI analysis of reviews and web reports (the sub-scores above, weighted): 8.0 · counts 70%
  • Star ratings on review platforms, rescaled against all desks we rate: 10.0 · counts 30%
  • 6 of 300 recent reviews excluded as unreliable (solicited staff praise, other locations, other reasons). How we clean reviews
  • Pulled 7% toward the airport average, because recent reviews are few (206 after weighting by age).

Medium consensusOur independent signals mostly agree, with some differences.

What travellers flag

Red flags (5)

  • At least three recent reviews describe an unexpected 40 euro surcharge for collecting or returning outside opening hours, such as an early-morning flight or a late arrival. Hiper's own shuttle page confirms a 40 euro charge between 22:00 and 23:30.hiperrentacar.com
  • Three recent reviews report fuel top-up charges taken from the card or deposit after return (roughly 10 to 43 euros). Customers dispute some of them, and one was refunded after a complaint. Keep the fill-up receipt.
  • Three recent reviews say staff queried scratches at return that customers say were already on the car, in some cases only resolved by the customer's own photos or video. Photograph the car on collection.
  • Several recent reviews report faults on the first car handed over (gearbox or clutch problems, warning lights, misaligned headlights). Most say the desk swapped the car, though one customer reports a long wait and a lower category.
  • A few summer reviews report waits of about an hour or more to get the car, in one case with a single agent on duty. Most other reviews report fast service.

Green flags (5)

  • About 20 reviews say staff did not push insurance or extras at the desk, and none report coercive selling.
  • Pick-up and return are often described as taking under 5 minutes, with a frequent free shuttle from the airport car park taking about 3 minutes. Hiper's own pages state the 3-minute shuttle.hiperrentacar.comhiperrentacar.com
  • Several recent reviews report the card deposit released immediately or the same day after the car check.
  • Online check-in with a QR code and an automatic key dispenser lets many customers skip the counter, as reported in about 7 recent reviews and described on Hiper's own pages.hiperrentacar.comhiperrentacar.com
  • Several reviewers report free upgrades, quick car swaps without argument, and no need to wash the car before return.

Practical facts

LocationOff-site, shuttle about 3 minsource
Opening hours08:00–22:00 daily; 22:00–23:30 for EUR 40source
Credit card requiredNo, debit cards accepted (check conditions)source
Typical depositNot confirmed yet
Fuel policyFull to fullsource
Shares the desk withNo other brands

“Not confirmed yet” means we have not verified that fact yet. We never guess.

Sources

Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 294 recent Google reviews of this desk, which we do not republish.

Before you go

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Hiper Rent a Car at other airports and stations

Same brand, different counter. We rate each location on its own.

Hiper Rent a Car at Ibiza Airport: questions and answers

Is Hiper Rent a Car at Ibiza Airport any good?

Hiper Rent a Car at Ibiza Airport has a Counterwise Score of 8.3/10 (Great) and is ranked No. 1 of 16 desks at the airport. Main green flag: About 20 reviews say staff did not push insurance or extras at the desk, and none report coercive selling.. Main red flag: At least three recent reviews describe an unexpected 40 euro surcharge for collecting or returning outside opening hours, such as an early-morning flight or a late arrival. Hiper's own shuttle page confirms a 40 euro charge between 22:00 and 23:30..

Do I need a credit card to rent from Hiper Rent a Car at Ibiza Airport?

No. Hiper Rent a Car at Ibiza Airport does not require a credit card; debit cards are accepted. Check the conditions when you book.

How much is the deposit at Hiper Rent a Car at Ibiza Airport?

The deposit amount at Hiper Rent a Car at Ibiza Airport is not confirmed yet. Check the rental terms when you book. The lowest confirmed starting deposit at this airport is at Goldcar (€0–€950).

Where is the Hiper Rent a Car desk at Ibiza Airport?

The Hiper Rent a Car desk is off-site: the shuttle from Ibiza Airport takes about 3 minutes.

What are the opening hours of Hiper Rent a Car at Ibiza Airport?

Hiper Rent a Car at Ibiza Airport is open 08:00–22:00 daily; 22:00–23:30 for EUR 40. Fuel policy: full to full.

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