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Counterwise

No. 12 of 16 at IBZ

Click&Rent

at Ibiza Airport

Shuttle
Counterwise Score 3.7 out of 10, rated Poor.Medium consensusCheck prices ↓

At a glance

  • Click&Rent at Ibiza Airport is ranked No. 12 of 16 car rental desks at the airport, with a Counterwise Score of 3.7/10 (Poor).
  • The Click&Rent desk is off-site, reached by shuttle from Ibiza Airport (ride time not confirmed yet).
  • A credit card in the main driver's name is required; the typical deposit is €200–€1,000.
  • Fuel policy: full to full. Opening hours: 08:00–20:00 daily.
  • Main red flag from travellers: Many recent reviews report damage charges of several hundred up to about 2,000 EUR after return, which customers say were already on the car and documented by their own photos or videos. Many involve cars left in the airport car park outside opening hours, so no joint check-out took place..

Based on 290 reviews analysed · Last updated · How scores work

The short version

Based on about 290 recent Google reviews after removing 10 unreliable ones (around 220 with useful text), this off-site desk is polarised: many travellers report quick service and good value, while a substantial minority report disputed damage, fuel and cleaning charges, counter refusals over card or licence rules, and unresponsive follow-up. Third-party rating sites give a middling picture, mostly undated. Photograph and film the car at pick-up, check card and licence rules before booking, and be cautious about returning the car outside opening hours.

AI-assisted summary of 290 recent Google reviews and web reports, reviewed by our editor on 13 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Poor2.5/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 85 reports · high confidence.

Counter upselling(20% of score)

Poor4.0/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 22 reports · medium confidence.

Booking honoured(20% of score)

Poor3.0/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 55 reports · high confidence.

Queue time(15% of score)

Poor5.5/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 50 reports · high confidence.

Car condition(15% of score)

Poor4.5/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 40 reports · medium confidence.

How this score was built

  • AI analysis of reviews and web reports (the sub-scores above, weighted): 3.6 · counts 70%
  • Star ratings on review platforms, rescaled against all desks we rate: 3.6 · counts 30%
  • 10 of 300 recent reviews excluded as unreliable (duplicates, solicited staff praise, other locations). How we clean reviews
  • Pulled 6% toward the airport average, because recent reviews are few (216 after weighting by age).

Medium consensusOur independent signals mostly agree, with some differences.

What travellers flag

Red flags (5)

  • Many recent reviews report damage charges of several hundred up to about 2,000 EUR after return, which customers say were already on the car and documented by their own photos or videos. Many involve cars left in the airport car park outside opening hours, so no joint check-out took place.
  • A large group of reviews report fuel-related and cleaning fees: a 35 EUR fuel service fee kept even when the tank was returned full, fuel hold refunds lower than the amount paid, and 150 EUR cleaning charges for small amounts of sand.
  • Numerous reviews describe being refused a car at the counter, mostly over card rules (credit card in the driver's name, debit cards not accepted) or driving-licence requirements (international permit, physical rather than digital licence), often with the prepaid amount not refunded. Travellers say these conditions were not clear when booking.
  • Many reviewers say the desk and customer service did not answer emails or calls about disputed charges or deposit refunds for weeks, leaving them to go to their bank.
  • Several reviews report off-site shuttle problems: a single shuttle, waits of 30-45 minutes, a hard-to-find meeting point and a further desk queue, plus a few reports of bookings cancelled after flight delays.

Green flags (4)

  • Many reviewers describe quick pick-up and return with a reliable shuttle, sometimes with almost no waiting.
  • Several recent reviews report the card deposit being released the same or next day after return, or without problems.
  • Repeat customers praise the price-to-quality ratio and say they have rented here several times without problems.
  • A few reviewers say the optional cover was offered without heavy pressure, or that they received free upgrades or a swapped car when a fault appeared.

Practical facts

LocationOff-site, by shuttle (ride time not confirmed yet)source
Opening hours08:00–20:00 dailysource
Credit card requiredYes, in the main driver’s namesource
Typical deposit€200–€1,000source
Fuel policyFull to fullsource
Shares the desk withNo other brands

“Not confirmed yet” means we have not verified that fact yet. We never guess.

Sources

Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 290 recent Google reviews of this desk, which we do not republish.

Before you go

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Click&Rent at other airports and stations

Same brand, different counter. We rate each location on its own.

Click&Rent at Ibiza Airport: questions and answers

Is Click&Rent at Ibiza Airport any good?

Click&Rent at Ibiza Airport has a Counterwise Score of 3.7/10 (Poor) and is ranked No. 12 of 16 desks at the airport. Main green flag: Many reviewers describe quick pick-up and return with a reliable shuttle, sometimes with almost no waiting.. Main red flag: Many recent reviews report damage charges of several hundred up to about 2,000 EUR after return, which customers say were already on the car and documented by their own photos or videos. Many involve cars left in the airport car park outside opening hours, so no joint check-out took place..

Do I need a credit card to rent from Click&Rent at Ibiza Airport?

Yes. Click&Rent at Ibiza Airport requires a credit card in the main driver's name for the deposit.

How much is the deposit at Click&Rent at Ibiza Airport?

The typical deposit at Click&Rent at Ibiza Airport is €200–€1,000. The lowest starting deposit at this airport is at Goldcar (€0–€950).

Where is the Click&Rent desk at Ibiza Airport?

The Click&Rent desk is off-site, reached by shuttle from Ibiza Airport (ride time not confirmed yet).

What are the opening hours of Click&Rent at Ibiza Airport?

Click&Rent at Ibiza Airport is open 08:00–20:00 daily. Fuel policy: full to full.

Other desks at Ibiza Airport

Ranked by Counterwise Score. Compare all 16 desks side by side