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Counterwise

No. 16 of 16 at IBZ

K10 Mobility

at Ibiza Airport

Shuttle
Counterwise Score 2.9 out of 10, rated Poor.High consensusCheck prices ↓

At a glance

  • K10 Mobility at Ibiza Airport is ranked No. 16 of 16 car rental desks at the airport, with a Counterwise Score of 2.9/10 (Poor).
  • The K10 Mobility desk is off-site, reached by shuttle from Ibiza Airport (ride time not confirmed yet).
  • A credit card in the main driver's name is required; the typical deposit is €1,200–€1,400.
  • Fuel policy: same to same. Opening hours: 09:00–16:30 daily (plus 06:00–06:30 and 22:00–23:00).
  • Main red flag from travellers: Many recent reviews report charges for special cleaning, usually for sand or dust, or for small scratches, applied after the car was returned and often after staff had said all was fine; amounts of about 50-350 EUR are typical..

Based on 267 reviews analysed · Last updated · How scores work

The short version

Based on roughly 210 usable recent Google reviews (33 of 300 excluded as duplicates or staff-praise), this off-site desk draws many complaints about post-return charges (often cleaning), forced extra cover linked to the physical-credit-card rule, late or early-return fees, and waits of one to two hours. A minority of travellers report smooth, quick rentals with prompt deposit release and good cars, so experiences are mixed but skew negative; web sources broadly agree.

AI-assisted summary of 267 recent Google reviews and web reports, reviewed by our editor on 13 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Poor2.5/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 70 reports · high confidence.

Counter upselling(20% of score)

Poor3.0/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 35 reports · high confidence.

Booking honoured(20% of score)

Poor2.5/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 60 reports · high confidence.

Queue time(15% of score)

Poor3.0/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 60 reports · high confidence.

Car condition(15% of score)

Poor5.0/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 45 reports · medium confidence.

How this score was built

  • AI analysis of reviews and web reports (the sub-scores above, weighted): 3.0 · counts 70%
  • Star ratings on review platforms, rescaled against all desks we rate: 1.9 · counts 30%
  • 33 of 300 recent reviews excluded as unreliable (solicited staff praise, duplicates). How we clean reviews
  • Pulled 7% toward the airport average, because recent reviews are few (193 after weighting by age).

High consensusOur independent signals (AI review analysis, web reports and star ratings) point the same way.

What travellers flag

Red flags (4)

  • Many recent reviews report charges for special cleaning, usually for sand or dust, or for small scratches, applied after the car was returned and often after staff had said all was fine; amounts of about 50-350 EUR are typical.trustpilot.comwanderlog.com
  • Arriving late (including after flight delays) or returning outside strict times is reported to trigger cancelled bookings, reactivation fees, or late and early-return fees of about 40-80 EUR; some reviewers say the times shown at booking differed from those on the contract.
  • Waits of one to two hours at the desk are reported repeatedly, with few staff at the counters, shuttle waits and queuing outside in the heat.discovercars.com
  • Many reviewers say phone and email contact goes unanswered, and some wait weeks for deposit releases or disputed charges to be explained; a few mention consumer-office complaints, one of them reporting a refund only afterwards.trustpilot.comtrustpilot.com

Green flags (3)

  • A sizeable minority of recent reviewers report a smooth pickup and a very quick return with a shuttle straight to the terminal, especially those who read the conditions and had the right card.
  • Some renters report the deposit released within hours to a few days of return, with no extra charges.discovercars.com
  • Several reviewers describe new or recent, clean cars, including convertibles, and a few mention a free upgrade.

Practical facts

LocationOff-site, by shuttle (ride time not confirmed yet)source
Opening hours09:00–16:30 daily (plus 06:00–06:30 and 22:00–23:00)source
Credit card requiredYes, in the main driver’s namesource
Typical deposit€1,200–€1,400source
Fuel policySame to samesource
Shares the desk withNo other brands

“Not confirmed yet” means we have not verified that fact yet. We never guess.

Sources

Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 267 recent Google reviews of this desk, which we do not republish.

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K10 Mobility at other airports and stations

Same brand, different counter. We rate each location on its own.

K10 Mobility at Ibiza Airport: questions and answers

Is K10 Mobility at Ibiza Airport any good?

K10 Mobility at Ibiza Airport has a Counterwise Score of 2.9/10 (Poor) and is ranked No. 16 of 16 desks at the airport. Main green flag: A sizeable minority of recent reviewers report a smooth pickup and a very quick return with a shuttle straight to the terminal, especially those who read the conditions and had the right card.. Main red flag: Many recent reviews report charges for special cleaning, usually for sand or dust, or for small scratches, applied after the car was returned and often after staff had said all was fine; amounts of about 50-350 EUR are typical..

Do I need a credit card to rent from K10 Mobility at Ibiza Airport?

Yes. K10 Mobility at Ibiza Airport requires a credit card in the main driver's name for the deposit.

How much is the deposit at K10 Mobility at Ibiza Airport?

The typical deposit at K10 Mobility at Ibiza Airport is €1,200–€1,400. The lowest starting deposit at this airport is at Goldcar (€0–€950).

Where is the K10 Mobility desk at Ibiza Airport?

The K10 Mobility desk is off-site, reached by shuttle from Ibiza Airport (ride time not confirmed yet).

What are the opening hours of K10 Mobility at Ibiza Airport?

K10 Mobility at Ibiza Airport is open 09:00–16:30 daily (plus 06:00–06:30 and 22:00–23:00). Fuel policy: same to same.

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